SUZUKI Complaints

AIRBAG WARNING LIGHT CAME ON WENT TO DEALER WERE TRUCK WAS PURCHASED THEY TOLD ME SEAT CUSHION ASSEMBLY FAILED CHARGED ME 1835.00 DOLLARS TO FIX IT. ITS BEEN THREE WEEKS , TRUCK IS NOT FIXED AND NO ONE CAN TELL ME IF AND WHEN IT WILL BE FIXED. I FEEL I SHOULDN'T PAY FOR A SAFETY PART THAT FAILED. DEALER NAME [XXX] INDOOR AUTO OUTLET 241 BOSTON POST RD MILFORD CT 06460. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THE STEERING WHEEL MAKES A RUBBING SOUND WHEN TURNING BACK AND FORTH. I HAD IT FIXED ONCE WHILE STILL UNDER WARRANTY. WENT AWAY FOR A WHILE BUT NOW I'M AT 101,000 MILES AND IT'S BACK. UNFORTUNATELY I'M NOT UNDER WARRANTY ANYMORE, SO THIS REPAIR WILL HAVE TO BE OUT OF POCKET. DISAPPOINTED, HAD I KNOWN THAT I WAS GETTING A SUZUKI WITH GM PARTS I WOULD HAVE NEVER CONSIDERED BUYING IT. I HAD A 2002 SUZUKI XL7 AND NEVER HAD A PROBLEM WITH IT. ANOTHER PROBLEM THAT I ENCOUNTER ON MY VEHICLE IS THAT IT BURNS WAY TOO MUCH OIL. THE OIL CHANGES COME AROUND ALOT SOONER THAT THE INDICATOR DISPLAYS ON THE PANEL. DEALERSHIP HAS NO EXPLANATION FOR IT. *TR

TL* THE CONTACT OWNS A 2006 SUZUKI RENO. THE CONTACT STATED WHEN MOVING FROM AN IDLE POSITION, THE VEHICLE WOULD SHIFT TO A HIGHER GEAR INDEPENDENTLY CAUSING THE VEHICLE TO REV EXCESSIVELY. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN STATED THE TRANSMISSION SAFETY SWITCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 15,000 AND THE CURRENT MILEAGE WAS 96,000.

AIRBAG WARNING LIGHT STAYS ON. PURCHASE THIS VEHICLE NEW IN 2006. DEALER REFUSES TO REPAIR, NO WARRANTY TO COVER DEFECTS. THOUGHT THAT THIS PROBLEM WERE ISOLATED, BUT IS VERY WIDE SPREAD. *TR

CAR IS HAVING TROUBLE WHEN SWITCHING INTO GEAR AS WELL AS REVERSE AND DRIVING IS VERY SLOW AND RESTRAINED. THE PROBLEM IS SO OFTEN ON FORUMS, IT IS STRANGE THIS HAS NOT BEEN RECALLED. EXPENSIVE TO FIX AND SEEMS TO BE A MANUFACTURING FAULT/CHEAP PART. AUTO SCANNER SAID PART IS THE TRANSMISSION SENSOR. *TR

THE MOTORCYCLE HAD SYMPTOMS OF A BAD BATTERY. THE BATTERY WAS REPLACED AND DIED WHILE 2 HOURS FROM THE HOUSE. I BEGAN CHECKING THE CHARGING SYSTEM AND NOTICE 0VDC GENERATOR OUTPUT. I INSPECTED THE PART AND FOUND THAT SEVERAL MAGNETS WERE CRACKED, ONE SLIDING OVER ANOTHER AND BEING FILED DOWN BY THE STATOR. THIS HAS ALSO LEFT MASSIVE AMOUNTS OF DEBRIS IN THE OIL POSSIBLY CAUSING ROD AND MAIN BEARING WEAR, TIMING CHAIN WEAR, CAMSHAFT WEAR, AND OIL PUMP DAMAGE. THE BIKE IS NOT RIDDEN HARD, RARELY SEEING OVER 6,500-7,000 RPM. *TR

THE CHARGING SYSTEM MAGNETS DETACHED FROM THE FLYWHEEL/ROTOR (INTERNAL TO THE MOTOR), CAUSING AN ISSUE WHERE THE CHARGING SYSTEM WAS NOT FUNCTIONING PROPERLY. THIS IS A SAFETY ISSUE BECAUSE THE MAGNETS COULD HAVE BECOME DISLODGED ENOUGH TO CAUSE A CATASTROPHIC AND IMMEDIATE ENGINE SEIZURE/FAILURE, RESULTING IN I A CRASH. THANKFULLY, I CAUGHT THE ISSUE BEFORE IT BECAME SEVERE. AFTER A BIT OF ONLINE RESEARCH, I HAVE FOUND THIS TO BE A VERY COMMON ISSUE FOR SUZUKI BIKES EQUIPPED WITH THIS FAMILY OF ENGINES. NUMEROUS INSTANCES CAN BE FOUND ON THE SV650, SV1000, AND ALL MODELS OF THE V-STROM. I HAVE NOT YET CONTACTED SUZUKI REGARDING THIS MATTER, BUT PLAN TO DO SO TODAY. IT IS MY UNDERSTANDING THAT A CASE HAS BEEN OPENED TO LOOK INTO THIS MATTER. I BELIEVE THE CASE NUMBER IS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2006 SUZUKI RENO. THE CONTACT STATED THAT THE VEHICLE INDEPENDENTLY CHANGED GEARS WHILE DRIVING. THE MALFUNCTION INDICATOR LIGHT ILLUMINATED ON THE INSTRUMENT PANEL AFTER THE FAILURE OCCURRED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE CURRENT MILEAGE 43,000.

THERE IS A SERIOUS FAULT WITH THE SUZUKI TU250X MOTORCYCLE. IT IS A FAULT THAT COULD EASILY LEAD TO AN ACCIDENT RESULTING IN INJURY OR DEATH. THIS FAULT CAUSES THE ENGINE TO STOP WITHOUT WARNING WHEN THE RIDER PULLS IN THE CLUTCH IN THE PROCESS OF DOWNSHIFTING. IT HAS HAPPENED TO ME NUMEROUS TIMES AVERAGING ABOUT 125 MILES BETWEEN OCCURRENCES ON MY MOTORCYCLE WHICH I PURCHASED NEW. THIS IS A WELL KNOW FAULT FREQUENTLY CITED ON THE TU250X FORUM AT VARIOUS LOCATIONS SUCH AS HTTP://TU250RIDERS.COM/VIEWTOPIC.PHP?F=8&T=1677. THIS FAULT SEEMS TO AFFECT ALL MODEL YEARS FROM 2009 TO THE PRESENT. THIS IS ESPECIALLY DANGEROUS SINCE THIS SUZUKI, BECAUSE OF ITS SIZE AND LOW COST, IS A POPULAR CHOICE WITH NEW, INEXPERIENCED RIDERS WHO MAY PANIC WHEN THEIR ENGINE SUDDENLY STOPS. I HAVE BEEN RIDING FOR OVER 40 YEARS AND HAVE NEVER HAD A PROBLEM LIKE THIS WITH ANY OTHER CARBURETED OR FUEL INJECTED MOTORCYCLE. AS A GUESS I WOULD SAY THE SOFTWARE PROGRAMMING FOR THE FUEL INJECTION SYSTEM CAUSES CUTOFF OF FUEL UNDER CERTAIN CONDITIONS OF DECELERATION. THIS DEFECT IS NO LESS SERIOUS THAN THE IGNITION SWITCH FAILURE CAUSING THE GENERAL MOTORS RECALL. BOTH RESULT IN THE ENGINE UNEXPECTEDLY STOPPING. THIS DEFECT NEEDS TO BE ADDRESSED BEFORE THERE IS A SERIOUS ACCIDENT. *TR

MY SV1000 HAS EXPERIENCED PROBLEMS WITH ITS CHARGING SYSTEM THAT AFFECTS THE ENTIRE ENGINE. I CAME TO FIND IT WAS A HEAVILY DOCUMENTED ON PUBLIC ONLINE FORUMS SUCH AS SV-PORTAL.COM AND HAS AFFECTED ALMOST ALL SV1000 OWNERS. THE MAGNETS, WHICH ARE GLUED TO THE INTERIOR OF THE STATOR ROTOR, BREAK FREE OF THEIR EPOXY BOND AND SHATTER INTO PIECES INSIDE THE ENGINE CASE. THIS IS A MAJOR SAFETY ISSUE AS DAMAGE TO THE STATOR/ALTERNATOR IS CERTAIN AND FRAGMENTED MAGNETS ENTER THE TRANSMISSION, OIL PAN, CLUTCH AND OTHER ENGINE SYSTEMS. WHEN ANY OF THESE SYSTEMS ARE CAUSED TO FAIL BY THE BROKEN MAGNET PIECES OR CHARGING SYSTEM FAILURE AT DRIVING SPEED THE RIDER AND ALL NEAR BY MOTORISTS ARE AT SERIOUS RISK. THIS PROBLEM IS WIDESPREAD AND AFFECTS ALL YEARS OF THE SV1000. THE SAFETY ISSUE OCCURS AT VARYING MILEAGE BUT IT IS CERTAIN THAT VEHICLES WITH MORE THAN 15,000 TO 18,000 MILES WILL HAVE THIS ISSUE. *TR