SUZUKI Complaints
View complaints related to SUZUKI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2004 SUZUKI VERONA- HADDONFIELD, NJ
TL* THE CONTACT OWNS A 2004 SUZUKI VERONA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE ACCELERATED WITHOUT WARNING CAUSING THE CONTACT TO CRASH. A POLICE REPORT WAS FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 08/19/14*LJ UPDATED 08/23/2017*CT
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2005 SUZUKI RENO- LOWELL, MA
FROM DAY ONE, MY ENGINE LIGHT HAS COME ON AND I HAVE BEEN DEALING WITH DIFFERENT ISSUES IE, IT'S THE GAS CAP, THE MAN WHO SOLD ME THE CAR, (THE DEALER) TOOK THE CAR TO THE DEALERSHIP TO BE REPAIRED,SO MUCH, THEN HE TOOK OFF, AND LEFT MASSACHUSETTS AFTER SELLING ME A LEMON. ETC. HOW MANY GAS CAPS DO I HAVE TO BUY? NOW AT YEAR 2014, THE ENGINE AND TRANSMISSION HAS BEEN REPLACED, THE ENGINE BELT SNAPPED, THE TRANSMISSION IS ACTING UP, (IN JULY OF 2010), AND THE SENSOR HAS GONE COMPLETELY WILD, IE, COMES ON AND GOES OFF STEADILY, HAD THAT REPAIRED, AND WHEN I DRIVE THE ENGINE LIGHT STILL COMES ON AND GOES OFF, OFF, AND ON, AND NOW THE AIR BAG LIGHT STEADILY DOES THE SAME, AFTER HAVING IT REPAIRED TWICE. THE WEBSITE WWW.TOPIX.COM/FORUM/CITY/FLORENCE/AL HAS HUNDREDS OF COMPLAINTS ON ALL OF THE SUZUKI VEHICLES FROM 2005-2012. HOW MANY COMPLAINTS DO YOU HAVE TO HAVE IN ORDER TO DO SOMETHING ABOUT THESE SUZUKI VEHICLES? I DON'T THINK IT'S FAIR TO HAVE TO PAY FOR THESE KIND OF REPAIRS, STILL MAKING CAR NOTES, ON THIS CAR, AND I HAVE TO HAVE TOP NOTCH INSURANCE. I WOULD LIKE TO KNOW WHAT SOMEONE IS GOING TO DO ABOUT THESE VEHICLES. I AM HOPING IT DOESN'T HAVE TO TAKE SOMEONE TO BE KILLED IN ORDER FOR SOMETHING TO HAPPEN FOR A RECALL. THE WARRANTY WAS ONLY FOR 90 DAYS, AND THOUGH I EXERCISED IT. I GOT THE RUN AROUND BECAUSE THE DEALER, AND THE DEALERSHIP DIDN'T DO THE RIGHTFUL REPAIRS ON THIS VEHICLE IN THE TIME ALLOWED. THE FAULT IS ON BOTH. *TR
Source: NHTSA WEB SITE -
2008 SUZUKI GSX-R1000- AULANDER, NC
2008 SUZUKI GSX-R1000. CONSUMER WRITES IN REGARDS TO BRAKING SYSTEM DEFECT RECALL. *SMD THE CONSUMER STATED A YEAR PRIOR TO RECEIVING THE RECALL NOTICE, HER HUSBAND WAS KILLED ON HIS MOTORCYCLE. THE CONSUMER VISITED THE SHOP THAT WAS SOLD THE BIKE SHE WAS INFORMED THE BRAKES WERE THE CAUSE OF HER HUSBAND'S FATAL ACCIDENT. ACCORDING TO WITNESS OF THE ACCIDENT, HER HUSBAND TOOK OFF FROM THE STOP SIGN, GOT HIS SPEED UP AND THE BIKE APPEARED TO BE WOBBLING AND HE COULD NOT SLOW IT DOWN. RECALL # 13V449000. *JB
Source: CONSUMER LETTER -
2007 SUZUKI FORENZA- SEVERN, MD
I AM THE OWNER OF A 2007 SUZUKI FORENZA WITH A RECURRING TRANSMISSION RANGE SENSOR FAILURE. OUT OF THE 7 YEARS I HAVE OWNED THE VEHICLE, I HAVE HAD TO REPLACE THE TRANSMISSION RANGE SENSOR EVERY 14 MONTHS LIKE CLOCKWORK. NO OTHER DEALER OTHER THAN AN AUTHORIZED SUZUKI DEALER IS ABLE TO REPLACE THE RANGE SENSOR. THE FAILURE CAUSES THE VEHICLE TO ABRUPTLY ENGAGE INTO NEUTRAL WITHOUT WARNING. ON SEVERAL OCCASIONS, I HAVE ATTEMPTED TO ACCELERATE FROM A COMPLETE STOP AND THE VEHICLE WOULD DRAG OR WOULD NOT ACCELERATE OVER 10 MPH. ON ONE INSTANCE, I WAS REAR-ENDED DUE TO THE FAILURE BUT LUCKILY NO ONE WAS INJURED. I BELIEVE THAT SUZUKI KNOWS THERE IS AN ISSUE WITH THE SENSOR, WHICH IS A MAJOR PROBLEM FOR AN SUCH AN IMPORTANT COMPONENT ON THE VEHICLE. THIS COULD COST SOMEONE THEIR LIFE! PLEASE DO SOMETHING OR AT LEAST HAVE SUZUKI STOP REPLACING THE FAILURE PART WITH A DEFECTIVE PART THAT THEY KNOW IS GOING TO FAIL WITHIN 14 MONTHS. THE FAILURE MILEAGE WAS 14,000 AND THE CURRENT MILEAGE WAS 92,000. *JS
Source: NHTSA WEB SITE -
2006 SUZUKI FORENZA- CHANDLER, AZ
MY CAR HAD A FIRE ON 5/29/2014. I DROVE IN LOW SPEED 30 MPH IN TEMPE CITY, BUT I SMELLED LITTLE SMOKE COMING OUT. I PARKED THE CAR. THE FIRE STARTED FROM SOME CABLES AT THE LEFT SIDE COLUMN UNDER STEERING WHEEL IN FRONT OF DRIVER'S SEAT. THERE WAS NO COLLISION. SOME WIRES, PARTS AND THE PLASTIC COVER UNDER THE STEERING WHEEL HAVE BEEN BURNT DOWN. THE CAR WAS TOWED TO BILL LUKE SUZUKI IN TEMPE, AZ AT THE SAME DATE 5/29/2014. THE DEALER BILL LUKE ASKED ME TO REPORT THIS ISSUE TO SUZUKI. I CALLED SUZUKI CUSTOMER SERVICE IN CA ON 5/30/2014. ALREADY 2 WEEKS PAST, I HAVE NOT RECEIVED A RESPONSE FROM SUZUKI. SUZUKI HAS NOT TAKEN ANY ACTION. NOW THE CAR IS STILL IN BILL LUKE IN TEMPE. WOULD YOU PLEASE HELP ME? I APPRECIATE YOU VERY MUCH IF YOU CAN HELP. *TR
Source: NHTSA WEB SITE -
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2007 SUZUKI FORENZA- VICTORVILLE, CA
TL* THE CONTACT OWNS A 2007 SUZUKI FORENZA. WHILE DRIVING 40 MPH, THE CONTACT NOTICED THAT THE AIR BAG INDICATOR WAS OFF WHILE A PASSENGER WAS OCCUPYING THE SEAT. THE CONTACT WAS UNABLE TO FIND A DEALER TO REPAIR THE VEHICLE BECAUSE ALL THE SUZUKI DEALERS IN THE AREA WERE NO LONGER IN BUSINESS. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 76,579.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 SUZUKI RENO- NORTH BRANCH, MN
TL* THE CONTACT OWNS A 2007 SUZUKI RENO. THE CONTACT STATED THAT THE VEHICLE SHOOK, HESITATED, AND LOST ACCELERATION INTERMITTENTLY. THE FAILURE OCCURRED AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 78,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 SUZUKI GRAND VITARA- ALLENTOWN , PA
FRONT PASSENGER SIDE FLOOR HOLDS WATER WHEN AIR CONDITIONER IS ON AND THE INSIDE FLOOR IS STARTING TO RUST THIS IS OF NO FAULT OF MY OWN THIS IS A DEFECT. *TR
Source: NHTSA WEB SITE -
2002 SUZUKI GRAND VITARA XL-7- COCOA, FL
TL* THE CONTACT OWNS A 2002 SUZUKI GRAND VITARA XL7. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, HE LOST CONSCIOUSNESS AND CRASHED INTO A POLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT'S HEAD STRUCK THE STEERING WHEEL COLUMN AND FRONT WINDSHIELD. THE CONTACT SUSTAINED BRUISES TO THE CHEST AREA AND A SLIGHT CONCUSSION THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 230,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 SUZUKI GSX-R600- MELBOURNE, FL
TL* THE CONTACT OWNS A 2004 SUZUKI GSXR600 MOTORCYCLE. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, HE ATTEMPTED TO ENGAGE THE BRAKES BUT THE VEHICLE FAILED TO STOP. AS A RESULT, THE VEHICLE CRASHED INTO A GUARD RAIL. A POLICE REPORT WAS FILED AND THE DRIVER SUSTAINED A BROKEN FEMUR AND SHATTERED PELVIS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 40,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE