SUZUKI Complaints

HAVE REPLACED THE DRIVERS SIDE LOW BEAM BULB AT LEAST 7 TIMES AND HAVE CHANGED THE PASSENGER SIDE APPROXIMATELY 6 TIMES SO FAR EVEN REPLACED WITH BEST BULB BRANDS. *TR

THE MAGNETS WHICH ARE SUPPOSED TO BE AN INTEGRAL PART OF THE ALTERNATOR ROTOR CAME LOOSE. THEY ARE APPARENTLY HELD IN PLACE WITH GLUE, WHICH FAILED. THIS ALLOWED THE MAGNETS TO BREAK APART AND DESTROY THE ALTERNATOR STATOR AS WELL. THIS WAS AN EXPENSIVE REPAIR INVOLVING NEW PARTS (ROTOR, STATOR, GASKET, OIL) LABOR AND MUCH INCONVENIENCE. *TR

THE AIR BAG SENSOR TURNED ON AND WOULDN'T TURN OFF. THERE WAS NO ACCIDENT OR REASON FOR THE SENSOR TO TURN ON. TOOK IT TO THE DEALERSHIP AND HAD TO HAVE THE SENSOR SYSTEM REPLACED. CONTACTED THE SUZUKI CUSTOMER SERVICE AND WAS NOT GIVEN ANY INFORMATION WHY THE SENSOR WOULD SUDDENLY FAIL OTHER THAN THAT IT WAS NO LONGER UNDER WARRANTY AND SO THEY WERE NOT RESPONSIBLE. THE CAR WAS RECALLED IN 2012 FOR ELECTRICAL ISSUES DUE TO THE HEADLIGHTS. *TR

TL* THE CONTACT OWNS A 2004 SUZUKI VERONA. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT WOULD SUDDENLY ILLUMINATE AND THE VEHICLE WOULD BECOME RESISTANT TO ACCELERATION. THE VEHICLE WAS TAKEN TO THE DEALER, WHO WAS UNABLE TO DIAGNOSE THE DEFECT. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE FAILURE MILEAGE WAS 45,000. UPDATED 10/7/14*CN THE CONSUMER STATED WHILE DRIVING THE VEHICLE WOULD SUDDENLY POWER OFF. THE POWER STEERING WOULD BECOME VERY STIFF. UPDATED 3/11/2015 *JS

I OWN A 2007 SUZUKI XL7 THE SERVICE AIRBAG LIGHT CAME ON AND AFTER SPENDING A GOOD SUM OF MONEY TO FIND OUT WHY BY A LOCAL CERTIFIED MECHANIC I WAS TOLD THAT THE PASSENGER SEAT SENSOR WAS BAD ??? I CALLED THE LOCAL DEALER AND WAS TOLD THAT THE CONNECTOR WAS UNDER RECALL AND THE SEAT SENSOR HAD ALOT OF BULLETINS TO BRING IT UP AND THEY SHOULD HANDLE IT LEAVING THE VEHICLE WITH THEM I WAITED FOR THE CALL THEY CALLED THE AFTERNOON AND SAID IT WOULD BE $1056 FOR A NEW BOTTOM SEAT AND THE AIRBAG WOULD NOT WORK.SO AT THIS POINT SUZUKI AND ITS PARTNER GM WOULD BE RESPONSIBLE FOR YET MORE INJURIES AND POSSIBLE DEATHS FOR FAILING TO RECALL THE PASSENGER SEAT SENSOR !!!! SHOWING ONCE MORE JUST LIKE THE IGNITION SWITCH THAT MONEY IT COST FOR RECALLS IS MORE IMPORTANT THAT HUMAN INJURIES AND LIVES !!! AS WELL AS CUSTOMER LOYALTY.... I MY SELF HAVE DONE SIMPLE SEARCHES AND FOUND MORE THAN A FEW OUTSIDE OF THIS NHTSA SITE AND THE DEALER ARE AWARE OF THE PROBLEM WITH OUT HAVING TO RESEARCH SO MUCH SO THAT THEY KNEW WHAT I WAS TALKING ABOUT AT THE FIRST MENTION OF IT. ... COME ON THIS IS A AIRBAG ISSUE NOT A BROKEN DOOR HANDLE OR A RATTLE THIS IS SERIOUS !!! *TR

THE SUZUKI WINDSHIELD IS LEAKING AND CAUSING THE CAR INTERIOR TO MILDEW AND MOLD THE WINDSHIELD IS A RECALL ITEM BUT WHAT ABOUT THE SMELL AND HEALTH CONCERNS BREATHING PROBLEMS CONSTANT UPPER LUNG INFECTIONS FROM A CAR DEFECT THIS IS A ISSUE. CAR CAN NOT BE SOLD BECAUSE OF SMELL ???? MONEY IS NOT AS BIG OF CONCERN AS HEALTH OF ME AND MY FAMILY ??? SUZUKI SHOULD BUY BACK OR FIX PROBLEM. *TR

I OWN A 2007 SUZUKI XL7 THE SERVICE AIRBAG LIGHT CAME ON AND AFTER SPENDING A GOOD SUM OF MONEY TO FIND OUT WHY BY A LOCAL CERTIFIED MECHANIC I WAS TOLD THAT THE PASSENGER SEAT SENSOR WAS BAD ??? I CALLED THE LOCAL DEALER AND WAS TOLD THAT THE CONNECTOR WAS UNDER RECALL AND THE SEAT SENSOR HAD ALOT OF BULLETINS TO BRING IT UP AND THEY SHOULD HANDLE IT LEAVING THE VEHICLE WITH THEM I WAITED FOR THE CALL THEY CALLED THE AFTERNOON AND SAID IT WOULD BE $1056 FOR A NEW BOTTOM SEAT AND THE AIRBAG WOULD NOT WORK.SO AT THIS POINT SUZUKI AND ITS PARTNER GM WOULD BE RESPONSIBLE FOR YET MORE INJURIES AND POSSIBLE DEATHS FOR FAILING TO RECALL THE PASSENGER SEAT SENSOR !!!! SHOWING ONCE MORE JUST LIKE THE IGNITION SWITCH THAT MONEY IT COST FOR RECALLS IS MORE IMPORTANT THAT HUMAN INJURIES AND LIVES !!! AS WELL AS CUSTOMER LOYALTY.... I MY SELF HAVE DONE SIMPLE SEARCHES AND FOUND MORE THAN A FEW OUTSIDE OF THIS NHTSA SITE AND THE DEALER ARE AWARE OF THE PROBLEM WITH OUT HAVING TO RESEARCH SO MUCH SO THAT THEY KNEW WHAT I WAS TALKING ABOUT AT THE FIRST MENTION OF IT. ... COME ON THIS IS A AIRBAG ISSUE NOT A BROKEN DOOR HANDLE OR A RATTLE THIS IS SERIOUS !!! *TR

BECAUSE OF FAULTY PRIMER, THE PAINT ON MY 2008 XL7 IS NOW PEELING OFF AND BUBBLING. SUZUKI REFUSES TO DO ANYTHING ABOUT IT. IT IS TOO EXPENSIVE TO FIX SO WHEN I GO TO TRADE IT IN, IT WILL BE WORTH LITTLE TO NOTHING. I WILL NEVER BUY ANOTHER SUZUKI AGAIN SIMPLY BASED ON THE LACK OF CUSTOMER SERVICE. MINE IS NOT THE ONLY WHITE XL7 THIS HAS HAPPENED TO. THERE ARE MANY MORE COMPLAINTS WHEN YOU SEARCH THE INTERNET WHERE SUZUKI HAS DONE NOTHING. IT'S SAD BECAUSE IT WAS A REALLY CLASSY VEHICLE AND NOT IT LOOKS LIKE A HOT MESS! IT DOESN'T SEEM LIKE SUZUKI WOULD WANT THEIR BRAND BEING REPRESENTED LIKE THIS AS YOU CAN CLEARLY TELL THE PAINT PROBLEM WAS NOT CAUSED BY AN ACCIDENT BUT IS A TRUE DEFECT. *TR

TL* THE CONTACT OWNS A 2008 SUZUKI GRAND VITARA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V405000 (AIR BAGS) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 08/28/14*LJ THE CONSUMER STATED THE MANUFACTURER REFUSED TO ALLOW A LOCAL SHOP TO COMPLETE THE REPAIRS. THE DEALER WAS TOO FAR AND COSTLY TO TRAVEL. UPDATED 09/1/2014 *JS

MOTORCYCLE STARTED TO VIBRATE MORE AT HANDLE BARS AND BECAME UNCOMFORTABLE TO RIDE. ELECTRICAL OUTPUT FROM THE MAGNETO WAS ALSO STARTING TO DROP IN DC OUTPUT. SELF INVESTIGATION INTO ISSUE REVEALED THAT THE INTERNAL MAGNETO ROTOR THAT NORMALLY HAS 6 MAGNETS EPOXIED TO IT, NOW ONLY HAD 5 EPOXIED IN THE CORRECT PLACE. THE OTHER 1 HAD BROKEN THE BOND AND WERE SLIDING AROUND CAUSING DAMAGE AND WERE ALL BUNCHED UP CAUSING THE VIBRATION ISSUE ALONG WITH THE LOW VOLTAGE OUTPUT TO THE ELECTRICAL SYSTEM. ENGINE WAS CLEANED OUT, AND PART REPLACED WITH NEW SUZUKI OEM PART. *TR