2021 TESLA MODEL 3 Complaints

Front passenger safety restraint system fault alert popping up every few minutes while driving. It is the most irritating thing and there is no way for me to fix it without spending over $500 dollars. This is seemingly a common problem for this make and model through reddit posts and car forums. I was also told by a employee at the tesla service center that they see this very often. It is shocking that Tesla hasn’t taken responsibility in fixing this, when there is nothing any of us could’ve done to have this happen. I’ve seen people get quoted anywhere from $500-2,000 for this exact problem. It is so beyond distracting while driving.

Front passenger safety restraint system fault in sensor, sensors won’t stop going off and giving me warnings while driving.

I started receiving messages that the cameras were occluded and that there was an error and ALL of my system safety features were disabled. No front forward collision warnings, no emergency braking available, nothing available and the system computer that showed all of the traffic and everything completely disappeared from the screen, the car has literally gone blind. All of this started happening on with the camera issues in May, but I thought that it was a software issue and would be addressed in the next update, although the critical disengagements were supposed to be sent to Tesla. I took the car to the service center on 9/4/24 at 9am, and they stated that the did a system test and saw that the triple camera was showing a fault and so they replaced the camera and gave it back to me the same day. Everything worked for the rest of that day for a service that took at least 3hours to figure out. Today after I get off of work at 1pm and I go to initiate FSD and I get 3miles from my residence( I live <8mi from my job) and the system disengages again asking me to take over and all of my critical systems have yet again been disabled. My whole safety is compromised at this point yet again. I immediately bring the car back and they tell me that it's going to take them an additional 30-45 mins to "diagnose" the issue although it's the same thing that's been happening that was supposedly fixed yesterday. After that wait time the service consultant comes back and tell me that the car is throwing all kinds of codes and that, "It's still safe to drive." When I told that it cannot be safe to drive if all of the critical systems were disabled he suggested that I take it and they can do a remote log pull so they can look more into the issue or I can leave it as the part that's needed needs to be ordered anyway. I don't know how they can order a part if they're claiming to not know what's wrong with it. Something else is going on that they don't want to take accountability for!

I am writing to file a formal safety complaint regarding a critical malfunction that occurred with my Tesla Model 3 on [XXX], in West Palm Beach, Florida. This incident raises significant concerns about the safety and reliability of Tesla vehicles, particularly following software updates. Incident Overview: On [XXX], around 5:00 PM, I placed my French Bulldog in the back seat of my Tesla Model 3 and closed the passenger side rear door. As I walked around to the driver’s side, all the doors locked automatically, and I was unable to open any of them. Despite multiple attempts to unlock the car using both my iPhone and key fob, the vehicle remained locked. My dog was trapped inside the car, and I became increasingly panicked, especially considering the extreme summer heat in Florida. I immediately contacted Tesla customer service, but after a 15-minute conversation, they were unable to unlock the car remotely. I was forced to call 911, and the fire department had to break the passenger side window to retrieve my dog. Even after the window was broken, the doors still wouldn’t unlock, and I had to pull my dog out through the shattered glass. Additional Details: The car was charged to 80% just a couple of days before this incident. After this incident, the car is completely dead. It is non-functional, and I cannot power it on or access any of its systems. The day before this incident, I completed a software update on my Model 3, which I believe may have caused or contributed to the malfunction. There is CCTV evidence of the entire incident, which I can provide upon request. My dog was severely traumatized by this experience and is now fearful of being in the car, even when it is parked in the garage. I was also extremely distressed during the incident, and the situation could have resulted in a much worse outcome. Please advise on the next steps for an investigation, and let me know if you require any further information or evidence. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 5

While getting a routine tire change, my mechanic alerted me to the fact that nuts were missing from the rear suspension on both sides. On one of them, the bolt had nearly slid out as a result, and could have been very dangerous as it did so. The tires had been rotated at this shop prior to this, and they had not noticed it. So the nuts must have loosened enough to fall out between 21,496 miles on 2/15/2023 and 26,278 miles on 6/16/2023. We never noticed anything out of the ordinary with regards to noise, vibration, or handling.

Without any warning from feel unstable, wobbly, or noisy, my car began pulling hard to the right as I was going straight on a small street. I was going about 10 m-15 miles an hour. My steering wheel did not respond to my efforts to straighten the vehicle and my brakes did not slow the car’s path. I was only stopped by two parked cars on the side of the road that I bounced off of. When I got out, bystanders pointed to the sheared tie rod on the front passenger side. The witnesses stated it was clear from their view that if I had been going faster on a wider street there would have been severe injury Instead of only three cars being damaged. My car was three years old and had passed its annual inspection one week before. The police were called twice but did not come within three hours so the car was towed without a police report.

Rear left seatbelt randomly stopped latching properly. Seat belt buckle goes into the latch but doesn't stick inside and just slides right out.

Location: 35.084609,-92.414194 While driving through the roundabout north to south on Amity road, the car has twice now applied automatic emergency braking while exiting the roundabout. There is a billboard 200ft from the road with an image of a person on it. The car is confusing that as a person in the road. This has caused my dog to be thrown (thankfully buckled in) and us to almost be rear-ended both times. This is extremely dangerous issue.

The contact owns a 2021 Tesla Model 3. The contact stated while driving at an undisclosed speed the contact noticed a knocking sound coming from the suspension with no warning lights illuminated. The vehicle was taken to the dealer where the vehicle was diagnosed as the front suspension lateral link separated. The contact was informed that the front suspension lateral link needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 51,543.

I am writing to report a serious safety concern regarding the non-deployment of airbags during a recent traffic accident. The incident involved a collision where I was struck on the driver’s side front. Despite the severity of the impact, the airbags did not deploy, which raises significant concerns about the effectiveness and reliability of the airbag system in such scenarios. Incident Overview •Accident Type: Collision with impact on the driver’s side front •Airbag Response: No airbag deployment Safety Concerns The non-deployment of the airbags during this incident is alarming, as airbags are a critical safety feature designed to protect occupants during a collision. In this case, the failure of the airbags to activate could have resulted in serious injury or even death, depending on the circumstances. The lack of deployment suggests a potential defect in the airbag system that may compromise the safety of other vehicles of the same make or model.