2021 TESLA MODEL 3 Complaints

Hi Tesla installed a new software update yesterday. Today when I began driving my car and I turned on the adaptive cruise control I found that the car was completely in autopilot and it was extremely to take control over the car again as I was initially unable to steer and it took a few seconds for it to discontinue the autopilot. This is very concerning because the car was set in the preferences (see attached photo) to autopilot (Full Self-Driving (Supervised)" in the preferences) even though I have never used it and has it set to adaptive cruise control ("Traffic-Aware Cruise Control" in the preferences). I am concerned that Tesla switched the preference to autopilot just after offering a free 30 day trial which I did not accept. I understand that full self-driving has never been approved and yet Tesla is flaunting the law and forcing drivers to use it without notifying us or requesting our permission. Tesla needs to be immediately held accountable for this reckless and dangerous behavior which put myself and likely many other driver's lives at risk. Thank you, [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

After a recent update to the "Full Self-Driving" software stack (new version2023.44.30.25; FSD Beta v12.3), we drove from Charleston to Atlanta and back, with much of the trip on Interstate Highways [XXX] and [XXX]. A very troubling new phenomenon was noted: every time we passed a "Minimal Speed" sign, the car would drop the Speed Limit setting on the control panel to 40 MPH. In many of the iterations of this problem, the speed of the car dropped precipitously, creating a potentially dangerous situation. I had the software set to Auto speed limit offset, which in some circumstances maintained the speed around 70 MPH because it was keying on surrounding traffic, but in some instances the speed did not reset until we passed another "Speed Limit 70 MPH" sign. Often, I had to react by manually raising the Max Speed setting to the speed limit. This happened repeatedly (essentially every time we passed a Minimum Speed sign, unless the sign was obstructed from camera view by a semi). Please address this with Tesla and ask for an immediate bug fix and recall (software update). It is potentially very dangerous. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

While driving [XXX] on [XXX] in Texas, the Tesla autopilot abruptly and forcibly applied the brakes while I was driving approximately 77 mph. I was almost rear ended by a semi truck due to this issue. This happened again about 20 miles down the road and I disengaged the cruise control and autopilot altogether at that point. This is a continuous problem that needs to be addressed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Full Self Driving and cruise control brakes randomly and violently with no warning at highway speeds. This has happened no less than 20 times on one trip on 8 March 2024. This has put myself and other vehicles in extreme danger. The model has had this issue known by the manufacturer and nothing has been done. This braking occurs with no warning other than the vehicle slamming on the brakes. This needs to be fixed asap, its a hazard to me as the driver and the general public

The contact owns a 2021 Tesla Model 3. The contact stated while driving in the rain, there was an auto rain-sensing feature on the vehicle that was inoperable. The contact stated that the front windshield wipers did not automatically turn on while it was raining and that the auto rain-sensing feature worked intermittently. The contact stated that the manufacturer was made aware of the unreliability of the auto rain-sensing feature, but stated it was a Beta feature. The contact stated that the risk was that there was no physical control for the front windshield wipers causing a safety issue because the contact could not engage the wipers safely when driving as it was not readily accessible via the entertainment panel when the auto rain-sensing was inoperable. No warning light was illuminated. The vehicle was diagnosed, but not repaired because there was no fix. The manufacturer was made aware of the issue. The failure mileage was unknown.

Complete computer failure leaving cars safety systems not working. Had to pay 3000$ for a new computer for a new car. Did not have car for three weeks. No systems would work.

The car was in an accident on 10/5/2022 when the autosteer over corrected causing the vehicle to strike the median of the road. It was subsequently totalled.

Auto windshield wipers do not turn on often when raining or misting. I constantly have to change the settings which takes my eyes off the road often. Very poor and unsafe system

Please note that the VIN I have used is not the VIN of the actual vehicle which is the subject of this complaint. There has been a fatal crash in San Diego. Here is a video of the aftermath. [XXX] I have taken stills from that video that show the Tesla wheel lying on the roadway well before the crash site and marks on the road that show the car slewed sideways after the wheel fell off and then crashed and burned incinerating the young driver. Photos are attached. You know full well that Tesla has defective suspensions. You have blood on your hands for failing to take action against Tesla. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My 2021 Tesla Model 3 has various issues with the auto pilot feature. When engaged the car makes sudden and abrupt stops while driving. This has happened various times while driving on the freeway when there were no obstructions present. The autopilot feature also prompts to change to the right lane, when dismissed the prompt appears again repeatedly. This is repeated throughout the drive and poses a major distraction. There was supposed to be an “over-the-air” correction but my vehicle has never received the software update.