2021 TESLA MODEL 3 Complaints

The contact owned a 2021 Tesla Model 3. The contact stated that after reversing out of a parking space, then shifting to the drive position and lightly pressing the accelerator pedal the vehicle suddenly experienced unintended acceleration and drove forward at a very high rate of speed. The vehicle drove across a street and crashed into a building. During the crash, the driver sustained an upper torso and neck injury and was transported to the hospital. One person inside the building was also injured during the incident. No further information was available. The vehicle was destroyed and towed away. A police report was taken at the scene. The manufacturer was notified of the incident. The failure mileage was 12,400.

My 2021 Tesla Model 3 shuts/powers down WITHOUT warning while driving with a battery charge >0%. This unsafe event has occurred twice now! While the battery gauge displayed 10%, I was driving about 60mph when all of these warning messages appeared prompting me to pull over. As soon as these messages displayed, my car lost all propulsion and I was left stranded in the middle of the road. Both times I narrowly avoided being hit by other vehicles traveling at high speeds since my car died in the roadway. The car was towed to Tesla on both occasions, and they weren't concerned about my safety issue in the slightest. Instead, they said the battery just ran out; however my car displayed that I had about 6-10% charge remaining. So, if the battery were completely depleted (like Tesla says), then the meter should have displayed a 0% reading at the time of the breakdowns or, there is something defective with the battery/computer. Tesla service has refused to investigate the cause of the safety issue and, thus, refused to replace the EV battery (even though my car is still under the manufacturer's warranty). Electric vehicles should not die/run out of battery at 10% charge. However, my EV has done so TWICE! Tesla says that I just ran the car out of battery but has no response when I show them the pictures and video proving that the car died when there was, in fact, a decent amount of charge remaining on the vehicle (PLEASE SEE ATTACHED VIDEO AND PICTURES). If your phone died at 10%, then you would take it back to the manufacturer and demand that they fix the defective product. However, Tesla refuses to help fix my defective vehicle and just tells me that it is "operating as intended". EVs should not just lose all propulsion mid-drive. This creates an unsafe vehicle for me to drive, for my two young daughters in their car seats, and for other drivers who might hit me. I can provide other Tesla owners who have had a similar experience. Please force Tesla to take action!

Car was charging in garage overnight when an interior dash electrical fire started. Fire burnt dash and smoke damaged the interior or car. Fire smoldered itself out, and car was considered a total loss. Collision center that picked up vehicle stated that they believed the fire started from an electrical charging fault at the harness in the dash.

The contact owns a 2021 Tesla Model 3. The contact stated that while attempting to park at 5 MPH, the brake pedal was depressed however the vehicle accelerated independently. As a result, the contact crashed into the two parked vehicles on the side of the parking space she was attempting to park. No air bags were deployed. One parked vehicle had an occupant and the other was unoccupied. There were no injuries or medical attention required. A police report was filed. The manufacturer was made aware of the failure and the vehicle was taken to an unknown dealer where it was unable to be diagnosed due to no available appointment. The dealer then suggested the vehicle be towed to the contact's residence where it currently remains in the garage. Tesla informed the contact that the brake system would not be inspected until she repaired the crash cosmetic damage to the vehicle. The approximate failure mileage was 33,000.

The car's autopilot suddenly causes it to slow down without any apparent reason. There are no cars in front of me, and the speed limit hasn't changed. This unexpected deceleration is dangerous because the cars behind me may try to avoid me during the slowdown, which could lead to an accident.

I was driving home from work on a two-lane highway when my car suddenly (and without any warning) lost all driving power and shut down while there was still battery left on the vehicle (roughly 10%). I could no longer maneuver the vehicle due to lack of propulsion, so my car died in the middle of the road. It was towed directly to Tesla service center where diagnostics were supposedly run. Their conclusion was the car died due to insufficient charge (even though there was about 10% battery left at the time of the incident). About a week later, the same EXACT thing happened! The car lost all power and shut down mid-drive without any warning with about 7% remaining. Both times, I had my home address in the car GPS (so it knew the exact distance I was traveling) and it never indicated once that I needed to stop and charge the battery. Again, I had the car towed to the service center where they reached the same "conclusion" that the car died due to simply running out of battery. When I showed them proof (pictures and videos) that the car died with charge left on the battery, they did not investigate the issue further. They simply stuck to their original conclusion and no longer wanted to help remedy my defective battery. I have video and pictures proving that my car dies without warning (on multiple occasions) while there is still charge left on the battery, but Tesla refuses to fix/warranty my car (let alone try to investigate or replicate the issue). They tell me that my car is "operating as intended" and is safe to drive, all the while knowing it is definitely not safe to drive. I'm especially concerned due to the fact that I drive my two daughters in my car. They both are very young and use car seats. What happens in the event that I am driving on the interstate with them in the backseat and my car randomly dies without warning? There would be no way to safely remove them from the vehicle (let along myself) before being involved in a serious high-speed accident.

It gives you a wrong message that your car is closed but actually no. And I got stuff stolen since this issue. First time close the door properly, but I can not lock it. I have to open it then close it again to lock it. video shows I uploaded the video in twitter [XXX] I can not upload a video in the below upload files area, so plz contact me to let me send the email if you can not see it on twitter. or you may see it here [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

While drive after dark on a four-lane city road with no breakdown lane my vehicle alerted me of a problem and I should slow down. About five second later the car came to a stop and placed itself in park in the right-hand lane with traffic coming up behind me at 50 MPH. I was unable to locate the emergency flasher so I turned on the turn signal (I later found out the emergency flasher was located on the ceiling with white marking which were not visible in the dark). With the right turn blinker on I attempted to exit the vehicle but when I did, the turn signal turned off. This left me with a choice to leave a dark vehicle in the right-hand lane with moderate traffic or sit inside keeping the lights and signals on. No accident resulted but this was a very dangerous situation. The failure was a power converter which led to the disabling of both the front and rear drive motors. I was also unable to put the car in neutral and move it as far right as possible. I would have expected this type of failure to at least turn on the emergency flashers and give the driver the option of placing the car in neutral so it could be moved off the road. When i bought the car I specifically ordered the one with front an rear drive motors so failure of one would not completely shut down the vehicle. Seem like this power converter is a single point failure which leave the operator and other vehicles in a very dangerous situation.

I was driving to work that all of sudden heard warning sound and the monitor displayed the "Shutdown" sign as well. The car lost its power and came to complete stop in the middle of the street. Luckily there was no car near me. I was not able to drive the car and had to tow it to the dealership. According to mechanic “the rear drive unit has failed internally”. This was extremely scary and dangerous and may have caused a fatal accident. The problem has been fixed.

Ul_a022_ApeFusesEtc Audience [service-fix, factory) Description Driver Assistance ECU (APE) is not fused or not locked or missing credentials Set Condition Driver Assistance ECU is not fused or not locked or missing credentials Clear Condition Driver Assistance ECU is fused, locked and has proper credentials Potential Impact Driver Assistance ECU is in an unsecured state (unfused)