2023 TESLA MODEL 3 Complaints

Went to tesla service and they told me its a 3rd party issue about the rear tint. The defroster was to hot for the tint to burn. I was worried about the tesla could cause fire because of the electrical heating element that could cause it.

Wiper control is limited requiring the driver focus on the touch screen. Auto wipers activation is slow and does not keep windshield clear from rain, forcing the driver take the eyes off the road and find the small area on the touchscreen to control the various wipers speed.

Steering requires notably more effort to turn left than right, particularly as speed increases, putting vehicle control in question. Service Center was able to duplicate issue, but claims (after four failed service attempts) that the behavior is within limits, and "normal because the vehicle has 20" wheels." The service center claims that engineers from the company remotely inspected the steering system. There have been no associated warnings or indications, but the issue has been present since the vehicle was delivered with 3 miles on the odometer.

We picked up a brand new car and as soon as we drove it off the lot, we noticed that the steering was pulling hard to the right as if the steering wheel were too loose, especially at high speeds on the highway. There were never any alerts or warnings about this issue in the car. But if we took our hands off the wheel, it would have driven off the road fairly quickly. We immediately reported it to Tesla since it was a new car and dropped it off for servicing. They realigned the car, but again after driving it it was still noticeably pulling to the right. We brought it in again and they did another realignment that ended up not making a difference. We brought in a 3rd time and they manually realigned it and tightened some bolts and said that should fix it, and again the problem persisted. So the 4th time we brought it in, we said this is on the verge of lemon-status, so they ended up replacing the whole steering rack and that ended up fixing the issue finally. Luckily they didn't charge us given it was under warranty and reported immediately. But given the recent news on your investigation into related steering issues, we wanted to flag this. Tesla clearly has quality control issues and didn't address the issue until we pressed them after 3 visits to the shop.

On [XXX], around 1:00, I was driving normally on the highway. I remember using autopilot, and the speed limit was 55 mph, but I'm not very sure. At that time, it was raining heavily, and I was following the car in front, not doing anything else. Suddenly, I noticed that the Tesla car turned sharply to the left by itself! I couldn't control it. Let me repeat: the Tesla car suddenly turned left by itself. I instinctively grabbed the steering wheel, turned in the opposite direction to correct it, and pressed the brakes, but it was too late. I collided with a car in the adjacent lane, and the car later turned about 180 degrees and stopped! The left side airbags in the front and back all deployed! However, I were not injured. I got out of the car, immediately called the police, and contacted the owner of the collided vehicle. Later, the police arrived to document the incident. I believe it was a malfunction of the Tesla that caused the accident! I did not make a left turn manually! It was in normal driving mode. What component or system failed or malfunctioned, and is it available for inspection upon request? I have no idea, should check Tesla's driving records and the recorded video from the incident. Has the problem been reproduced or confirmed by a dealer or independent service center? No. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? No. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? On the day of the accident, in the morning, I noticed that the car exhibited a slight phenomenon of accelerating and then stopping on its own while I was driving, It was first appear but it wasn't severe. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

WHEN TURNING STEERING WHEEL TO RIGHT OR LEFT AT LOW SPEEDS, I EXPERIENCED SUDDEN LOSS OF CONTROL, GRINDING, CLUNKY SOUND SUDDEN JERK IN DIRECTION OF THE TURN.

I turned into a parking lot across a gutter filled with ice from a snow plow and drug a block of ice under the car about 50 feet. When I stopped there was a blue fluid leaking out from under the car. I had the car towed to a collision repair shop. Estimated cost to repair $21,591.79. Damage seems excessive for a low speed collision.

I decided to take my first road trip in the new Telsa Model 3. The trip was from Seattle to Portland down [XXX] which is a pretty straight and easy road. Because of this I decided to use the Autopilot feature (I purchased the FSD package) to help take the stress out of driving. (Note, this is my first Electric Vehicle AND even my first vehicle with a screen, so I stayed very aware and present the whole time driving with hands on wheel). After a while of driving I noticed the 'Arrow' icon on the maps, which indicates my car, wasn't centered on the road and was in fact about quarter to half an inch to the right of the road. I didn't think much of it as I've seen my Google maps do this before and after a little bit it readjust and fixes it. As the car was driving, it performed a SUDDEN deceleration and then put on the blinkers to turn left (which I'm on the interstate so there was no left turn). What I noticed was that because the icon on the map wasn't centered on the road, it thought I was off the side of it. When it came up to a side street, it then thought I was on the side street. Thus it rapidly slowed me down to the side street speed limit (35 mph vs the 70 on the interstate), and then thought it needed to turn left to get on to an on-ramp to get me back on the interstate highway. Luckily I was able to catch it in time, but I had to fight with the blinkers for almost a full minute to get them to turn off. After this happened again several more miles down the road, I decided to manually drive the rest of the way. Once I got to a charging station and powered the car off and on, the icon then was centered on the road again. I have noticed a few times since, that it 'gets confused' on what road I'm on and it is concerning that this has a lot of control over the car. It would be great to have a manual way to tell the map that I am currently on which road so it can then note that. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The Autopilot feature of my Tesla Model 3 was safe and effective prior to the update mandated by NHTSA. With the recent update, I now receive multiple warnings during my drive on a daily basis for checking my mirrors or adjusting the radio. These are loud and startling. This update was completely unnecessary and counterproductive to my safety. I'm sure some Tesla drivers drive recklessly, but it makes just as much sense to require ICE vehicle manufacturers to install hardware/software to prevent drivers from doing donuts. Please reconsider the "recall" you mandated of Tesla. It was unhelpful. Respectfully, [XXX] Palmdale, CA INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

On December 24th 2023, I was reversing into a parking spot with a protruding wall that was only 4 feet high, but the Tesla Model 3 reverse camera was unable to detect the wall. From the angle of the mirrors, it was difficult for me to tell there was a protruding wall, so I was relying on the reverse camera to warn me about any obstacles. However, there was no warning sound as I backed up the car, even as it collided with the protruding wall and shattered the rear roof glass. This ended up costing me almost $700 in repairs out-of-pocket to replace the rear roof glass.