2022 TESLA MODEL 3 Complaints

I have been forced to stop using cruise control on my Tesla Model 3. Over the past few years, the car will repeatedly slam on the brakes for no good reason when I am driving on the highway. I understand this behavior is known as "phantom braking." The car will suddenly and unexpectedly drop speed by 10-20 mph on the highway. I am so worried that someone will rear-end my vehicle that I cannot use cruise control anymore. For some unexplained reason, the Tesla Model 3 does not currently have a "dumb" cruise control that I could use instead.

Louisiana 425 North. Inside lane. Yellow line remained solid on my left. There wer no striped lines for the car to follow to continue straight as we approached on Full self driving. At highway speed the car veered into the turn lane. I immediately took control and prevented encountering the embankment. Dangerous situation. Tesla did what it was supposed to do. Louisiana highway engineers not so much. I have never encountered this in any of the other six states I have driven in. Tesla FSD will always stay in the lane if there are striped lines for it to follow on the outside of the lane,eg, when passing exit ramps. Thanks

I was manually driving my Tesla Model 3 on the interstate when without warning the car stopped in the middle of the interstate. The entire car locked up and I was unable to turn the wheel or even get it back into gear. I even tried to put on the hazards but the car just completely died. When the vehicle stopped it was at 60% charge on the battery. I sat in panic thinking I was going to get rear ended by the highway traffic. I called for police to come out and cut off traffic. They also had a tow truck company come and tow the vehicle to a local Tesla service center. This was a very dangerous incident because the normally on the interstate vehicles travel at high speeds. I was fortunate that it was rush hour traffic so cars were moving slower than usual and the car behind me was not following closely on my bumper. Tesla indicated that the failure I experience is not normal and that it was just a matter of bad luck that my car stopped like this suddenly. According to them a controller stopped reading in the car so it just shut the car down, but they are not completely sure this was the main problem or if there is another system issue in the vehicle. As well they have not communicated what would cause the computer system to think a controller is missing. Tesla trespassed and delivered the vehicle to my property essentially experimenting with my safety and of others if they identified the issue.

VIN #: [XXX] INCIDENT: COLLISION – FAULTY SAFETY AIRBAG EQUIPMENT DATE OF INCIDENT: 09/04/23; TIME: 22:07:33 SUMMARY ON SEPTEMBER 4, 2023 VEHICLE WAS HEADING WEST ON ARROW HWY UPLAND PASSING 5TH STREET IN UPLAND, CA. VEHICLE PROCEDED WITH GREEN LIGHT. 2ND PARTY HEADED EASTBOUND ON TWO WAY STREET OF ARROW HWY COLLIDED WITH PARKED VAN. 2ND PARTY RICOCHETED FROM INITIAL COLLISION WITH PARKED VAN AND THEN COLLIDED WITH TESLA FRONT DRIVER SIDE. 2ND PARTY WAS HEADING NORTHBOUND WITH SPEED AND WRECKED ALL VEHICLES IMPACTED. THE SENSORS OF THE VEHICLE ONLY REPORTED TIRE PRESSURE AND NO OTHER SENSORS AS INDICATED IN TESLA MOBILE APP. TIRE AXLE LEFT VEHICLE DAMAGED AND UNABLE TO DRIVE. UPON TOW REMOVAL FROM THE SCENE, VEHICLE WAS UNABLE TO BE MANEUVERED BY USE OF THE STEERING WHEEL AS THE COLLISION IMPACT DAMAGED THE UNIT. DUE TO FAULTY SAFETY EQUIPMENT, TESLA AIRBAGS DID NOT DEPLOY AT THE TIME OF ACCIDENT AND DID NOT ACTIVATE OR DETECT THE COLLISION. COLLISSION RESULTED IN ENTIRE FRONT DRIVER’S SIDE TO BE WRECKED. AS A RESULT OF THE AIRBAGS NOT DEPLOYING, PASSENGERS SUFFER FROM SUSTAINING INJURIES. DRIVER AND THREE (3) ADDITIONAL PASSENGERS SAUGHT MEDICAL HELP, TESTING AND XRAYS FROM E.D WITHIN 48 HOURS FROM THE ACCIDENT. PASSENGERS CONTINUE TO SEEK MEDICAL HELP DUE TO ACCIDENT. FARMERS’ ADJUSTER STATES VEHICLE IS SETTING AS A TOTAL LOSS DUE THE COLLISSION FROM 2ND PARTY. VEHICLE RECORDING OF ACCIDENT AVAILABLE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

When driving using adaptive cruise control, it breaks for no reason slamming the car into a stop. Also, with adaptive cruise control regardless of the set speed limit it speeds up to whatever it once, which is a huge safety factor.

I took a recent road trip of 1,200 miles across the southwest. Numerous times while using adaptive cruise control the vehicle suddenly and violently braked for no apparent reason. This was particularly concerning when passing trucks. One particular event was on interstate 5 when passing a big rig truck, I was along side the truck with a following car tailgating me, my car suddenly braked hard, creating a risk of rear end collision at 70 miles per hour. I was able to accelerate to avoid a collision. I did not keep track of the number of events of sudden unanticipated braking, but I would estimate more than 50 instances. They vary from momentary slow down to violent sudden breaking.

The contact owns a 2022 Tesla Model 3. The contact stated while driving at an undisclosed speed with the cruise control activated, the vehicle experienced phantom braking. The contact stated that no other vehicle or objects were nearby. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 19,700.

My car was purchased Aug 2022. In Nov. 2022 we took a short trip. I believe 5 or 6 times the car braked for no reason. I believe it is called phantom braking. One or two times it was a hard brake that I believe could cause an accident if someone was behind me, or the wrong person driving. It was sudden and hard in those two situations. I took the car in and after they drove it two miles they told me there were no issues. Then in June 2023 we went on a long trip. I do not use autopilot, this is only cruise control. On this trip probably between 35 to 45 times we experienced the same issues. At least 5 times they were hard brakes and could cause an accident. I again opened a service visit to Tesla. Again, they drove the car 5 miles and claimed there is nothing wrong. I did not accept this answer and asked for the GM. Finally after demanding this for 20 or so minutes a man came and said he was the manager. He also argued in the beginning but when I told him I have found accidents caused by this he finally admitted that it was something called "phantom braking" and that that it should be fixed very soon with an update. So then again, in August my wife and I went on another trip. It still is happening and probably 6 or 7 times this occurred. It seems to mostly be on smaller 2 lane highways and occurs usually when there are no cars, trucks, or anything nearby. But all it would take is a tailgater to cause a wreck. In August when we returned I made another warranty appointment her in Las Vegas and immediately they cancelled the visit on my app. They are lying about what is occurring and telling me that it is usually when I am following too close or some garbage like that, which is absolutely not true. I just made another appt today but I am sure they will cancel it. What do I do. I really want to go through Nevada Lemon law at this point. My name is [XXX] and my phone is [XXX] . Below I am putting in the most recent incident and mileage then. Happens many time INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION

I was in the carpool lane when traffic came to a complete stop. I pressed on the brakes but they were heavy as if I was not able to press it down all the way. There was no information prior to the accident from the Tesla trying to warn me about an incoming collision. It wasn’t until after the accident the Tesla acknowledged that there was damage done to the car. Prior to the accident there was a service required for the front passenger safety restraints. This accident could have been much worse as I tried to swerve out of the way to avoid traffic but wasn’t able to make it back in time.

This is not a safety issue but a design issue. I am not sure who else could address this issue for a recall and make the company responsible for this design problem. I purchased a new Tesla Model 3 in August 2023 from Tesla. Since I bought this car, I have noticed that the edges of the windows have discolored. I recently contacted Tesla to have that repaired or corrected as part of the warranty. They are charging me ~1K for this repair, even though this design issue has been widely reported in several forums, and I have seen it in many other Tesla cars. I requested to waive this payment as this is a design issue, not because of irregular car use or care. They said that this abnormality occurs because of the acidity of products used in car wash shops, but I have never taken my car to any of those places, as I wash it myself at home with regular car soaps that I use in other vehicles. They refuse to repair it without the charge. I don't think charging me for this repair is fair, and I would like you to intervene in this conflict. I suspect many other customers are having the same issue.