2023 TESLA MODEL 3 Complaints

Summary: FSD malfunctioned, failed to disengage, causing loss of steering control, thus causing car to steer into wrong lane and resulting in an accident. Tesla Service Center refused to inspect unless car is fixed. Car was sent to Crash Champions ( autobody shop) and was quoted $35k to fix. Car was deemed as totaled by Tesla insurance. No response from [email protected] I suspect that the latest FSD software update has caused my car to lose control. Time of incident: 19:28 pm Location : [XXX] , [XXX] Entering from [XXX] . Weather condition: Clear night, well lit. Low traffic. What happened:? My car has been driving in FSD on Lawrence Expressway and it was doing everything correctly. Approaching that upcoming tight bend, the FSD slowed down the car, and I took over by steering the steering wheel to the right to deactivate FSD and taking the tight turn, right before the white rows of triangles on the street. At this moment, the steering wheel forcibly turned to the opposite direction (i.e. left). I tried to correct the steering wheel by turning right even more, but the steering wheel wasn’t responding to my input for a split second. At this moment, my car is now on the wrong lane of Wildwood Ave and my car finally responded to my steering input. I had to swerve in the opposite direction to avoid the incoming traffic and ended up brushing against an SUV, followed by an impact on the curb, before finally slowing down. Seeing that there was incoming traffic from the back, I drove down to a residential street to park my car for safety reason. The SUV driver called the police to handle the situation, we had our information and testimonies recorded down. I have already followed the safe practices of driving with FSD according to the manual, but in this situation, I am not certain which technology is responsible for causing my car to override my manual steering input. This led to me to question the driver safety systems in this car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5

On 12-2-23, I started to feel my steering wheel getting stiff while driving.The car started to feel unsafe to drive as it was very difficult to steer to the point that I ended up being unable to turn and hit a curb on two occasions. On 12-3-23, I started getting alerts in my vehicle about traction control being disabled, automatic emergency braking unavailable, stability control disabled and that I needed to schedule a service center appointment. I dropped my vehicle off at a Tesla service center as I felt that the car was unsafe to drive because turning was very difficult. The service center diagnosed my car and indicated that my steering rack needed replacing along with a wheel alignment. It was not covered by my warranty as the service center believed that the issue was due to impact because of the curbs that I hit. However, these issues occurred prior to the impact and the curb hits were a result of the failing steering rack. I purchased my vehicle on 6-17-23, and it was manufactured at the end of 05-23. My vehicle had 10k miles on it before the steering rack needed replacing.

When using Cruise control the car will brake suddenly even when there is no obstacle in front. This happens often. The phantom braking can be dangerous if someone is following at freeway speeds and not expecting the car ahead to brake. Also, when using cruise control the windshield wipers are automatically placed on auto. The windshield wipers will then go on and off as the sunlight changes, when no precipitation is evident. We often have to pause cruise control because the windshield wipers will not stop.

When I was trying to park my Tesla Model 3 car it suddenly accelerated and hit a parked car in front of me. I took the car to the repair shop and told them the situation. My reason for the accident didn’t make sense to them so I stated that I may have pressed accelerator instead of brakes but I know that I didn’t press the accelerator. My car has been at the repair shop since 10/14/2023. So, far no one from the Tesla Motors, Inc. came to investigate the claim. Even if they repair the car, I don’t feel comfortable driving the car due to the fact that unintended acceleration may repeat itself.

I have front passenger Service Alerts for the code SRS system and it happened many times. Tesla does service center can not fix the problem and keep telling me monitor the problem if it happens again. The code is RCM2_a636_ocsFaulted. Tesla service center tested the SRS system, updated software calibration and lastly today Tesla technician send me the software update and I updated it. The code shows up right away when I drove the car to the local super market. What can I do about this problem Sir.

Vehicle will repeatedly aggressively brake while using “Enhanced Autopilot”, posing a danger to any cars behind. Complaints given to Tesla have been unresolved.

Adaptive cruise control falsely decelerated on dozens of occasions during a single 500 mile road trip. Sudden braking in the vicinity of other vehicles may cause a crash. Tesla's service technician stated "no hardware related faults were found" and "potential incorrect object detections leading to slowdowns may occur".

I was driving my 2023 Tesla 3 on the street last night and it suddenly slowed down and stopped. The error code DI_a137 appeared on my dash screen. I was able to pull to the side but my rear was at the edge of an intersection. My niece and I could have been hit as my car is black and it was dark. I was able to shut down and restart the car by and exiting and entering my car. I am scared to drive my car on the freeway or on busy streets. I could be rear ended if my Tesla 3 decides to slow and stop suddenly again.

Bought a 2023 Tesla model 3 performance that vibrates from the day I bought it. After 12 service visits, new wheels tires and even a new brake rotor the car is still vibrating. Tesla seems to say it’s normal and that all teslas drive like this but no other vehicle manufacturer has ever produced a car that vibrates. It’s unsafe and scary to drive this car the way it is. They tried fixing it at first hence why so many parts got replaced but since they don’t know how to fix it they wanna just push the “it’s normal and within spec” speech to me. Please get a recall going to address the ongoing steering wheel vibration problem faced by numerous owners as shown on numerous threads and forums. This is unacceptable.

Vehicle started displaying warning messages as I pulled out of garage - "steering assist reduced" and "lane departure avoidance features unavailable." Afterwards, I noticed vibration and clicking sensation while turning steering wheel and driving at low speeds. I performed a software reset but messages were still there. Then I performed controls, safety, power off procedure. Messages disappeared, but steering still felt jerky. This happened when the vehicle had approximately 2,300 miles on it. A few days later, when exiting the garage, steering wheel was initially locked. It then "popped" when I applied gentle pressure to turn the wheel and the warning messages returned. Steering felt stuttery afterwards. I scheduled service appointment with Tesla. They replaced steering rack. I have had no problems since. Currently at 3,700 miles.