2021 TESLA MODEL 3 Complaints
View complaints related to 2021 TESLA MODEL 3. The complaints found here are submitted by actual consumers with first hand experience. There are more than 640 complaints submitted for the 2021 TESLA MODEL 3. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2021 TESLA MODEL 3- westland, MI
The supermanifold failed, causing the front defroster to not work properly, resulting in loss of visibility in freezing temperatures. This is a common problem with 2021/2022 model 3/model y with the new heat pump that was supposed to be fixed with a software update, but was not. I now have a $3900 repair bill on a 1 year old car with 56,000 miles. The warranty expired at 50,000 miles. The failure was not a result of negligence.
Source: NHTSA WEB SITE -
2021 TESLA MODEL 3- St. Petersburg, FL
On certain sections of highway unsuccessfully attempted to activate auto-steer (two down clicks) multiple times in a row. Did this multiple times in a row but was unsuccessful to activate auto-steer. Instead a supposed "easter egg" (which activates with 4 down clicks) very loudly plays loud jarring music (called "rainbow road")...this is NOT FUCKING FUNNY--I nearly ran my car off the road and into oncoming traffic. Giant 2000 pound hunks of metal going at 60 mph should NOT FUCKING COME with special surprises. This is incredibly dangerous and jarring to drivers.
Source: NHTSA WEB SITE -
2021 TESLA MODEL 3- Sacramento, CA
The contact owns a 2021 Tesla Model 3. The contact received notification of NHTSA Campaign Number: 22V235000 (Electrical System, Forward Collison Avoidance) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. Parts distribution disconnect.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2021 TESLA MODEL 3- San Diego, CA
Driving south on the 5 freeway right northing on Oceanside the vehicle shut down at freeway speed. I had to coast of the to the first Oceanside. Fortunately it was late at night and there were no cars in the immediate vicinity. In addition to this the vehicle has had multiple episode of phantom breaking. I do not feel safe driving the car.
Source: NHTSA WEB SITE -
2021 TESLA MODEL 3- niles, MI
Random "phantom braking" while using autopilot or cruise control. Causes the car to slam on brakes and has lost control once almost causing me to go off the road. Also, has brake-checked many cars that follow behind me while I'm using autopilot or cruise due to the phantom braking. Also Tesla Repair center in Chicago replaced my front bumper with a discolored front bumper that had the same issue of peeling on the inner edges of the bumper as the prior front bumper. When I brought up the issue to Tesla they said that was a manufacturing process issue due to the molding process of the bumpers and that is how they all are. If that is the case why change the bumper? Could have just told me that's how all the cars are and saved a lot of my time. Also, have had many repairs from Tesla that don't seem to end. These cars arent being produced in a consistent manner. What was promised during the purchase of the car doesn't seem to hold up.
Source: NHTSA WEB SITE -
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2021 TESLA MODEL 3- Excelsior, MN
At some point in 2021 Tesla released a software update that causes the vehicle to ignore the ambient temperature sensor for the first 15 minutes of a drive. Tesla explained to me that this was to avoid errant readings in hot environments with lots of reflected heat from pavement. I’ve reported the following safety issue to them several times through the winters of 2021 and now 2022, to no avail despite numerous software updates since. In cold environments where a vehicle is leaving a warm and potentially higher humidity environment such as a garage to a very cold and dry environment - just as the car begins using the sensor data the windshield will immediately fog up causing a major safety issue. This occurs with the hvac on auto and requires a shift of 30+ degrees, which is not an uncommon occurrence in cold environments. 50 degree garage to 17 degree outside for example.
Source: NHTSA WEB SITE -
2021 TESLA MODEL 3- Eden Prairie, MN
The contact owns a 2021 Tesla Model 3. The contact stated that while driving at various speeds, the vehicle experienced phantom braking. The contact stated that the adaptive cruise control was activated during the failure. The failure recurred several times. The vehicle had not been taken to the dealer to be diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 14,169.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2021 TESLA MODEL 3- Portland, OR
The contact owns a 2021 Tesla Model 3. The contact stated while driving 20 MPH, the vehicle inadvertently made a sudden stop and then lost motive power. There was no warning light illuminated. The contact attempted to restart the vehicle; however, the vehicle failed to restart. The vehicle was towed to the dealer, and the contact was informed that the inverter failed and needed to be replaced. The vehicle was repaired. The manufacturer was not contacted. The failure mileage was 9,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2021 TESLA MODEL 3- San Diego, CA
The contact leased a 2021 Tesla Model 3. The contact stated upon starting the vehicle, the center display failed to operate as designed. The contact was able to drive the vehicle; however, while driving 25 MPH, the vehicle stopped abruptly in the middle of the road. A message indicating that the trunk was opened was displayed. There was also a question displayed whether the contact wished to continue driving. The contact tapped the option YES however, the touch pad center display failed to respond. The contact exited the vehicle and attempted to close the trunk several times; however, the trunk reopened independently. The contact was able to close the trunk after eight attempts. The contact was able to continue driving to her residence. The contact stated that upon parking the vehicle, the trunk reopened independently. The manufacturer was notified of the failure and assisted the contact with towing the vehicle to the local Tesla Service Center where it was diagnosed that an unknown software had failed. The vehicle was not repaired. The manufacturer declined to provide additional information. The failure mileage was approximately 15,460.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2021 TESLA MODEL 3- Creede, CO
I believe that Tesla's autosteer and Full self driving features are improperly designed. I will speak to them as if they were one and the same. I noticed that you have a check box for Lane Keeping Assistance above, but there is no checkbox for coercive auto steering, which is Tesla's product. The only ability it offers as far as steering the car is to forcibly disengage the autosteering feature. This is not assistance and this is the problem. A properly designed Lane Keeping Assistance feature continuously monitors driver steering action, lane position, and traffic conditions. If the Lane Keeping Assistance system finds itself 'alone' with little or no measurable input from the driver, action is called for. With the Tesla, the feature has an embarrassingly stupid 'driver attention check' which, until recently, could be easily defeated by the simple addition of a weight to one side of the steering wheel or the other. In a misguided attempt to correct this ridiculously poor design, they have recently made matters much worse. Now they distract the driver's attention from driving by forcing the playing of some sort of 'patty cake' type game, which does prove alertness of the driver, but detracts from the real and necessary work of circumventing the actual threats encountered in everyday driving. In short, a proper Lane Keeping Assistance feature should not be totally ignorant of the driver's subtle driving moves (it's an excellent feature as long as autosteering isn't engaged) and should honor requests to move into different parts of the lane long before disengaging, and no attention measuring system should come at the expense of driver awareness of actual issues. I have tried through email and phone to convince Tesla that something needs to be done, but have received no response from them.
Source: NHTSA WEB SITE