2021 TESLA MODEL 3 Complaints
View complaints related to 2021 TESLA MODEL 3. The complaints found here are submitted by actual consumers with first hand experience. There are more than 640 complaints submitted for the 2021 TESLA MODEL 3. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2021 TESLA MODEL 3- Durham, NC
BMS_a079 error. Battery is no longer able to charge. High voltage battery will need to be replaced. Basically rendering the vehicle useless unless the battery is replaced.
Source: NHTSA WEB SITE -
2021 TESLA MODEL 3- Martinez , CA
The driver-side seat belt buckle/receptacle failed during normal use. There was no collision, impact, or misuse involved. While using the seat belt as intended, the buckle assembly separated/broke unexpectedly, causing the seat belt to no longer function properly. This appears to be a failure of a critical safety component rather than normal wear and tear. The vehicle should not be considered safe to operate until the restraint system is properly inspected and repaired. The failure occurred without warning and under ordinary driving conditions.
Source: NHTSA WEB SITE -
2021 TESLA MODEL 3- Warrington, PA
Component/System Failure: Total failure of the Autopilot ECU (DAS Computer) and the Front-End Module (FEM) wiring harness. Incident Description: My 2021 Tesla Model 3 (37,000 miles) experienced a catastrophic and "silent" failure of the entire vehicle vision suite and all active safety systems. A Tesla Service technician (Warrington, PA) inspected the vehicle and confirmed the root cause was a factory-defective (crimped) internal coaxial cable in the wiring harness. This manufacturing defect caused an electrical short that destroyed the primary safety-critical computer. Safety Risk: This failure resulted in a direct violation of FMVSS 111 (Rear Visibility), as the backup camera was rendered completely inoperable. Furthermore, all collision-avoidance features—including Automatic Emergency Braking (AEB), Forward Collision Warning, and Blind Spot Monitoring—were disabled. Critical Safety Concern (Silent Failure): The vehicle provided zero driver-facing alerts, dashboard warnings, or lamps to indicate that these safety systems were offline. I unknowingly operated a vehicle that was non-compliant with federal safety standards and lacked all primary crash-avoidance technology. The failure codes (APP_w045 and VCFRONT_a158) were only discoverable by manually entering the vehicle's "Service Mode." Manufacturer Status: Tesla Service has confirmed the hardware failure and the wiring defect but is currently refusing to cover the $2,800 repair cost, despite the failure involving systems currently under federal recall (SB-26-00-016). I am reporting this because a factory wiring defect causing a total, silent failure of federally manda
Source: NHTSA WEB SITE -
2021 TESLA MODEL 3- Murray, UT
When using cruise control, there has been 4 times that the car has engaged in “phantom braking”. We were driving on highways going the posted speed limit of 70 mph, when the car suddenly slammed on the brakes and decelerated to less than 30 mph – all four times we were thankfully not being closely followed by another vehicle or we would’ve had a devastating crash. One time when we looked at the screen, it showed the outline of a person in the median but there was no person/ other obstacle at all. We have reported this to the Tesla service center and they said it is a known issue, and what we have to do is just click the scroll bar and report it so that the engineers can mark the timestamp and collect data so that some patches can be sent over the air/ uploaded at a future date. Nothing has been done to fix the issue and we feel dismissed about our concerns about our family’s safety, and the safety of drivers around us.
Source: NHTSA WEB SITE -
2021 TESLA MODEL 3- Temecula, CA
2021 M3 138,000 miles Alerted error code BMS_a074 & BMS_a079 After reading forums, this seems to be a known issue with 2021 in particular. I am reporting in hopes something can be done about it. Yesterday both codes alerted within hours of each other. First that the charging was limited to 50% and would only charge once <50%; then shortly thereafter it alerted with Unable to Charge. I attempted to charge at home with 32A charger when at 28% and charge limit set to 50%— car would not charge. Today I put in Tesla service request with first appointment available in 10 days (still awaiting review). Attempted to try charging again while at home and this time, coincidentally after my service request, it is now charging. I lowered to 20A to trickle in for now…and currently up to 32%. March/April 2025 my ECU went out after 3 12V battery replacements within 2 months. Car has been driving well but without any camera systems (traffic awareness) or entertainment system.
Source: NHTSA WEB SITE -
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2021 TESLA MODEL 3- San Diego, CA
My RWD motor completely went out and lost power on the highway off ramp. Could have turned into a dangerous situation. Not sure why these motors seem to be very unreliable. Tesla has not given me an explanation as to what is exactly causing this. Happens to thousands of owners. And this car is only 5 years old. I had the motor replaced in November 2022 and 3 years later it’s out for good. Now I have to deal with teslas insane costs. I feel like they sold me a defective car.
Source: NHTSA WEB SITE -
2021 TESLA MODEL 3- Spring Valley, NY
I am filing a complaint regarding my inability to receive a safety recall remedy without first paying for a separate component replacement. Vehicle: Tesla Model 3 VIN: [XXX] My vehicle has an active safety recall related to hood latch functionality, which Tesla stated requires a firmware (OTA) update. Tesla informed me this update could not be installed unless the vehicle’s car computer (MCU/CPU) was replaced. Tesla classified this component as out of warranty and required me to pay $1,687.66 out of pocket (after a partial discount). Separately, my vehicle developed a charging failure requiring HV battery repair. Tesla confirmed in writing that they could not proceed with the HV battery repair or install required firmware unless the same computer was replaced. Tesla also confirmed that if I did not approve and pay for the computer replacement, they would not proceed with either the battery repair or the recall-related update. At the time, my vehicle was not drivable, and Tesla indicated the loaner vehicle would need to be returned if I did not approve the repair. This would have left me without a functional vehicle, leaving no practical alternative but to proceed. As a result, I approved and paid for the repair in order to restore vehicle functionality and receive the recall remedy. This payment was made under protest. Concern: This situation conditions access to a safety recall remedy on a customer-paid repair, creating a barrier to receiving a mandated safety fix. I request review of whether a manufacturer can require payment for a separate component in order to enable a safety recall remedy and essential repairs. I have written documentation supporting these statements. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Source: NHTSA WEB SITE -
2021 TESLA MODEL 3- Ellettsville, IN
When using the cruise control or self driving function the car will, unprovoked, brake suddenly and severely. Hitting the acceleration pedal will disengage the cruise control or self driving and will stop the deceleration. The error happens about 1-2 times per 20 miles. I do not use these features often due to several near miss car crashes due to deceleration error. Sometimes the car will report other phantom alerts (like curvature assist on a straight road).
Source: NHTSA WEB SITE -
2021 TESLA MODEL 3- CONCORD, CA
2 problems 1,Phantom braking when cruise control is activated. 2, There's no rear door mechanical release in the event of a electrical power failure in the event of R.T.A
Source: NHTSA WEB SITE -
2021 TESLA MODEL 3- Vass, NC
The components involved are the automatic emergency braking (AEB) system and the airbag system. During the collision, the AEB system did not activate, and the airbags did not deploy. The vehicle is available for inspection upon request. I was driving on a main roadway with no stop signs or traffic controls in my direction when another driver entered from a side street with a stop sign and pulled directly in front of me. I was unable to avoid the collision, and my vehicle was struck the other vehicle. The failure of the AEB system to engage and the airbags not deploying increased the risk of injury to myself and could have posed a risk to others involved. The issue has not been reproduced, and it has not yet been confirmed by a dealer or independent service center. The vehicle has been inspected by police and insurance representatives. The other driver was determined to be at fault. I am in the process of addressing the incident with the manufacturer. There were no warning lights, messages, or prior symptoms indicating any issue with the braking or airbag systems before the collision.
Source: NHTSA WEB SITE