2021 TESLA MODEL 3 Complaints

This is a complaint about Tesla using unqualified drivers to test Atopilot Beta on the public roads. Please note that the VIN of a random Model 3 Tesla has been used to enable this submission to be completed. Here is a video of a driver testing Autopilot on what is in his own words the most dangerous road in Virginia. https://www.youtube.com/watch?v=7VBhdrj1CqM He is driving hands free around sharp bends and against oncoming traffic entirely hands free but just giving the wheel a little nudge with his finger every 30 seconds to defeat the nag. At one point the car does swerve towards an oncoming car but corrects itself just in time. The driver is alert and monitoring the situation but because he does not have his hands on the wheel he is playing russian roulette with many lives. Please do not allow this madness to continue for one day longer. Elon Musk thinks this is all a joke which is why he has called it release 69. Smutty and unamusing. I will be posting a copy of this report on social media where it will be widely read. If you fail to take action there will be consequences. Thank you. I have archived this video in case the owner or Tesla decides to delete it. If that happens I will make another complaint with a link to my copy. A dummy USA address has been used to enable this submission. My true email address is used and you may contact me on this.

The screen keeps freezing while I’m driving. It freezes and after a while the screen shuts off and resets. The most dangerous situation was when while I was on the interstate between Barstow and Baker. The screen screen recently froze while driving on August 20th around 255pm

My Tesla will repeated and randomly brake strongly. This happens on regular streets and on the highway at speed. It’s not like slamming on the brakes with the wheels screeching. But a quick and strong deceleration and then it lets go. There has never been anything in front of me when this happens.

In Autopilot there has been a phantom braking problem (automatic emergency breaking due to object avoidance) since day one. It happened more than just regularly and would be uncalled for, scary, and dangerous. Ever since the update I have done that the company sent though, this has become now not just more than regularly but more than frequently and uncontrollably dangerous. It has done it around 30 times on a 9 and a half hour road trip. It has done a 20 mph slowdown from the speed limit FOR NO REASON in as fast as about two seconds frequently. The ONLY thing that has saved us from getting rear ended is due to driver diligence and pure luck of being on an open interstate because of the road trip instead of it being through the congested part of a city…where it still can happen easily.

Unexpected acceleration while driving my car at about 20 mph and making a right turn the car suddenly accelerated. Using the brake immediately worked. This has happened a few times with my car. The sudden acceleration surprised my wife and she asked what happened. The car does not have Full Self Driving installed and Autopilot had been off for several miles. There were no warning messages or chimes. T

After updating to Tesla software 2022.20.6 (and 20.7 and 20.8) sometimes the regenerative braking fails to activate when lifting your foot off the go pedal. Sometimes the car just coasts at full speed, and sometimes it almost feels as if the car continues accelerating after the pedal is lifted. This obviously creates serious safety issues -- if you are expecting your car to brake after lifting your foot off the pedal and it doesn't, you risk slamming into the car in front of you. The brake pedal still works, but a feature of EVs is one pedal driving, which has been broken.

Tesla Model 3 main computer system failure. Failure was not cause by any negligence by the operator. The vehicle was parked over night and upon attempting to operate the vehicle the following day there was no power to the screen. There were no warnings prior. The screen which displays vehicle speed, vehicle battery level, seatbelt warning indicators was inaccessible. Also as a result of the computer failure the vehicle did not emit the required pedestrian safety sound, the front and rear collision warnings were disabled, charging was not possible, the ability to disable passenger airbags in case of a child needing to be transported in the front was inaccessible, if the vehicle was operated during winter the ability to defrost the windshield would be impossible and all safety and security features were disabled. The screen/computer has been an issue for several owners as easily viewed by a simple google search. The vehicle is only a year and a half old and was purchased new. The issues that occurred from the defective computer could of easily have caused of an accident or a caused disabled pedestrian to have been hit. The computer was deemed the cause by Tesla’s service professionals.

The Autopilot applies the brakes for no apparent reason, when there are no other vehicles in front of it, under good driving conditions; in clear daylight, on empty roads and on straight stretches of highway. My family could have been involved in a serious rear end collision, or caused other vehicles behind me to collide, if traffic was heavy at the time the system determined it needed to apply the brakes.

Heating failure in colder temperature climates, left with my heat completely not working during a 7 hour drive in 15 degree weather. Had to eventually get a tow truck. Went to tesla to get it looked at and they were trying to charge $250 for a diagnostic. I had this same exact issue a week after when I first purchased the car where the heat would not work in cold weather. Had three sensors replaced under warranty. After some miles the issue has came back with the same fault codes in the following winter. This is a disaster and if you’re stuck on the road, it can be a very lethal problem to occupants. Even in today’s heat wave, I have found that the AC does not work either linked to the same error as the heating portion where AC would fail to blow cool air into the cabin. Last week, I had to push all of my trips to days where the temperature was cooler. This is another safety hazard that some people could suffer from heat strokes which can cause immediate danger to occupants and other drivers on the road. I already had this issue repaired in the past, and after 25k miles I find that the repair wasn't a repair at all until the next winter and summer. Now i’m being forced to pay $250 for a diagnostic fee not including the repairs for the actual issue. Since i’m out of warranty this is a huge safety issue and should be taken more seriously with these cars. Many people have reported this same issue and are seeking lemon laws regarding this.

Had significant dangerous and scary Phantom breaking while driving on Highway 80 across Nevada. Seemed to be related to open highway with no vehicle visible on forward view during bright daylight. Sudden and deep breaking would occur at 75 mph or 80 mph repeatedly and with no apparent reason throughout the 12 hour drive. Was particularly pronounced when passing large semi-trucks. Would get sudden Phantom breaking just as Tesla would just get by a large truck. Could have caused serious event if another vehicle had been following. At first this just seemed inconvenient and unpredictable but in some cases seem like significant safety issue. Had to stop using system. Tried to report to Tesla but they have no way on their web site or private Tesla account to report.