2021 TESLA MODEL 3 Complaints
View complaints related to 2021 TESLA MODEL 3. The complaints found here are submitted by actual consumers with first hand experience. There are more than 640 complaints submitted for the 2021 TESLA MODEL 3. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2021 TESLA MODEL 3- Livingston, NJ
on 3/9, the car lost heat (no heat at all, blowing cold air) and it was giving error message that the climate was unavailable. It created a driving hassle since the windshield was frosted. I took the car in to the Tesla service center on 3/10. They returned the car to me on 3/16, mentioning they replace the heat pump. on 3/17, the car starts giving error message saying the climate control is unavailable. I told the car in back to the same Tesla service center in Springfield NJ.
Source: NHTSA WEB SITE -
2021 TESLA MODEL 3- Miramar, FL
Pirelli PZero 235/35/R20 tires on the entire car, was driving when front left tire blew out after 4500 miles, had the car towed back to Tesla dealer and tire replaced. Now after 2 months, rear left tire has bubble on the sidewall after only 5400 miles with no indication of previous damage. I believe this to be a defective tire and an immense safety hazard.
Source: NHTSA WEB SITE -
2021 TESLA MODEL 3- MINNEAPOLIS, MN
We just took our first road trip from Minneapolis to Denver in our 2021 Model 3 and experienced about 14 phantom braking events in about 900 miles. Two happened at night and the rest in broad daylight with perfect visibility on the Interstate. There was nothing I saw in or by the road that would explain any camera confusion. In all but two events, there were no other cars within 100 yards. In the first 200 miles we had 2 minor braking events and one severe one (hard breaking that required steady accelerator pressure to regain and maintain speed). There were no events in the next 300 miles. Then we had a moderate event which I immediately corrected. The next event was the most severe -- rapid deceleration followed by acceleration then deceleration, then a few seconds of speed fluctuation before I took full control (I purposely allowed this event to play out without intervention since there was no one around us and I wanted to see if it would correct itself--it didn't). Unfortunately, my wife hurt her neck in this one which resulted in neck pain and headaches for the rest of the day. Our dogs were in the back seat and were tossed around but OK. I then pulled over and rebooted the car. Within 5 minutes we had another moderate event. I pulled over again, cleaned the windshield, and reset/recalibrated the cameras. We understood this might take up to 100 miles, but in our case it only took about 5 miles. We tried the autopilot again and had a minor event within minutes and another minor event a few minutes later, and then a third a few minutes after that. I thought maybe the cameras didn't properly recalibrate since the process was so fast, so I pulled over and recalibrated again. As before, recal was done in a few miles. At this point my foot was hovering over the accelerator so I was able to intervene quickly to mitigate the severity. Over the next 20 miles there were 5 more events--a mixture of minor and moderate. We gave up and drove the last 100 miles manually.
Source: NHTSA WEB SITE -
2021 TESLA MODEL 3- El Paso, TX
Phantom braking, the vehicle will stop unexpectedly while using adaptive cruise control even if there are no vehicles or objects on the road for miles.
Source: NHTSA WEB SITE -
2021 TESLA MODEL 3- Allenhurst, NJ
When The auto pilot is activated I have experienced many times that the car randomly stops. This happened when I was on the highway and I was almost rear ended
Source: NHTSA WEB SITE -
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2021 TESLA MODEL 3- Kentland, IN
When driving using either the "traffic aware cruise control" or "autopilot" (I do not have full self driving), the care frequently slams the brakes when there is no instance of an obstacle in-front of the vehicle. This has happened consistently and frequently causing instances with cars having to go to the shoulder to not rear end me. Most commonly this has occurred on rural 2 lane roads when a vehicle is coming from the other direction. As the vehicle from the other direction approaches the Tesla will suddenly emergency brake unexpectedly. This issue is even further exacerbated at night when this can happen with almost every passing vehicle. This issue has occurred enough times with either near rear end incidents or catching me so off guard I struggle to maintain my composure I often do not use the feature and am looking at getting rid of it due to being unusable even with the basic cruise feature. The date and speed below are the most recent but this has occurred many times in 2500 miles (easily 50 or more).
Source: NHTSA WEB SITE -
2021 TESLA MODEL 3- Sunnyvale, CA
The contact owns a 2021 Tesla Model 3. The contact stated while driving 65 MPH, he attempted to honk the horn to warn a vehicle that abruptly moved in front of his vehicle however, the horn failed to respond. The contact stated that the horn only responded when he applied more pressure to it. There were no warning lights illuminated. The vehicle was taken to the Tesla Service Center where the horn switch was adjusted; however, the failure reoccurred. A Tesla mobile technician arrived at the contact's residence and diagnosed that the steering wheel was not seated properly, and the steering wheel switch was securely adjusted; however, the failure persisted. The vehicle was taken to a second Tesla service center, Tesla (4180 El Camino Real, Palo Alto, CA 94306) where it was diagnosed that the horn retaining clip needed to be adjusted. The contact stated that the vehicle was repaired; however, the failure reoccurred. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 900.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2021 TESLA MODEL 3- Austin, TX
The automatic emergency brakes would go off while driving on autopilot at highway speed, when there is nothing in front of the car. The brakes are very unexpected and aggressive, potentially putting the car at risk of being rare ended. Tesla states that I should press on the accelerator to override the brakes, but most times the braking is so aggressive that the override isn’t affective. Moreover, my car would give false forward collision warning if the car in front of me slows down even a little bit, even when there is at least a 5 car distance from me to the car in front of me, and we are no where near colliding. Tesla would use these false forward collision warnings to drive down my “safety score” and raise the premium of the insurance they offer me.
Source: NHTSA WEB SITE -
2021 TESLA MODEL 3- Castle Rock, CO
I was on I-470 east of I-25 going east. I was traveling at 83 MPH, therefore the car was not in Autopilot, only had cruise control on. I signaled a lane change, made the lane change, and then the car applied brakes hard, going from 83 MPH down to 66 MPH. This happened in front of a late-model full-size pickup truck. The driver of the truck was not happy and tailgated for about 2 miles. I reported this problem to Tesla. They first don't want to even allow a service visit on the issue. Second, they want to charge me over $80 for a service visit on a car that is under warranty. When we had FSD beta in January 2022, we didn't face these issues except once or twice. Tesla advisor even admitted to me that cars with FSD beta and cars with Autopilot have different navigation software. Therefore, Tesla has a fix for this issue.
Source: NHTSA WEB SITE -
2021 TESLA MODEL 3- Vernon Hills, IL
We were traveling at about 75 mph on Intestate 94 in Wisconsin (same speed as the other cars around us) using adaptive cruise control when our car suddenly hit the brakes, the display showed the speed limit sign of 70 MPH, but the display where it would have shown the max speed we set, instead showed maximum speed of 40 mph. I used the accelerator pedal to return the speed to that of the surrounding traffic without problems. During other parts of the journey cars came up close behind us as they wanted to go faster and had this happened then we would have been the lead car in a severe rear end collision. This happened several other times during the same two day road trip, including once about a minute before the incident described above, but none were this severe, perhaps "lightly" tapping the brakes even though there would not have been a need to.
Source: NHTSA WEB SITE