2022 TESLA MODEL 3 Complaints

I reported "phantom braking" to Tesla that occurred approximately 12 times on a 637 trip on June 4, I requested a service and Tesla responded on June 10 that it "performed remote diagnostic routines to check for any faults ..and found no faults. ...Phantom braking is a known characteristic of current firmware that Tesla is aware of and actively working to improve." The service technician sent me the following additional message: "I understand your frustration at the situation, I've personally owned a model 3 that experienced phantom braking as well. Our technicians in service cannot improve your situation for you at this time, this is a software issue that our engineers are actively working on improving. We are waiting for software updates to help mitigate this issue. These will be automatically sent to your vehicle when they are available." I maintain that it is a defect that affects the safety of the car whenever cruise control is used and that this defect was not disclosed to me at the time of purchase nor subsequently except after I requested service. The car hits the brakes without warning at highway speeds of 70-80 mph, this cannot be safe yet Tesla's Service message reply is "If the vehicle begins applying the brakes when you do not wish you may simply press the accelerator pedal to override the vehicle." I cannot understand why Tesla hasn't disabled this feature and communicated the issue and risk to the owners of these cars until it fixes its software so the car doesn't brake unexpectedly at highway speeds while using autopilot or adaptive cruise control.

On more than a dozen occasions, our Tesla model 3 while using traffic aware cruise control dramatically slowed down when no vehicles were around. This was mostly on two lane roads in the California desert. Some of the incidents were on 4 lane divided highway with no other vehicles around. Since the car slows so dramatically when the cruise control cuts out it is a very serious hazard if a vehicle was behind me. I have reported the problem to Tesla with no resolution. All I would like to have done is to give me the option to have a standard (non-traffic aware) option for the cruise control.

Driving like normal, using autopilot on the highway when I got an alert ‘Automatic Emergency Braking is disabled’, and the autopilot stopped working. Made a service appointment with tesla, but it’s scheduled for June 20, so thought this might help…

The contact owns a 2022 Tesla Model 3. The contact stated that the vehicle experienced phantom braking while driving at various speeds with the cruise control activated. The contact had not taken the vehicle to the dealer. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 4,235.

My concern first started with the cruise control suddenly shuts off. My biggest concern when the cruise control suddenly shut off and braked. When this happened we were traveling on Interstate 80. 4 lane highway 2 lanes each direction. Cruise control set at 80 mph. Approaching an 18 wheel truck moved to the fast lane. Half way past the 18 wheel truck cruise control suddenly shuts off and the car brakes. Traffic was light so lucky I wasn't rear ended. Notified Tesla they sent me a over the air software update. Not satisfied made appointment to bring into their service department. Was told their system doesn't go back to the incident and it happens again file a bug report. Not feeling safe with a car suddenly brakes.

The car unexpectedly brakes (without driver applying brakes) while in "traffic aware cruise control." This happens 2 to 5 times per 30 miles every time we drive the car on a highway, and has been happening regularly since we bought it about six months ago. Sometimes it's a brief stutter, but many other times it makes a hard brake, short of a full stop, but enough of a sudden deceleration that it poses a safety hazard for vehicles following the car. Sometimes the braking seems to be due to an oncoming large truck in the next lane, but other times it happens when there is no oncoming traffic. The braking is especially bad at night. We live in a rural area with only two-lane highways. The highways are not especially curvy. Sometimes it seems to brake for land formations such as distant mesas. Tesla service checked the vehicle's cameras remotely 2/2/22 but found nothing wrong. They recommended a reboot, which I did, but the problem continues to this day.

We were driving on I35 in Missouri traveling north and only had the adaptive cruise control on, and the car slowed down for no reason multiple times when no cars were in frown of us, or on either side of us. A few times, the car slowed from 70 to 60 or 65, but there was one occurence the car was attempting to slow all the way down to maybe full stop. We took control in each instance and avoided any further issues

The contact owns a 2022 Tesla Model 3. The contact stated while driving 76 MPH with the cruise control activated, the vehicle experienced phantom braking. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 400.

Vehicle brakes hard when there is no reason too do so while using traffic aware cruise control or Autopilot. Issue known as "phantom braking" to the general public. Brakes applied hard enough to lock tires and nearly lose control of the vehicle. Tesla needs to fix the issue and they need to implement a non aware cruise control option for when the system fails due to covered cameras or issues like this.

Over the course of 2 days on a road trip, the vehicle automatically engaged braking on its own 4 times. The first time was while using autopilot and traveling around 70 miles per hour. The brakes engaged so hard that the tires started to slights squeal before I was able to disengage. There were no cars behind us or we would most likely have caused an accident. Nearly the same thing happened then next day except I was using adaptive cruise control. This time there was a truck about 100 yards behind me that had been only a few car lengths behind me a bit earlier. If they were closer again, they most likely would have hit us. I know I was using cruise control one more that that happened, but I am not sure if I was using Cruise control or adaptive braking on the other time.