2021 TESLA MODEL 3 Complaints

View complaints related to 2021 TESLA MODEL 3. The complaints found here are submitted by actual consumers with first hand experience. There are more than 650 complaints submitted for the 2021 TESLA MODEL 3. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2021 TESLA MODEL 3
    - Las Vegas, NV

    I've complained to Tesla as well. No known fix at this time. When Autopilot is engaged, it will pick up phantom objects and brake hard to avoid. I notice this happens mostly when passing semis, RVs, trailers. I see this happening on any turn where a vehicle is in the lane next to you or on the other side of the road. The latest one I had autopilot engaged, I was alone on the highway, and it braked hard for no reason. Brought me from 75-80 mph down to 20 mph in an instant. It then accelerated hard up to 80 again. Within a couple of seconds, it braked hard again down to 20 mph. Autopilot doesn't work. Tesla had no fix and their recommendation was to not use it anymore. I bought the Tesla for that reason. Full Self Driving is even worse. I'm afraid to use it because I have a delayed reaction in Full Self Driving mode. It is unsafe and it will cause an accident.

    Source: NHTSA WEB SITE
  • 2021 TESLA MODEL 3
    - Portland, OR

    In December, Tesla released a software update that made Model 3 and Model Y cars unsafe to operate. They hid the defroster buttons and many other important controls behind menus that require multiple touchscreen presses to operate. This is unsafe to do while driving and as such we don't drive this car if the weather is at all suspect. The interface for safely operating a car should not rely on taking your eyes off the road to navigate touchscreen menus. Tesla has refused to roll back the software update and has promised a future update in the future to address some of these concerns. It's been over a month now. This needs immediate attention.

    Source: NHTSA WEB SITE
  • 2021 TESLA MODEL 3
    - Ruckersville, VA

    On January 26th at about 4:30 pm pm on a clear day I was proceeding west at approximately 55mph on US33 between Barboursville and Ruckersville VA on a straight section of the road with a slight downward slope. I was not using cruise control. A tractor-trailer sized truck was going east and as it approached my Tesla braked hard, maybe maximally, and the panel flashed red, I think. I think I stepped on the brake pedal, but the braking ended instantly as the truck passed. There was no skidding or swerving. No car was close so there was no collision. There was no warning. The police were not called. I have not contacted the manufacturer - yet, as I assume it is a software problem that they are already working on.

    Source: NHTSA WEB SITE
  • 2021 TESLA MODEL 3
    - Newark, OH

    Car continues to have instances of phantom braking, no acknowledgment from Tesla regarding the issue. Occurs randomly and unpredictably, causing a serious safety hazard for cars following behind on the road.

    Source: NHTSA WEB SITE
  • 2021 TESLA MODEL 3
    - ORANGE PARK, FL

    The car phantom brakes a lot. When sun is directly hitting from front, the car wouldn’t go in autopilot. The car phantom brakes on 1 lane streets a lot when there is a car coming from the front. When going the speed limit, it changes automatically to lower speed limits out of nowhere and is a hazard and dangerous because there are cars coming from the back and can hit the car when it reduces the speed very fast. Have submitted multiple phantom braking issues with Tesla with pressing and holding right scroll wheel but nothing has happened so far to correct this issue. When a big trailer changes lane and comes to the near lane of the car, the car thinks it’s going to hit the truck so it phantom brakes.

    Source: NHTSA WEB SITE
  • 2021 TESLA MODEL 3
    - Mendocino, CA

    While using adaptive cruise control the car unexpectedly and unnecessarily brakes, rather sharply at times. This occurs especially frequently on two lane roads with curves and with trucks coming from the opposite direction. This does not occur, in my 6 months of owning this Tesla Model 3, on freeways.

    Source: NHTSA WEB SITE
  • 2021 TESLA MODEL 3
    - Lodi, CA

    I was driving 65 on Highway 12 in California with the cruise control on and the car hit the brakes for no reason. I was not using autopilot, I was still controlling the steering. The car behind me had to slam on their brakes to avoid hitting me. This has happened several times and I am not afraid to use cruise control

    Source: NHTSA WEB SITE
  • 2021 TESLA MODEL 3
    - Tomah, WI

    Since about November Tesla has been doing random emergency braking both day and night in the middle of the highway almost causing numerous near miss accidents while on auto pilot. Also scaring the hell out myself and other passengers. It sends my dog in the back seat flying forward too.

    Source: NHTSA WEB SITE
  • 2021 TESLA MODEL 3
    - Tallahassee, FL

    Car applied brakes while cruise control was engaged. There were no other vehicles around (either in front, approaching, or behind)

    Source: NHTSA WEB SITE
  • 2021 TESLA MODEL 3
    - Arlington, VA

    I have experienced several incidents of “phantom braking.” The brakes automatically apply, slowing the car abruptly, when there is no discernible reason.

    Source: NHTSA WEB SITE