2015 TESLA MODEL S Complaints

This is the second time that a wheel becomes "lopsided" and no longer perpendicular to the axle. On 4/13/22 I was driving to work and suddenly I heard noises coming from the back wheel and I felt the car dragging. I found that the passenger rear tire was lopsided and almost falling out of the car. Then this year on 2/4/23 as I was going to work I found the driver rear tire also lopsided. Both times I had to pay for towing and $4000+ get the tire back on securely mounted to the axle. Both times the REAR UPPER CONTROL ARMS - FORWARD and REARWARD - need to be replaced. Last time we took it to a local repair shop, this time we took it to Tesla. This time, the following parts also needed to be replaced: REAR UPPER LINK SUSPENSION ASSEMBLY HALFSHAFT - REAR DRIVE UNIT - LH SUSPENSION - REAR UPPER - LH TOE LINK ASSEMBLY - REAR - LH INTEGRAL LINK - REAR - LH DROP LINK - SWAY BAR - REAR - LH SPRING and DAMPER ASSEMBLY - REAR - LH This is a unsafe car to drive - I understand that it's a low car and there are pot holes on NYC streets. But this car is still unreliable if it happens within 12 months that I cannot get to where I need to go because the car is undrivable.

When driving with autopilot engaged, the vehicle sometimes gives alerts even when there is no vehicle or obstacle in its path. Immediately once the driver takes control, the autopilot does not disengage but continue as usual. The autopilot suddenly brakes or slows down even when there is no obstacle on a freeway.

I brought the car in with working air, which included heating and a feature called Climate Keeper. I brought the car in with working Supercharging. I got the car back with broken Climate Keeper and soon after broken air, completely broken, and broken Supercharging. Also now the hood is bent.

Driving slowly, in reverse, in a smooth parking lot, the front right suspension made a big thudding noise and both steering and any braking made horrible metal and other screeching noises. This was at a very low speed. The suspension part, the forward link (lower control arm) had split open and no longer held the ball joint in place. This happened without any warning of any sort, and with no (I've owned the car for about 45,000 miles and 3.5 years) known abuse of the front suspension (no hard potholes, no curb, no rough or dirt roads, only smooth well-kept roads). If this failure had happened at highway speeds or even city street speeds, losing the ability to brake and steer properly could have been disastrous and is a safety issue. Part may be available after Tesla provides service - car is under a pre-owned certified warranty. From first inspection metal "bushing" on forelink appears to be completely cracked open.

The contact owns a 2015 Tesla Model S. The contact stated that while parking the vehicle, the passenger’s side rear door inadvertently opened. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 86,000.

Fatal Tesla Accident. Cause unknown. Vehicle suddenly left the highway resulting in fatal collision. Tesla model 2015 S D

The contact owns a 2015 Tesla Model-S. The contact stated that he was unable to open or close the driver's side door due to the door handle not operating as needed. There was no warning light illuminated. The driver's side door handle was replaced by a Tesla mobile Technician; however, the failure reoccurred on the rear passenger's side door handle. Additionally, the contact stated that the rear passenger's side door would consistently open while shifting into park and would also pop open inadvertently. The manufacturer was notified of the failure and informed the contact that he had to pay out-of-pocket for the repair. The vehicle was not repaired. The failure mileage was approximately 25,000.

Driving at highway speed, swerved slightly (in lane) to avoid road debris, front aft suspension snapped suddenly and separated from ball joint causing wheel to collapse in, disabling vehicle and causing temporary loss of control in rainy conditions. There was no warning, noises, looseness or other symptoms present prior to this event, vehicle had to be towed. Pictures were taken as well as a police report. I have the broken part in my possession.

I was driving my car around town and heard a slight knocking sound. It didn't seem to be a significant issue. Within a few hours, the knocking turned into a grinding sound. It seemed like the wheel was getting stuck in the wheel well. It didn't appear to be a significant issue, so I drove the car home. There were also no warning lights or indicators. As I drove home, the problem got worse and worse to the point where I was concerned about not being safe, but also didn't want to tow my car for a short distance. When I got home, I removed the tire and discovered that the fore beam on the right side had broken and was no longer connected to the wheel. Further research has shown that this is a known issue and there was a recall for the same issue in China. Tesla states that this happens due to driver abuse and bad roads. I can assure you that this isn't the issue in this case. When I brought it to the shop, Tesla insisted on replacing both sides, which indicates a concern for this to happen again. I have requested the broken part to be returned to me so I can inspect what happened.

The contact owns a 2015 Tesla Model S. The contact stated while driving approximately 15 MPH and slowing for a traffic light or signal, the vehicle infotainment system activated and then froze. The contact stated that the digital screen remained viewable however, the touch screen functionality was unresponsive to the touch. The contact stated that once the screen had frozen, he could not access the functions controlled by the touch screen. The contact stated that the failure required a full re-boot of the system. The contact stated that the re-boot time averaged eight to ten minutes. The contact had taken the vehicle to a local dealer, where it was diagnosed physically, and over the air, and determined that the infotainment center console needed to be replaced and the main computer processer needed to be upgraded. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 50,000.