2015 TESLA MODEL S Complaints

The rear trunk will not open. An actuator locked the trunk yet the system shows it to be open. The manual opening mechanism inside the rear trunk area does not override the actuator and the trunk will not open. A warning sound does operate - alerting the driver - yet there is no access to or from the trunk using any of the electronic systems (in-vehicle buttons, mobile app or exterior buttons or handles). The manufacturer is scheduled to repair the defect within 10 days.

With my 2015 Tesla Model S. The touchscreen component that controls rear backup camera, sound volume levels, air conditioning, mirror fold capabilities, basically all the car component settings that can be configured freezes mid drive or on car startup and the touch capabilities stop being responsive. This can also be a danger because it prevents turning sound down on radio/music in the event say EMS or ambulances are near. I have read limited other reports of this online for their MCU1 component. NHTSA forced them to do a recall on the daughterboard emmc memory issue and this feels similar. Tesla says they checked all my hardware components via remote diagnostics and the hardware checks out. The only "fix" right now is hard rebooting my car mid drive which can be scary as it causes center screen to blacken out and a 4-5 minute reboot cycle mid drive required. I plan to capture a video of this seeming software bug as well for my report to Tesla and could provide to NHTSA as well.

Like everyone else who owns an early Model S, we have had numerous issues with our door handles. A couple were replaced under warranty, but now the car is out of warranty. The design is OBVIOUSLY defective. Our best friends have the same car and they have had to replace all four of them. Our car just started opening two of the doors randomly. Not just unlocking, its actually opening the doors all the way. This is seriously concerning to me. Tesla wants $700 to fix the doors. It would seem to me that Tesla needs to recall these handles or at least fix them for free as issues arise for people. Its NOT okay to have doors that randomly pop open with children in the back seat. So dumb! Please help!

Instrument cluster is coming apart at edges and progressing into the actual display area. This will cause speedometer and other information to be distorted or unreadable. It appears as though the glue used to assemble the display is deteriorating and causing the issue. The dealer has explained that it is a common issue with these vehicles. The suggested repair would cost approximately $1500. This seems unreasonable for an obvious manufacturing defect affecting many vehicles. I have included pictures of my instrument panel as well as others with the same issue.

Driver side display is distorted due to glue leak at cconsole. This is a known issue for Tesla and they are directing customers to replace their entertainment console fully at $1,500. This issue causes distortion in sunlight conditions and the following cannot be viewed clearly: Miles avail, driver gauge (park, Reverse, Neutral, drive), mph, car status, car position and warnings.

Two issues to flag: 1) Door handles are defective. I have now had to replace all 4 door handles at $500+ each. There is clearly a design issue that should have been addressed and every part failing in the same way is unacceptable. 2) Phantom braking when 'Autopilot' engaged... rarely the car will brake hard at highway speeds for no apparent reason. I have noted this seems to occur on specific parts of road such as driving under an overpass with an uphill slope... this has been dangerous and required quick reactions to prevent the car from stopping on the highway.

The contact owns a 2015 Tesla Model S. The contact stated that the liquid crystal display was leaking from the instrument panel causing a glare while driving. The dealer was contacted and informed the contact that the instrument panel needed to be replaced at his expense. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 92,000.

Tesla Refused honey my warranty! My car stopped charging fully. Would only charge to 23%. Took it to Tesla, they said a row of battery not functioning correctly and since the battery is under warranty until 12/2/2023 I would not be charged. But, Left car with Tesla Service on 6/7/22 for warranty battery replacement as confirmed by Tesla same day with no charge to customer per warranty item. On 6/23/22, car is but Myra Vasquez and Tesla informed that I would have to pay 1432.10 to fix and retrieve my car after which I reminded them the original reason for the service is under warranty and I should not pay anything per Tesla Service on 6/7/22. Warranty expires 12/2/2023 so I am well within my rights. Under duress and to be able to retrieve my car I had to agree to the service or would have not way to go to work or take my children to school.

Sudden braking for no reason. On Autopilot on freeway. Sudden braking from 70 MPH to 15 MPH. Happens about 1 in 3 road trips. No car in front.

The contact owns a 2015 Tesla Model S. The contact stated that the backup camera functioned intermittently and on other occasions, the image would remain frozen on the screen. The contact also stated that the MCU Unit failed and went blank on several occasions. While driving on some occasions, the MCU Unit would reboot. In addition, the defroster and turn signal chimes failed to function. The failure had gotten progressively worse. The vehicle was taken to the dealer where the vehicle was serviced under NHTSA Campaign Number: 21V035000 (Back Over Prevention, Visibility, Exterior Lighting) however, the failure persisted. The service center offered the contact a special offer of $2,000 for an Entertainment System Upgrade (NVIDIA Tegra 3 to Intel Atom Processor). The contact declined and Tesla acknowledged that there was a known issue with NVIDIA Tegra 3 Processor in the MCU and that an upgrade to the NVIDIA Tegra 3 would resolve the known failure. The contact was concerned that the backup camera failure might result in a crash with another vehicle or pedestrian. The vehicle had been taken to the dealer on three separate occasions and on each occasion, the vehicle remained in their possession for approximately 2 weeks. The manufacturer was not notified of the failure. The failure mileage was 80,000.