2015 TESLA MODEL S Complaints

View complaints related to 2015 TESLA MODEL S. The complaints found here are submitted by actual consumers with first hand experience. There are more than 650 complaints submitted for the 2015 TESLA MODEL S. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2015 TESLA MODEL S
    - Oak lawn , IL

    Rear drive unit failure Failed while driving, letters turned red and car became unresponsive. Car later became responsive between 3-10 seconds. Has occurred 5 times in a week. Dealer claims moisture to drive unit is what caused it and repair was covered under warranty except the harness attached to it, dealer charged me $599 for the harness. If seals are failing and allowing moisture to happen, which then leads vehicles to be unresponsive while driving is a huge risk. Please look into this, there are others online with the same issue

    Source: NHTSA WEB SITE
  • 2015 TESLA MODEL S
    - Boxford, MA

    This appears to be a common problem as seen in the forums. But suddenly my steering locks at intervals when turning. Feels like the power steering went out and is very jerky. Requires a lot of force to turn the wheel. Sticks and then is loose. Apparently cause by a steering column or Lower U-joint when exposed to salt roads in northern snow climates. Also it appears Tesla has replaced this part with a covering preventing this from rusting and filling up with dirt and grime. My car does not have this feature. Hopefully the car does not lose steering completely or fail before my next appointment on June 9th. I called roadside assistance and they said to try a reset. That didn’t work.

    Source: NHTSA WEB SITE
  • 2015 TESLA MODEL S
    - Tempe, AZ

    The contact owns a 2015 Tesla Model S. The contact stated that upon starting the vehicle, the air bag warning illuminated. The vehicle was taken to a Tesla Service Center where it was diagnosed that the front passenger’s side knee air bag was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 102,057.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2015 TESLA MODEL S
    - San Jose, CA

    The contact owns a 2015 Tesla Model S. The contact stated that the camera behind the rearview mirror overheated after driving for approximately 6 hours. Additionally, the other cameras became inoperable. The auto pilot lost vision of the line and drove over the line. The contact stated that the auto connection disconnected. The contact stated that after the computer cooled down the system operated as designed. The vehicle was taken to the local dealer but the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 100,000. The consumer stated he resolved the issue. The problem was a faulty cable.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2015 TESLA MODEL S
    - Seattle, WA

    The contact owns a 2015 Tesla Model S. The contact stated that while attempting to start the vehicle, the vehicle took 5 – 10 minutes to be started. The contact stated that the doors and apps were inoperable. The contact stated that there were several error messages displayed. The contact was concerned about the vehicle stalling. The vehicle was taken to the local dealer but was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 73,000. The VIN was not available.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2015 TESLA MODEL S
    - Ann Arbor, MI

    The contact owns a 2015 Tesla Model S. The vehicle had previously been serviced under NHTSA Campaign Number: 21V035000 (Back Over Prevention, Visibility, Exterior Lightning) however, the failure occurred after the recall was repaired. The contact stated that while driving at an 60 mph, the center display screen went black and then rebooted, causing the defroster, the rearview camera display, and the navigational system to become inoperable. The auto pilot function and other unknown warning messages were displayed. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 56,000. When he reported the failure to Tesla, they believe a firmware update in the near future should fix this problem.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2015 TESLA MODEL S
    - brooksville, FL

    I am from Florida and was passing through Vegas. The time was about 9:41 pm. I was on my way from Las Vegas, NV and I charged the car to 90% and was on my way to the Kingman, AZ Supercharger (Traveling on U.S. 93). The car was at 32% at the bottom of the mountain (Approx +3400ft). The cars indicators showed arrival to Kingman supercharger @ 31%. However, while reaching near the Cerbat Foothills Recreation Area (Approx +4000ft - so approx gradual 600ft climb). The car started to alert me that I needed to pull over as there is no more power. The car still showed 30% power remaining and approx 23 miles. The destination was 2.7 miles (5 min) away. The car drove for about 20 - 50ft then lost the ability to accelerate. I put my hazards on and had to cut drivers off to get over to the right shoulder (No shoulder on left) before it stopped rolling uphill. There were also no street lights (very dark) and the cell signal was very weak. I was able to call Tesla roadside who saw remotely that the car had 38% remaining power. The battery immediately started dropping quickly while talking to him. The car refused to start/go into neutral when the tow company came. We had it taken back to Vegas where it took Tesla over a month to acquire a replacement battery. I slept in the car and was not provided a loaner for months. Even had to get a job there. While waiting for the repair I discovered the cooling system had issues. Tesla won't say it but I am sure the cooling system failure led to the battery not being cooled and dying. The louvers were all broken, and the compressor needed to be replaced. I mentioned to Tesla long before I did this trip that the AC was making noises and they ignored it multiple times. I even recorded the sounds it made and played it for them. I have a video and more info than I can fit in here. Even though there is proof of past issues I still am responsible for the cost of their mistakes. In more ways than 1. I spent the holidays and my birthday stuck here.

    Source: NHTSA WEB SITE
  • 2015 TESLA MODEL S
    - indianapolis, IN

    I was behind a car at a stop light when a SUV hit me very hard from behind, I hit the car in front of me. My face hit the steering wheel, 2 teeth came out whole, ripped from the gums, one tooth pushed up into my upper jaw. I got a laceration on my lower lip. i hit my forehead left side of my mouth and nose (very swollen, deviates to the right).

    Source: NHTSA WEB SITE
  • 2015 TESLA MODEL S
    - North Hollywood , CA

    When using auto pilot on the freeway my vehicle sometimes comes to a halting stop for no reason putting myself and passengers in great danger.

    Source: NHTSA WEB SITE
  • 2015 TESLA MODEL S
    - El Paso, TX

    On two or three occasions now my Model S will slow down for no apparent reason while autopilot is engaged. It's happened at speeds between 35 - 45 mph and highway speeds. Problem seems to have started after OTA updates. Car never had this problem before prior to the most recent OTA updates.

    Source: NHTSA WEB SITE