2018 TESLA MODEL S Complaints

View complaints related to 2018 TESLA MODEL S. The complaints found here are submitted by actual consumers with first hand experience. There are more than 170 complaints submitted for the 2018 TESLA MODEL S. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2018 TESLA MODEL S
    - BEVERLEY HILLS, CA

    HERE'S A 2018 IN THE JUNKYARD : HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/38405473?ROWNUMBER=9 BACK WHEEL HAS GONE ALL WHOMPY. AS USUAL. YOU KNOW WHAT TO DO. GET THESE LETHAL WEAPONS OFF THE ROADS. THANK YOU. KEEF

    Source: NHTSA WEB SITE
  • 2018 TESLA MODEL S
    - TAMPA, FL

    WHILE DRIVING ON THE EXPRESSWAY, CRUISE CONTROL WAS ENGAGED AT 65-70 MPH FOR 3-5 MINUTES, UNTIL SUDDENLY, THE CAR SLOWED DOWN ALL BY ITSELF TO AROUND 50MPH WITH VIBRATION AND JERKING. THE BRAKE WAS NOT DEPRESSED AT ALL. NO OTHER CARS WERE IN FRONT OF ME OR AROUND ME AT THE TIME OF INCIDENT

    Source: NHTSA WEB SITE
  • 2018 TESLA MODEL S
    - WILTON MANORS, FL

    THIS RELATES TO A TESLA WARRANTY ADJUSTMENT PROGRAM NOTICE ISSUED NOVEMBER 09, 2020. THERE IS A MALFUNCTIONING OF A MEMORY CHIP (EMBEDDED MULTIMEDIACARD WHICH CAUSES THE SCREEN TO FREEZE OR BLACKOUT OR GET FUZZY AND DOES NOT ALLOW YOU TO MAKE OR SAVE CHANGES TO THE VEHICLE CONTROL TOUCH SCREEN. MY CAR WAS RESET TO FACULTY DEFAULT ON NOVEMBER 23, 2020, WITHOUT CHANGING THE CHIP, AND THE NEXT DAY IT FAILED AGAIN. I HAVE SCHEDULED A SERVICE VISIT FOR DECEMBER 02 2020 WITH THE EXPECTATION THAT THE FAULTY CHIP WILL BE REPLACED. PREVIOUSLY MY SCREEN HAD A YELLOW BORDER THAT APPEARED FROM NOWHERE AND THE TESLA SERVICE TEAM USED SOME SORT OF UV LIGHT TO REMEDY THE SITUATION IN JUNE OF 2020. AT THAT TIME THEY TOLD ME IF THE YELLOW BORDER REAPPEARS THEN THE SCREEN WILL NEED TO BE CHANGED. AT THE JUNE 2020 SERVICE VISIT THEY APPARENTLY ALSO REPLACED, AT NO CHARGE, A COMPUTER COMPONENT. THE SCREEN FAILURE I AM REPORTING TODAY BEGAN SHORTLY AFTER THE JUNE 2020 COMPONENTS WERE CHANGED, APPROXIMATELY FIRST NOTICED AUGUST 1, 2020. MY ONGOING CONCERN IS THAT THIS PROBLEM NEEDS TO BE FULLY VETTED AND REPAIRED DURING THE WARRANTY PERIOD AS THESE COMPONENTS ARE QUITE EXPENSIVE. TESLA OWES ITS CUSTOMERS A DEFINITE FIX OF THE SCREEN AND THE ONBOARD COMPUTER PROBLEMS, AND AN ASSURANCE THAT THE CLOCK WILL RESTART ON ANY REPAIRS MADE UNDER WARRANTY (WHAT I AM PROPOSING IS THAT TESLA DOES A GOOD FAITH EXTENSION OF CERTAIN OF THE VEHICLE'S COMPONENTS SO THAT CUSTOMERS ARE COVERED FOR PROBLEMS NOT RELATED TO NORMAL WEAR AND TEAR FOR A REASONABLE PERIOD OF TIME). THANK YOU.

    Source: NHTSA WEB SITE
  • 2018 TESLA MODEL S
    - WILTON MANORS, FL

    1. SUSPENSION PROBLEM, ONGOING CONCERN. 2. EXCESSIVE TIRE WEAR OF UNKNOWN CAUSE. 3. DRIVER SCREEN FOR MANAGING VEHICLE CONTROLS IS FAULTY AND HOPEFULLY BEING FIXED VIA A WARRANTY ALERT DATED NOVEMBER 09, 2020. SEE ATTACHED DOCUMENT. MY CONCERN IS THAT TESLA IS NOT FORTHCOMING IN SOLVING THIS SUSPENSION PROBLEM. I WOULD ENCOURAGE YOUR AGENCY TO INVESTIGATE CLAIMS INTO MODEL S VEHICLES PRODUCED THROUGH 2018 AS WELL.

    Source: NHTSA WEB SITE
  • 2018 TESLA MODEL S
    - BEVERLEY HILLS, CA

    HERE IS A TESLA IN THE JUNKYARD HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/37354819?ROWNUMBER=22 THE BACK WHEEL AND SUSPENSION HAS FALLEN TO BITS. NO CRASH DAMAGE. JUST THE SUSPENSION PARTS CRACKED AND SNAPPED. DESPITE TESLAS CLAIM THAT ONLY A SMALL NUMBER OF TESLA MODEL YEAR CARS THAT WERE EXPORTED TO CHINA NEED TO BE RECALLED BECAUSE OF BAD ROADS AND DRIVERS IN CHINA THIS PROBLEM IS AFFECTING EVERY TESLA AROUND THE WORLD. TESLA DESIGN, MANUFACTURING AND QUALITY CONTROL IS FAECAL. NHTSA HAS RECEIVED HUNDREDS OF COMPLAINTS ABOUT THIS. WHEN WILL YOU STOP COVERING UP FOR ELON MUSK AND DEMAND A RECALL OF THESE DEADLY CARS? IT IS ABSURD FOR TESLA TO MERELY ISSUE OBSCURE TECHNICAL SERVICE BULLETINS AND TO CLAIM THAT SUSPENSION FAILURES DO NOT POSE A SAFETY RISK. RECALL THESE TIME-BOMBS IMMEDIATELY. THANK YOU. KEEF

    Source: NHTSA WEB SITE
  • 2018 TESLA MODEL S
    - BEVERLEY HILLS, CA

    HERE IS A TESLA IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/37354819?ROWNUMBER=42 IT IS NOT BADLY DAMAGED, JUST THAT THE BACK WHEEL AND SUSPENSION HAS FALLEN OFF. YOU CAN SEE PERFECTLY CLEARLY IN THE PHOTOGRAPHS THAT THIS IS A SELF-INFLICTED INJURY CAUSED BY SNAPPED SUSPENSION LINKS. USING EXTRUDED ALUMINIUM AND LOW QUALITY CAST PARTS IS A RECIPE FOR DISASTER. TESLA HAS A CULTURE OF COVER-UP. EMPLOYEES ARE INDOCTRINATED TO DEFEND THE MISSION. THEY ARE UNDER ILLEGAL ELECTRONIC SURVEILLANCE AND DO NOT DARE TO BLOW THE WHISTLE. LIVES ARE AT STAKE. PLEASE TAKE ACTION. THANK YOU. KEEF

    Source: NHTSA WEB SITE
  • 2018 TESLA MODEL S
    - IRVINE, CA

    MY VEHICLE ELECTRONCS FREEZE AND AM UNABLE TO USE THE INDICATORS THE VEHICLE WENT TO THE DEALER AND THEY SENT BACK SAYIN THE FUTURE SOFTWARE UPDATE WILL RESOLVE THIS ISSUE. I HAV ME VIDEO OF THE INCIDENT

    Source: NHTSA WEB SITE
  • 2018 TESLA MODEL S
    - BEVERLEY HILLS, CA

    HERE IS A TESLA IN THE JUNKYARD HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/36845198?ROWNUMBER=5 THE ONLY DAMAGE IS TO THE FRONT LH SIDE. THE STEEL BUMPER ATTACHMENT BAR IS UNDAMAGED WHICH SUGGESTS THAT THE DAMAGE WAS NOT THE RESULT OF A FRONTAL IMPACT. REGARDLESS OF THE CAUSE OF THE DAMAGE THE FACT IS THAT ONCE AGAIN THE CAST MONKEY-METAL STEERING KNUCKLE HAS FRACTURED IN HALF. THE CAR ALSO DOES APPEAR TO BE BOTTOMED OUT ON ITS AIR SUSPENSION. TESLAS DO NOT HAVE ANY LIMIT STOPS ON THE SUSPENSION. IT IS QUITE PROBABLE THAT THE MCU FAILURES THAT ARE UNDER NHTSA INVESTIGATION ARE CONTRIBUTING TO THE PROBLEM. HERE IS A THREAD IN WHICH ANOTHER OWNER REPORTS A FRACTURED STEERING KNUCKLE BUT THE ABSURDLY LOW SUSPENSION HEIGHT IS BLAMED ON A THIRD PARTY LOWERING KIT. (CAR WAS A RECENTLY PURCHASED CPO FROM TESLA) HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/FRONT-DRIVERS-STEERING-KNUCKLE-FRACTURED-WHILE-DRIVING-AT-55MPH-VIDEO.199103/ SNIP ** I HAVEN'T HEARD OF THIS BEFORE, AND IT DOESN'T SEEM COMMON. I'M ASSUMING A CASTING DEFECT CAUSED A CRACK THAT PROPAGATED INTO A COMPLETE FRACTURE. LUCKILY MY DASHCAM SHOWS THAT THIS WASN'T CAUSED BY HITTING ANYTHING, AS I'M SURE THAT'S THE LIKELY REASON SC WOULD GIVE FOR A CASTING TO FRACTURE LIKE THAT. 35K MI, 2016 P90D ** TESLA HAS REDESIGNED THIS KNUCKLE AT LEAST 3 TIMES. THE OLDER VERSIONS HAVE NOT BEEN RECALLED. EVEN THE NEW VERSIONS ARE STILL SNAPPING. YOU KNOW WHAT TO DO. SO PLEASE DO IT. REGARDS [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

    Source: NHTSA WEB SITE
  • 2018 TESLA MODEL S
    - PORTLAND, OR

    I DROPPED MY PERSONAL TESLA AT TESLA SERVICE TO GET AN MCU/CENTER SCREEN FAILURE REPAIRED. AS I LEFT THE LOT, THE SCREEN IN THE LOANER CAR REBOOTED ITSELF. APPARENTLY THAT IS THE PRECURSOR TO FAILURE. IT FEELS WEIRD KNOWING THIS CAR IS PROBABLY ABOUT TO FAIL THE WAY MINE DID.

    Source: NHTSA WEB SITE
  • 2018 TESLA MODEL S
    - PLEASANTON, CA

    THE TOUCH SCREEN HAS BECOME COMPLETELY UNRESPONSIVE/WENT DARK. I FIRST DISCOVERED THE PROBLEM WHILE THE CAR WAS PARKED IN THE GARAGE, INFREQUENTLY USED. THIS HAS BEEN THE CASE FOR THE LAST 4 WEEKS, ALSO RENDERING THE MOBILE APP UNRESPONSIVE/UNABLE TO CONNECT TO MY CAR. AS A RESULT, THE AC HAS BEEN STUCK ON, RUNNING CONTINUOUSLY FOR A MONTH SINCE THIS ISSUE STARTED. MY TESLA SERVICE APPT. HAS BEEN DELAYED TWICE DUE TO REPLACEMENT PARTS UNAVAILABLE. THIS NEW ARTICLE SEEMS TO DESCRIBE THE SAME PROBLEM MY CAR (AND OTHERS WITH THE SAME MODEL) IS/ARE EXPERIENCING: HTTPS://APPLE.NEWS/A3RF2D8AGQO6J-CETTN354G. *TR

    Source: NHTSA WEB SITE