2018 TESLA MODEL S Complaints

BACKUP LIGHTS ARE INADEQUATELY BRIGHT AT NIGHT, IN DARK SITUATIONS ALLOWING NO ABILITY TO MAKE OUT GROUND FEATURES WHEN BACKING UP. TESLA HAS UPDATED FIRMWARE AND REPLACED CAMERA WITH NO IMPROVEMENT. SAFETY DEFECT OF BEING UNABLE TO SEE BEHIND CAR WHEN BACKING UP AT NIGHT NOT FIXED, SEEMS TO BE A DESIGN PROBLEM WITH THE CAR.

PLEASE NOTE...I HAVE USED THE VIN OF ANOTHER RANDOM JUNKYARD TESLA SINCE I DO NOT KNOW THE VIN OF THE CAR WHICH IS THE SUBJECT OF THIS COMPLAINT. POSTED TODAY ON THE TMC. AN OWNER'S WHEEL HAS GONE WHOMPY AND IS SCRAPING ON THE INSIDE OF THE WHEEL ARCH AND MAKING ALARMING NOISES. TESLA SERVICE TELL HIM TO GO FLY A KITE. HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/LEFT-FRONT-CHAMBER-LINK.172715/ ZAFRA88, 34 MINUTES AGO LONG STORY SHORT MY FRONT DRIVER TIRE IS RUBBING ON THE INNER FENDER WALL WHEN TURNING RIGHT AND MAKES A LOUD NOISE. BROUGHT TO THE SC AND THEY SAID ALIGNMENT NEEDS TO BE DONE TO FIX THE ISSUE. WAS TOLD ALIGNMENT CAN'T BE DONE BECAUSE THE "CHAMBER LINK" WAS DAMAGED TO OUTSIDE IMPACT. FIRST WHAT IS THE CHAMBER LINK, POSSIBLY A TYPO AND MEANT CAMBER LINK? THAT IS NOT A CONTROL ARM IS IT? THEY TOLD ME THIS IS NOT COVERED BY WARRANTY BECAUSE OF THIS OUTSIDE IMPACT BUT HOW CAN THEY PROVE THERE WAS OUTSIDE INFLUENCE AND NOT A DEFECTIVE PART? ATTACHED IS THE WRITE UP ..... CONCERN - CLIENT STATES SQUEAKY METAL NOISE FROM RIGHT FRONT WHEEL......... PLEASE INVESTIGATE. ENRAGED CITIZEN ETC.

HERE IS ANOTHER MODEL X IN THE JUNKYARD. HTTPS://WWW.COPART.COM/LOT/53749689 THE FRONT WHEEL AND COMPLETE SUSPENSION HAS SIMPLY FALLEN OFF. THIS IS NOT THE RESULT OF CRASH DAMAGE. IT IS SELF INFLICTED INJURY CAUSED BY THE WHEEL WHOMPING AROUND AFTER THE FRAIL SUSPENSION FELL TO BITS. PLEASE TAKE ACTION BEFORE MORE PEOPLE GET KILLED BY THESE DEADLY DEFECTIVE JALOPIES. THANK YOU. UNHINGED CITIZEN.

ON AT LEAST 2 OCCASIONS, WHILE DRIVING THE CAR, THE ELECTRICAL SYSTEM STOPPED WORKING. ONE TIME, THE CAR JUST SHUT DOWN AT A STOP SIGN NEARBY MY OFFICE; THE SECOND TIME, WHILE DRIVING ON THE HIGHWAY, THE CAR CONTINUED TO RUN BUT ALL OF THE OTHER ELECTRONS: SPEEDOMETER, TURN SIGNALS, RADIO STOPPED WORKING. WHEN I PULLED OVER, THE ENTIRE CAR SHUT DOWN. BOTH INSTANCES REQUIRED A "HARD STOP" TO RE-START THE CAR. THE DEALER INFORMED ME THAT THIS CAN HAPPEN WHEN THE SOFTWARE HAS NOT BEEN RECENTLY UPDATED. HOWEVER, YOU NEED WI-FI TO UPDATE THE SOFTWARE AND IT IS NOT READILY AVAILABLE WHERE I RESIDE AND PARK MY CAR. I CONSIDER THIS SITUATION EXTREMELY DANGEROUS IN THAT THE CAR CAN SPONTANEOUSLY SHUT DOWN WHILE IN USE. I AM TAKING THE CAR INTO THE DEALER TODAY-PROBABLY SO THEY CAN UPGRADE THE SOFTWARE ON SITE. HOWEVER, THIS DOES NOT ADDRESS FUTURE POTENTIAL ISSUES WITH THE CAR. I DO NOT HAVE THE ABILITY TO ROUTINELY TAKE THE CAR INTO THE DEALERSHIP FOR UPGRADES. FURTHER, THERE IS NO MESSAGE FROM TESLA WHEN THE UPGRADES ARE AVAILABLE. PLEASE HELP. I REALLY HAVE NO DESIRE TO DIE WHEN THE CAR STOPS WORKING WHILE DRIVING IT!

THIS IS A COMPLAINT ABOUT TESLA BROKEN SUSPENSIONS. HERE IS THE LATEST EXAMPLE... [XXX] PLEASE NOTE THAT I HAVE USED THE VIN OF ANOTHER TESLA IN THE JUNKYARD WHICH "QUELLE SURPRISE" ALSO HAS A WHOMPY WHEEL. IT SEEMS STRANGE THAT TESLA WOULD PREFER TO DENY THAT THERE IS A WEAKNESS IN THE SUSPENSION COMPONENTS RATHER THAN ADMITTING IT AND FIXING THE PROBLEM. TO ANYONE THAT HAS BEEN FOLLOWING THE ANTICS OF ELON MUSK RECENTLY IT COMES AS NO SURPRISE. IT SEEMS UNLIKELY THAT THE OWNER WILL BE FILING A COMPLAINT SINCE HE HAS BEEN INFORMED THAT HE IS DRIVING THE SAFEST CAR IN THE WORLD! THESE TESLA SUSPENSION BREAKAGES HAVE BEEN HAPPENING OVER AND OVER FOR MANY YEARS. YOUR OWN DATABASE HAS HUNDREDS OF VALID REPORTS CONCERNING THIS. I STRONGLY RECOMMEND THAT YOU LAUNCH AN INVESTIGATION. THANK YOU. ENRAGED CITIZEN. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT

THIS A COMPLAINT ABOUT THE TESLA SUSPENSION FORELINKS WHICH ARE STILL SNAPPING OFF AND CAUSING DANGER TO THE PUBLIC. AT LEAST THREE NEW CASES OF FAILURE HAVE BEEN REPORTED WITHIN THE LAST FEW WEEKS. DESPITE FORUM POSTERS URGING THE OWNERS TO REPORT THEIR FAILURES TO NHTSA THE OWNERS HAVE NOT DONE SO. PRESSURE FROM TESLA SUPPORTERS TO "SUPPORT THE MISSION" AND FINANCIAL SELF-INTEREST MEAN THAT THESE FAILURES ARE BEING UNDER-REPORTED. HERE IS A DISCUSSION FORUM ABOUT THIS :HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/ANOTHER-FRONT-SUSPENSION-CONTROL-ARM-FAILURE.114967/PAGE-7#POST-4035913 **SNIP** I BELIEVE I'VE JOINED THE "CLUB", TOO. 2017 TESLA S 75D WITH <13,500 MILES IS IN THE SHOP NOW AFTER HAVING IT TOWED LAST NIGHT. THE SERVICE REP LET ME KNOW THAT WHILE THEY'RE NOT DONE INSPECTING IT - THEY'VE DETERMINED IT'S "FULLY COVERED UNDER WARRANTY". MY STORY IS SIMILAR TO MOST. ON WAY HOME FROM WORK YESTERDAY, MY CAR STARTED MAKING STRANGE NOISES AT LOW SPEEDS, UPHILL AND/OR AROUND THESE "ISLANDS" SEATTLE HAS AT CROSS STREETS IN NEIGHBORHOODS TO SLOW TRAFFIC. I GOT HOME, MADE AN ONLINE SERVICE CENTER APPT FOR NEXT WEEK. WENT OUT AGAIN AND THEN THE "CATASTROPHIC" FAILURE BEGAN. I HAD TO DRIVE A BIT (GUESSING A HALF MILE) BEFORE I COULD FIND A SAFE SPOT AND ONE BIG ENOUGH TO PULL OVER. TIRE IS GOUGED HORRIBLY. METAL SHOWING THROUGH WHEEL WELL, CAR APPEARED TO BE SITTING ON WHEEL, BUT HARD TO SEE CLEARLY. FOR ANYONE WHO THINKS THIS IS DUE TO "ROUGH" DRIVING - I POLITELY SUGGEST YOU STFU. I BABY MY CAR. ** PLEASE TAKE ACTION. NOTE: VIN OF RANDOM TESLA IN WRECKING YARD USED IN THIS REPORT

I DROVE TO WORK ON MAY 2, 2019, AND WAS TRYING TO PARK IN MY ALLOTTED PARKING STALL ON THE 3RD LEVEL OF MY OFFICE PARKING GARAGE. MY PARKING STALL WAS ALONG THE OUTER EDGE OF THE GARAGE AND THE ONLY BARRIER TO THE OUTSIDE WAS A SET OF THREE (ABOUT " DIAMETER) CABLES STRUNG BETWEEN OUTSIDE COLUMNS OF THE GARAGE, BESIDES A THIN PERFORATED CORRUGATED METAL SHEET OUTSIDE THE CABLES, ACTING AS A RAIN STOP. I WAS TRYING TO SLOWLY TURN RIGHT FROM THE PARKING AISLE TO PARK BETWEEN TWO PICKUP TRUCKS ON EITHER SIDE OF MY STALL. WHEN I HAD TURNED PARTWAY INTO MY STALL, MY TESLA SUDDENLY ACCELERATED INTO MY PARKING STALL AT HIGH SPEED, HIT THE OUTSIDE CABLES, REBOUNDED BACKWARDS AND STOPPED ABOUT 10 FEET FROM THE OUTSIDE CABLES. THE CABLES SAVED ME FROM PLUNGING 3 FLOORS DOWN FROM THE GARAGE. THERE WAS EXTENSIVE DAMAGE TO THE HOOD AND FRONT PORTIONS OF MY TESLA. THERE WAS ALSO SOME DAMAGE TO THE METAL CORRUGATED SHEETS OUTSIDE THE CABLES AND A SLIGHT DENT ON THE CORNER OF THE VEHICLE PARKED TO MY RIGHT. I HAVE BEEN PARKING IN MY OFFICE PARKING STALL FOR ABOUT THE PAST SIX MONTHS WITHOUT ANY ISSUE LIKE THIS. I WANT TO KNOW WHY MY CAR ACCELERATED LIKE THAT WITHOUT WARNING AND WHY THE COLLISION WARNING SYSTEM WAS NOT TRIGGERED BY THE OUTSIDE CORRUGATED METAL SHEET. ALSO, THERE WAS AN ISSUE WITH MY TESLA THE PREVIOUS EVENING. WHEN I TRIED TO START MY TESLA AFTER WORK, I GOT THE 'SYSTEMS ARE POWERING..' MESSAGE ON THE SCREEN AND MY CAR WOULD NOT START EVEN AFTER A LONG WAIT. THEN, I HAD TO GOOGLE TO FIND A WAY TO REBOOT THE CAR COMPUTER, BY PRESSING TWO BUTTONS ON THE STEERING WHEEL. ON THE DAY OF THE ACCIDENT, I USED THE INTERMITTENT RAIN SENSING WIPERS FOR THE FIRST TIME, AS THERE WAS A LIGHT RAIN. MY CAR IS STILL IN THE BODY SHOP WAITING FOR SOME BACK ORDERED PARTS. I HAVE ASKED TESLA TO DO A DIAGNOSTICS TO SEE IF THERE WERE ANY SOFTWARE BUGS IN THE SYSTEM.

THE CAR UNINTENDED ACCELERATED WHEN I PULLED INTO GARAGE AND WAIT FOR GARAGE DOOR OPEN. THE SUDDEN ACCELERATION IS TOTALLY OUT OF CONTROL, EVEN MY FOOT FIRMLY STEP ON THE BREAK PEDAL. THE ACCELERATED CAR WENT THROUGH THE GARAGE DOOR TOWARDS RIGHT, AND HIT AND LIFT THE OTHER PARKED SUV INSIDE THE GARAGE. THE SPEED AND FORCE PUSH THE SUV TOWARDS THE BACK OF GARAGE WALL, AND TOTALLY DAMAGED THE PART OF MY GARAGE.

HERE IS A TESLA MODEL S IN THE AUCTION SALE YARD HTTPS://WWW.COPART.COM/LOT/27340709 THE BACK LH SUSPENSION HAS SNAPPED OFF COMPLETELY. THIS DOES NOT APPEAR TO HAVE BEEN CAUSED BY IMPACT DAMAGE, IT HAS SIMPLY SNAPPED OFF. CLOSE UP PICTURE SHOWS THAT THE SUSPENSION LINKS AND LOWER ARM HAVE SNAPPED. THIS 2018 CAR IS STILL FITTED WITH THE OLD STYLE FRAGILE LINKS THAT ARE SUPPOSED TO HAVE BEEN REPLACED WITH STRONGER ONES AS NOTIFIED IN TSB : HTTPS://STATIC.NHTSA.GOV/ODI/TSBS/2019/MC-10153421-9999.PDF THERE SEEM TO BE MANY CARS ON THE ROAD THAT ARE STILL FITTED WITH THESE WEAK PARTS. ALSO THE CAST ALUMINIUM LOWER SUSPENSION ARM HAS SNAPPED. MANY SIMILAR FAILURES HAVE BEEN REPORTED. I INTEND TO INFORM THE MEDIA AND MOTORING ORGANISATIONS ABOUT THESE FAILURES AND THAT NHTSA IS FAILING TO TAKE ANY ACTION. I AM NOT AN OWNER. I AM A CONCERNED CITIZEN. A DUMMY USA ADDRESS HAS BEEN USED TO SATISFY YOUR WEBSITE DATA ENTRY REQUIREMENTS. MY CORRECT NAME AND CONTACT DETAILS ARE INCLUDED WITH THIS SUBMISSION. I HAVE BEEN INFORMED THAT IT IS PERFECTLY LEGITIMATE FORV A NON-OWNER AND A NON-USA RESIDENT TO FILE COMPLAINTS. THANK YOU KINDLY. DATE OF INCIDENT IS AN APPROXIMATION.

I ENTERED THE STATIONARY CAR AND TURNED IT ON. THE WINDSHIELD AND ALL INTERIOR GLASS IMMEDIATELY FOGGED MAKING VISIBILITY NEARLY ZERO. THE INSIDE OF THE WINDSHIELD BECAME EXTREMELY WET. WIPING THE MOISTURE ONLY RESULTED IN IMMEDIATE FOGGING OF THE WINDSHIELD. I SET THE FRONT AND REAR DEFROSTERS ON MAXIMUM AND ONLY A 8 INCH SEMI CIRCLE AT THE BOTTOM OF THE WINDSHIELD IN-FRONT OF THE DRIVER AND PASSENGER WOULD DEFOG. I RESET THE COMPUTER AND NOTHING CHANGED. AFTER 20 MINUTES I CALLED THE EMERGENCY SERVICE NUMBER FOR TESLA. THEY COULD NOT HELP ME BECAUSE I HAD ALREADY DONE EVERYTHING. THE THE TESLA PARKED NEXT TO ME HAD A SIMILAR EXPERIENCE ONLY RESETTING THE COMPUTER CORRECTED THE PROBLEM. I PREVIOUSLY OWNED THE SAME MODEL TESLA AND HAD THE SAME PROBLEM SEVERAL TIMES AND THE SERVICE DEPARTMENT LOCATED IN CINCINNATI COULD NOT FIND A PROBLEM OR SOLUTION.