2015 TESLA MODEL S Complaints

- The right front drivers side wheel wobbles when making a left turn into a parking space. - The right front drivers side wheel wobbles when making a left turn out of a drive way when turning into the street. - It reminds you of a basketball rolling around the rim before falling through the hoop, and then falling back in-place. -This is not an everyday occurence.

Tesla Model S door handles are futuristic in design yet they have a major propensity to break on all versions earlier than the v3.0 door handles. My 2015 Tesla Model S have v2.0 and my driver side door handle now fails to extend out to let me into a car. I imagine this is a safety concern if I was in an accident and unconscious and a battery fire were to erupt someone outside my vehicle would have no way to open the door to pull me out. Example from 2019 where a person died from this exact scenario: https://www.autonews.com/regulation-safety/teslas-futuristic-door-handles-blamed-death-fiery-wreck

In May 2019 Tesla pushed an OTA update on the car (including mine) with caused the car to reduce charging speed a lot. I normally go at the Green Acres Mall supercharger, in Queens NY near JFK airport and my car used to charge at 74kW (about 40 min of time from 50 miles range to 200 miles range). After the update the time more than doubled (about 1 hour and 30 min of time to add the same miles range). The update was in response to a Model S bursting into flames in Hong Kong, although there have been multiple seemingly spontaneous fires over the past several years. Tesla allegedly knew the cars' batteries were defective and decided that it would rather push an update that reduced range, performance and charging speed than replace batteries under warranty. My problem with this is that I need to know if my car is safe to operate. If there were a battery chemistry which was not safe and Tesla rather than change it decided to reduce the charge rate, is this solution acceptable for NHTSA? Also this solution is impacting significantly my schedule. When I bought the car, I considered using it for certain road trips assuming the downtime was reasonable, but after this update it basically made my car usable only for local trips. If you have to charge the car a couple of times over a 500 miles trip, one thing is to add a couple of 30 mins pit stops which is fine considering that most people need to use the restrooms, get something to eat or drink, but another thing is now having to wait a total of 3 hours.

I brought my vehicle in to get the eMMC fixed per the recall. I had to change my appointment twice because they did not have the parts in stock. When my vehicle began to experience symptoms of this defect, I called Tesla again and made an appointment for today. I brought my car in this morning. I just found out that they did NOT fix the defect and are charging me $105 for the “repair”.

12V battery coolant system failure results in vehicle becoming inoperative. Car must be towed to service center.

CONCERNING NHTSA RECALL 21V-035, FOR TESLA MODEL S EMMC MEMORY. I HAD MY MCU REPLACED IN APRIL, 2020 BY TESLA IN PEABODY, MASSACHUESTTS AT MY OWN EXPENSE, TO ADDRESS FAILING EMMC MEMORY AS COVERED BY RECALL 21V-035. UNDER THE TERMS OF THE RECALL, TESLA HAS PROMISED TO REIMBURSE OWNERS WHO HAD WORK DONE TO ADDRESS THIS ISSUE AND PAID OUT-OF-POCKET. I WAS ONE OF THESE OWNERS. TESLA IS STEADFASTLY REFUSING TO REIMBURSE MY CLAIM, DESPITE BEING THE ONLY OPTION OFFERED TO ADDRESS THE ISSUE WHICH SHOWED SYMPTOMS EXCLUSIVELY ASSOCIATED WITH FAILURE OF THE EMMC MEMORY. I WOULD LIKE NHTSA'S HELP WITH GETTING THE REFUND THAT TESLA OWES ME. THE INVOICE FOR THE WORK IS ATTACHED.

TOUCH SCREEN WILL BLANK, SHOW UNUSUAL CHARACTERS, NOT RESPOND, EXHIBIT PIXILLATION, STOP REAR VISION CAMERA FROM DISPLAYING, NOT PLAY RADIO OR MUSIC PROPERLY AND/OR INTERMITTANTLY, AND PRESENT NAVIGATION INFORMATION IMPROPERLY. MEDIA COMPUTER WAS REPLACED LAST YEAR, BUT NEW COMPUTER STILL HAS THOSE SAME AND OTHER PROBLEMS. HAPPENS WITH VEHICLE IN MOTION, CITY AND HIGHWAY, RANDOMLY. EVIDENCE INDICATES THIS MAY BE RELATED TO A MEMORY STORAGE HARDWARE CHIP INSIDE THE MEDIA COMPUTER, BEING OF TOO LITTLE TOTAL CAPACITY. OR RELATED TO INTERNET SIGNAL FROM MANUFACTURE BEING UNRELIABLE, WEEK, INTERMITTENT, OR DEFECTIVE.

AFTER HAVING MY BATTERY COOLANT HEATER REPLACED ON FEBRUARY 22, 2021 I NOTICED PROBLEMS WITH MY CAR STARTING UP SLOWLY. NOTE ERROR MESSAGES WERE NOTED ON MY VEHICLE HOWEVER. ON MARCH 10 WHILE DRIVING HOME FROM WORK ON A SMOOTH STRAIGHT FREEWAY THE ENTIRE ELECTRICAL SYSTEM IN MY CAR FAILED CAUSING PROPULSION TO GO OFF LINE AND THE BRAKE PEDAL TO LOCK UP AND BECOME NON-FUNCTIONAL UNTIL THE SYSTEM REBOOTED. FOR APPROXIMATELY 20 TO 30 SECONDS IT WAS IMPOSSIBLE TO DEPRESS THE BRAKE PEDAL. FORTUNATELY I WAS ON THE FREEWAY AND PRESSING THE BRAKE PEDAL WASN'T REQUIRED. I AM CONCERNED ABOUT THE SAFETY OF THIS VEHICLE NOW SINCE I HAD MISTAKENLY BELIEVED THAT THERE WAS REDUNDANCY IN THE SYSTEMS THAT WOULD PRESERVE BRAKE FUNCTION IN THE MIDST OF A POWER FAILURE. THERE IS NO MANUAL HAND BRAKE. I AM EXTREMELY CONCERNED THAT A SYSTEM FAILURE LIKE THIS COULD HAPPEN AGAIN AS I AM APPROACHING AN INTERSECTION, A SCHOOL ZONE OR GOING DOWN A STEEP DECLINE. I HAVE ATTACHED INVOICES FROM THE ORIGINAL SERVICE WITH THE BATTERY COOLANT HEATER THAT WAS REPLACED AS WELL AS THE SUBSEQUENT SERVICE AFTER THE INCIDENT WHERE THE TECHNICIANS IDENTIFIED THAT THE DRIVE UNIT WAS IMPROPERLY CONNECTED

2015 TESLA MODEL S. CONSUMER WRITES SEEKING REIMBURSEMENT FOR REPAIRS RELATED TO SAFETY RECALL. *LD *JS

PLEASE NOTE: THE VIN OF THE ACTUAL CAR THAT IS THE SUBJECT OF THIS COMPLAINT IS UNAVAILABLE THEREFORE I HAVE USED THE VIN OF ANOTHER TESLA OF THE SAME YEAR AND MODEL IN ORDER TO BE ABLE TO MAKE THIS SUBMISSION. THIS COMPLAINT IS ABOUT SUSPENSION FAILURES IN TESLAS. HERE IS A TESLA IN A SALVAGE AUCTION IN ENGLAND. HTTPS://WWW.COPART.CO.UK/LOT/37735131/CLEAN-TITLE-2015-TESL-MODEL-S-P8-WOLVERHAMPTON THE ONLY DAMAGE TO THE CAR IS THAT THE FRONT WHEEL AND SUSPENSION HAS BEEN WRENCHED OFF. NO AIR-BAGS HAVE DEPLOYED AND THERE IS NO IMPACT DAMAGE ANYWHERE ON THE BODYWORK. PHOTOGRAPHS ATTACHED WITH THIS SUBMISSION SHOW THE BROKEN SUSPENSION AND DETACHED WHEEL. I BELIEVE THAT THE CAUSE OF SO MANY TESLAS HAVING WRENCHED OFF WHEELS IS VERY SIMPLE. CIRCUMSTANCES CAN OCCUR IN WHICH FULL BRAKING IS APPLIED TO A WHEEL BUT THE MOTOR IS STILL AT FULL POWER. THE ELECTRONICS ARE NOT INFALLIBLE. GLITCHES CAN OCCUR. EVEN IF POWER TO THE MOTOR IS SHUT DOWN THERE IS STILL MASSIVE STORED ENERGY IN THE ROTOR OF THE HIGH RPM ELECTRIC MOTOR WHICH ACTS AS A MASSIVE FLYWHEEL. THE SUSPENSION LINKAGES ARE NOT STRONG ENOUGH TO WITHSTAND THE TORQUE WHICH IS THEN APPLIED. IT IS EVEN WORSE IF THE ABS OR TRACTION CONTROL PULSES THE BRAKES BECAUSE THIS THEN GIVES A HAMMER BLOW EFFECT. THIS FAILURE CAN AFFECT EITHER THE FRONT WHEELS OR THE REAR WHEELS. THERE HAVE BEEN MANY SIMILAR CASES OF TORN-OFF WHEELS. YOU CAN SEE EXAMPLES HERE HTTPS://WWW.FLICKR.COM/PHOTOS/136377865@N05/ALBUMS/72157719033036968 PLEASE TAKE ACTION. IT IS OBVIOUS THAT TESLA IS REFUSING TO REMEDY THE SITUATION. *TR