2012 TESLA MODEL S Complaints

As the car drains the battery pretty quickly, I have turned on energy saving mode. In this mode the car enters a deeper sleep, consuming less power. Sometimes in this mode when starting the vehicle, the turn signals will not work (this appears to happen when the car sits for a while and the miles left on the battery is under 120 or so). After a quick stop (2 minutes out of the car), the turn signals will start working, and the driver display will show the blinking turn signal when they work, but it will not display when they do not work. Another issue is that after entering the car and "turning it on", by pressing the break, sometimes the driver display (which shows speed and current drive mode, PRND indicator) will be blank, not showing any information, despite the ability to operate the car, etc.

The contact owns a 2012 Tesla Model S. The contact received notification of NHTSA Campaign Number: 21V035000 (Back Over Prevention, Visibility, Exterior Lighting). The contact stated that the center display screen failed to operate as needed. The dealer had been notified about the recall; however, the contact was informed that he did not qualify for the recall despite having received a letter for the recall. The manufacturer had not been notified of the issue. The contact stated that recently the center display screen started to operate as needed. The failure mileage was approximately 51,000. Parts distribution disconnect.

The contact owns a 2012 Tesla Model S. The contact stated while driving 20 MPH, the vehicle independently shifted to neutral. An unknown warning light was illuminated. The vehicle was taken to the dealer who informed the contact that they could not duplicate the failure. The contact stated that the failure recurred daily while driving whenever he depressed the brake pedal. The vehicle was taken back to the same dealer. The dealer informed the contact that the failure could not be duplicated. The manufacturer was notified of the failure but provided no assistance. The vehicle was not repaired. The approximate failure mileage was 125,000.

This is related to NHTSA recall 21V-035. Tesla replaced the 8Gb memory card with a 64Gb memory card (so I'm told) but the main car display screen still does not function most of the time. This results in; -unavailability of the rearview camera display -defrost/defog control settings unavailable for purposes of ensuring visibility -and exterior turn signal lighting may increase the risk of a crash I've had this to Tesla twice now but it has not been fixed.

The contact owns a 2012 Tesla Model S. The contact stated that while driving at various speeds, the vehicle made an abnormal grinding noise without warning. The contact had taken the vehicle to a service center where they replaced the drive unit under warranty. Recently, the contact had taken the vehicle to a service center for the recall repair for NHTSA Campaign Number: 21V035000 (Back Over Prevention, Visibility, Exterior Lighting). The day after the recall repair was performed, several unknown warning lights appeared on the EMMC while driving at various speeds. One of the messages that appeared on the EMMC was for the "loss of power voltage to the system, take the vehicle to a nearest service center". Due to the failure, the contact had the vehicle towed back to the service center where he was informed that his drive unit needed to be replaced again. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was 110,380.

I recently had my Tesla Model S serviced due to the touchscreen going blank (losing functionality of defrosting, temperature, sunroof, and a list of other issues). Driving with a fogged up window is dangerous. Thank you to the NHTSA for forcing Tesla to replace it free of charge. Unfortunately, it appears that Tesla is not replacing it with a new unit. Instead it is a refurbished unit. Just days after servicing I got in the car to drive and the following error comes up on the touchscreen: "Center display memory storage device is degraded. Without repair, center display may enter limited functionality mode and only display rear view camera. When in limited functionality mode, it may be required to press brake for 30 seconds or press key fob unlock to authorize drive. Please use the Tesla Mobile App to schedule service." I find this quite troublesome and felt it worthy to apprise the NHTSA that Tesla is clearly not abiding by its requests.

The contact owns a 2012 Tesla Model S. The contact stated while driving at various speeds, there was an abnormal humming sound detected coming from the drive unit. There was no warning light illuminated. The vehicle was taken to the local dealer and diagnosed that the drive unit needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and informed of the failure. The failure mileage was approximately 59,000.

Tesla has rejected my claim for repayment for the emmc repair that I paid for that was performed by their Toledo, OH Service Center prior to the recall. I've tried contacting them as outlined in their recall correspondence but haven't received an explanation as to why I don't qualify. The repair was performed on 8/28/2020 on repair order#3000s0001353764.

In December 2018 our 2012 Tesla Model S experienced a failure that was later identified as part of a recall. Tesla Service replaced the MCU at our expense - a bill that ran to more than $2400. When the recall was announced it was claimed that owners would be reimbursed for expenses related to the recall, but we have been unable to get Tesla to acknowledge the claim. Their automated site claims we have no covered repairs, and all attempts to contact Tesla support are rebuffed with form letters directing us to the same automated service.

I WAS DRIVING ON THE FREEWAY OVER THE HILL THE VEHICLE SHUT DOWN ON ME AND IT WAS 43% ON THE BATTERY AND IT KEEPS SHOWING THE YELLOW ON THE DASH SAYING THAT BATTERY IS OVERHEATING