2015 TESLA MODEL S Complaints

I BELIEVE A COMPLETE FAILURE OF THE EMBEDDED MULTIMEDIACARD. NO TOUCH SCREEN USE, NO CAMERA, NO AUDIBLE SOUNDS FOR TURN SIGNAL OR WARNINGS, NO CONTROL OVER LIGHTS OR DOOR LOCKS. EARLIER IN THE YEAR, I NOTICED NON RESPONSIVE REQUEST TO START UP THE CAR, UNDRIVABLE FOR 45 SECONDS, NOW IT IS UP TO A FEW MINUTES UPON ENTERING THE CAR, WHICH IS A SAFETY ISSUE. ESPECIALLY WHEN COMBINED WITH NOT BEING ABLE TO LOCK THE DOORS WITH THE LCD. I BELIEVE THIS IS THE SCREEN ISSUE THAT TESLA IS OFFERING REPAIRS NOW, BUT I HAVE TRIED TO MAKE AN APPOINTMENT, AND THE EARLIEST ONE IS TWO WEEKS OUT, WHICH I HAVE MADE.

THE MAIN LARGE CONTROL PANEL HAS BECOME UNRESPONSIVE WHILE THE CAR IS IN MOTION AT LEAST 4 TIMES IN THE LAST 2-3 WEEKS. ALL 4 TIMES THE CAR WAS IN MOTION, 3 TIMES ON A HIGHWAY. THE MAIN SCREEN TURNED OFF AND RESTARTED 3 TIMES AND 1 TIME THE CAR HAD TO BE PULLED TO THE SIDE AND RESTARTED BUT IT TOOK A WHILE TO DO THAT. THE CAR WAS DRIVABLE BUT OTHER FEATURES WERE STRUCK, LIKE SEAT WARMERS AND AIR CONDITIONING.

BACKING UP IN MY DRIVEWAY AT 2 MILE PER HOUR, RIGHT REAR SUSPENSION COLLAPSED. CAR TRANSPORTED BY FLATBED TO TESLA CLEVELAND. EXTENSIVE REPAIRS INCLUDING TO RIGHT FRONT SUSPENSION. I NOTE 42 OTHER COMPLAINTS OF SIMILAR TO NHTSA ON TESLA MODEL S 2015-7 YEAR MODELS.

MCU 1 FAILING ON CAR. CAR SCREENS TURN OFF RANDOMLY, STARTUP IS PROLONGED, LOSES DRIVER SAFETY FEATURES AND OVERALL SLOW/LAG MAKING IT HARD TO ACCESS MANDATORY US ROAD SAFETY FEATURES SUCH AS LIGHTS. TESLA REFUSES TO FIX.

TL* THE CONTACT OWNS A 2015 TESLA MODEL S. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 25 TO 30 MPH, THE VEHICLE DROVE OVER POTHOLE AND THE PASSENGER'S SIDE FRONT AND REAR TIRES SUSTAINED BLOWOUTS. ADDITIONALLY, THE PASSENGER'S SIDE FRONT RIM WAS FRACTURED, REAR SUSPENSION WAS FRACTURED, AND THE REAR BALL JOINT WAS ALSO FRACTURED. THE VEHICLE WAS TOWED TO TESLA (8105 BIG LAKE ROAD, CLARKSTON, MI, 48346, (248) 241-9321) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FRONT DRIVER'S AND FRONT PASSENGER'S SIDE FORE-LINK ASSEMBLY, THE PASSENGER'S SIDE UPPER REAR SUSPENSION LINK ASSEMBLY, AND PASSENGER'S SIDE REAR WHEEL LINER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 89,000.

FRONT END HAD PROBLEM, MADE NOISE FOR A WHILE, MADE APPT, THEN BY THE TIME APPT CAME, SOMETHING HAP AND RT FRONT TIRE/WHEEL MOVED BACK INTO WHEEL WELL. (BROKE OFF). HAD TO BE TOWED. DEALER WAS PRETTY ADAMANT TO BE SURE I DID NOT HIT OR RUN OVER SOMETHING, BUT WHEN HE FOUND OUT I DID NOT, THEN THEY WERE NICE ENOUGH TO COVER IT. THE TOW I HAD TO PAY, BECAUSE IT WAS OUT OF WARRANTY. OVER 50K MILES. LATER THEY CHANGED THE SUSPENSION SETUP ON MODELS. I FIGURED IT WAS TO FIX PROBLEM.

FRONT SUSPENSION FAILED AT 64,XXX MILES. LOUD RATTLING AT LOW SPEEDS AND OVER ANY BUMPS OR DRIVEWAYS. TESLA SAID IT WAS A WEAR AND TEAR ITEM BUT AT 64K MILES, SUSPENSION SHOULD NOT HAVE FAILED.

ON SATURDAY MAY 30, 2020, I WAS BACKING UP OUR 2015 TESLA MODEL S IN A PARKING AREA IN ANN ARBOR, MI, AT A VERY LOW SPEED, WHEN I HEARD A SUDDEN 'JOLTING' NOISE. AFTER DRIVING ABOUT A MILE FURTHER, WHEN TURNING TO PARK ELSEWHERE, THE RIGHT FRONT TIRE BEGAN RUBBING THE REAR SIDE OF ITS CAVITY (THE WHEEL LINER), AND BECAME UNSTABLE. WE HAD TO HAVE IT TOWED FROM THAT LOCATION 48 MILES, TO THE TESLA SERVICE CENTER IN CLARKSTON, MI (COVERED LARGELY BY OUR INSURANCE). TESLA DIAGNOSED THE PROBLEM AS A FAILED RIGHT FRONT FORE LINK ON MONDAY, JUNE 1ST, AND FIXED THE VEHICLE ON THE SAME DAY--(REPLACING BOTH LEFT AND RIGHT FRONT FORE LINKS). I WAS CHARGED $323.75 FOR LABOR, BUT DID NOT HAVE TO PAY FOR THE FORE LINK PARTS (2 X $205 = $410). FOR SOME UNKNOWN REASON, THE RIGHT FRONT WHEEL LINER WAS NOT REPLACED AS PART OF THIS REPAIR. I CALLED TESLA CLARKSTON ABOUT THIS WHEN I NOTICED IT AND SCHEDULED A ROAD SERVICE REPAIR FOR JUNE 15TH. I WAS CHARGED AN ADDITIONAL $167.00 (PARTS, LABOR, AND $4.50 TAX) FOR THAT SERVICE.

THE ISSUE IS RELATED TO MCU (MEDIA CONTROL UNIT). BACK IN JUNE 2020, MY VEHICLE HAS ISSUE WITH MCU. THE TECHNICIAN RECOMMENDED TO REPLACE THE UNIT AND TYSONS CORNER ,VA SERVICE CENTER PERFORMED THE SERVER TO REPLACE IT. ON 11/09/2020 TESLA ISSUED THE WARRANTY ADJUSTMENT PROGRAM ANNOUNCEMENT (HTTPS://WWW.TESLA.COM/SUPPORT/WARRANTY-ADJUSTMENT-PROGRAM) AND IT WAS STATED THAT IT ONLY APPLIES TO THE ORIGINAL OWNERS, BUT NOT SECOND (TRANSFERRED) OWNERS - WHICH IS UNFARE. WE BROUGHT IN FEB 2019 AND THE CURRENT MILLAGE IS AROUND 37K. PLEASE REVIEW THE REQUEST AND HELP TO GET THE REFUND FOR THE CHARGES INCURRED FOR REPAIRING THE MCU

I WAS TURNING INTO A PARKING LOT ON FRIDAY, OCT. 2, 2020, WHEN SUDDENLY I HEARD A GRINDING NOISE FROM THE FRONT RIGHT WHEEL. AFTER PARKING, I COULDN'T SEE ANYTHING WRONG. WHEN I LEFT, THE NOISE CONTINUED, AND ALTHOUGH THE CAR WAS DRIVEABLE (LESS THAN 25 MPH), THE GRINDING NOISE CONTINUED WHENEVER I TURNED THE WHEELS AT ALL. FORTUNATELY, I WAS ONLY ABOUT A MILE FROM THE LOCAL TESLA SERVICE CENTER SO I DROVE THE CAR DIRECTLY THERE. ALTHOUGH THE CAR DID TURN, IT WAS NOT TURNING AS SHARPLY AS IT SHOULD. BUT IT WAS ENOUGH TO GET ME THERE AND INTO THE PARKING LOT SAFELY. AT THAT POINT, THE RIGHT FRONT TIRE LOOKED LIKE IT WAS PUSHED BACK AGAINST THE REAR OF THE TIREWELL. WE LOOKED UNDER THE CAR AND SAW A DETACHED CONTROL ARM ON THE RIGHT SIDE. THEY FIXED THE PART AND RETURNED THE CAR TO ME THE FOLLOWING WEEK.