2015 TESLA MODEL S Complaints

TOUCH SCREEN MEMORY CHIP FAILING. SCREEN HAS GONE BLANK WHILE DRIVING AND NO LONGER WILL PROCESS THINGS THAT PREVIOUSLY WORKED - PERHAPS MEMORY CAPACITY IS IMPAIRED ? REAR VISIBILITY IS MARGINAL WHEN SCREEN CAN NOT DISPLAY REAR CAMERA. SCREEN FAILURE WHILE DRIVING WAS ON AN INTERSTATE HIGHWAY.

THERE ARE TWO ISSUES WITH THE CAR AND FOUND OTHER OWNERS HAVE SEEING THE SAME ISSUE 1. THE LARGE SCREEN GOES BLANK AND DARK AND IS UNUSABLE AND TAKES A WHILE TO START UP THE OTHER FUNCTIONS CAN'T BE USED 2) THE DOOR HANDLE STOPPED GOING IN AND OUT AND HAD TO BE REPLACED THIS IS A KNOWN ISSUE ON LINE WITH THE WIRING BEING FRAYED AND BROKEN AND THE COGS ALSO WEAR OUT THIS HAS BEEN REPORTED ON LINE WITH OTHER MODEL S OWNERS THE TECHNICIAN WHO CAME TO REPLACE THE OK'D ONE STATED THAT THIS IS AN UPGRADE AND NOT A REPLACEMENT WHICH I THINK SHOULD BE DONE FOR ALL 4 AND SHOULD BE A SAFETY RECALL SINCE THE DOORS ARE NOT OPENING FROM THE OUTSIDE AND WILL BE DIFFICULT TO OPEN THE DOOR IN CASE OF AN EMERGANCY.

BATTERY PACK: THE RATE AT WHICH THE BATTERY PACK CHARGES WAS UNILATERALLY REDUCED BY TESLA AND TESLA REFUSES TO CORRECT THIS DEFECT UNDER THEIR WARRANTY. TESLA PROVIDED NO NOTICE IN THE ORIGINAL OWNER'S MANUAL (PAGE ATTACHED) NOR EXCLUSION IN THE WARRANTY (ATTACHED) THAT THIS WAS A POTENTIAL OUTCOME AS THE CAR AGED. THE WARRANTY PROVIDES THE FOLLOWING STATEMENT ABOUT DEGRADATION: "THE BATTERY, LIKE ALL LITHIUM-ION BATTERIES, WILL EXPERIENCE GRADUAL ENERGY OR POWER LOSS WITH TIME AND USE. LOSS OF BATTERY ENERGY OR POWER OVER TIME OR DUE TO OR RESULTING FROM BATTERY USAGE, IS NOT COVERED UNDER THIS BATTERY AND DRIVE UNIT LIMITED WARRANTY." THIS STATEMENT MAKES NO REFERENCE TO AN EXCLUSION FOR A REDUCTION IN THE PEAK RATE AT WHICH THE BATTERY CHARGES, WHICH IS THE DEFECT THAT I HAVE IDENTIFIED AND TESLA HAS REFUSED TO ADMIT IS A PROBLEM. TESLA'S UNILATERAL DECISION TO REDUCE THE RATES AT WHICH THE BATTERY CHARGES, WITHOUT WARNING, HAS A SUBSTANTIAL NEGATIVE IMPACT ON THE UTILITY AND USABILITY OF THE MOTOR VEHICLE. THE EXTENDED CHARGING TIMES MAKE LONGER DISTANCE (INTER-CITY) TRAVEL IMPRACTICAL AND INCONSISTENT WITH THE MARKETING OF THE MODEL S. FURTHERMORE, NEWER VERSIONS OF THE OWNER'S MANUAL INCLUDE A CLEAR AND UNEQUIVOCAL REFERENCE TO THE TYPE OF PROBLEM THAT I HAVE IDENTIFIED. THIS IS A CLEAR INDICATION THAT TESLA IDENTIFIED A PROBLEM *AFTER* THEY SOLD ME A VEHICLE AND THAT THEY SHOULD HAVE WARNED ME ABOUT THE POTENTIAL CHANGE IN THE "PEAK CHARGING RATE" AT THE TIME OF SALE. GIVEN THE COMPANY'S FAILURE TO EXCLUDE A REDUCTION IN THE PEAK CHARGING RATE FROM THE WARRANTY AT THE TIME OF MY PURCHASE AND THE SUBSTANTIAL NEGATIVE IMPACT THAT THIS HAS ON THE UTILITY OF THE VEHICLE, TESLA SHOULD BE ORDERED TO REPLACE MY CAPPED BATTERY PACK WITH A NEW BATTERY PACK.

TWO DAYS BEFORE THE CHINA RECALL ON SUSPENSION FOR TESLA, I HAD A QUOTE TO FIX FRONT AFT LINK AND REAR UPPER LINK ON BOTH SIDES. IT:'S A 2000$ JOB IN PART BECAUSE OF EXTREMELY EXPENSIVE PARTS FROM TESLA. IT IS EXACTLY WHAT WAS RECALLED IN CHINA. THE GUY ALSO ADMITTED THAT FIRST VERSIONS OF THE LINKS LIKE MINE WERE NOT GOOD AND THAT THE SECOND VERSION WAS WAY MORE RESISTANT. ON MANY CARS, THIS WAS REPLACED UNDER WARRANTY IN THE FIRST FOUR YEARS BUT I HAVE LOW MILEAGE ON MY CAR WITH 47K MILES. I THOUGHT THAT IF CHINA FORCES TESLA TO ADMIT THE FAILURE, WE SHOULD HAVE THE EQUIVALENT HERE IN AMERICA.

TWO DAYS PRIOR DOOR HANDLES ON FRONT PASSENGER DOOR ,OPENING AND CLOSING BY ITSELF. NOT EVEN ALLOW ENTRY TO CAR. ON 11/8/2020 WHILE CAR IN DRIVE DOOR COMPLETELY OPENED. NOT HANDLE BUT DOOR COMPLETELY OPENED. I'M AFRAID OF SEVERE CONSEQUENCES. TESLA NOT ADMIT ANT ISSUE LIKE THIS . DOORS WERE RETROFIT FOR A FIX ABOUT A YEAR AGO . NOW THI IS LIFE AND DEATH OR SEVERE INJURY AND LOST OF LIFE . HELP ME , TESLA ONLY WANTS ME TO PAY AGAIN AND COVERUP AGAIN . MUST RECALL BEFORE LOST OF LIFE IS THE COST.VIDEO AVAILABLE

FRONT PASSENGER CONTROL ARM IS BROKEN, PUSHING THE TIRE INTO THE WHEEL WELL. I WAS REVERSING IN MY DRIVEWAY WHEN I FELT THE DRAG ON THE PASSENGER SIDE OF THE CAR. I GOT OUT AND LOOKED AROUND THE VEHICLE AND SAW A METAL PIECE SNAPPED. I COULD NOT MOVE THE CAR, AS THE TIRE WAS PUSHED INTO THE WHEEL WELL. CALLED FOR A TOW TRUCK. THIS VEHICLE WAS MANUFACTURED IN FREMONT, CA IN 08/2015, WITH THE OTHER VEHICLES SOLD TO CHINA, WHICH ARE NOW BEING RECALLED FOR THE SAME REASON.

THE TRUNK WOULD NOT OPEN. I CRAWLED IN THE BACK AND TRIED TO USE THE SAFETY RELEASE. THE HANDLE OF THE SAFETY RELEASE BROKE, BUT THE TRUNK WOULD NOT OPEN. HAD SOMEONE BEEN TRAPPED IN THE TRUNK, THEY WOULD HAVE HAVE BEEN ABLE TO ESCAPE.

LOCATION: CAR PARKED IN OWNER'S DRIVEWAY. CENTER SCREEN HAD BECOME NOTICEABLE SLOWER OVER A FEW WEEKS AND THE OWNER'S MANUAL WHICH IS NORMALLY SHOWN ON THE SCREEN WAS NOT AVAILABLE. I ATTEMPTED TO REBOOT THE SYSTEM BY HOLDING DOWN TWO BUTTONS ON THE STEERING WHEEL AND THE CENTER SCREEN WOULD NOT REBOOT. RATHER, THE CENTER SCREEN WENT AND STAYED TOTALLY BLACK. I CONTACTED TESLA PHONE SERVICE AND TESLA PHONE SERVICE CENTER COULD NOT CONTACT THE CAR. CENTER SCREEN REMAINED COMPLETELY BLACK. WHEN TRYING TO START TO DRIVE THE CAR, THE SCREEN IN FRONT OF STEERING WHEEL APPEARED TO BE TRYING TO COMMUNICATE WITH THE BLACK CENTER SCREEN. AFTER 5 MINUTES OF TRYING, THE SCREEN IN FRONT OF THE STEERING WHEEL WOULD ALLOW THE CAR TO BE DRIVEN. THE CAR WOULD BE DRIVABLE BUT WITHOUT TURN SIGNAL SOUNDS. CLIMATE CONTROL AND ANYTHING ELSE CONTROLLED BY THE CENTER SCREEN NOT ABLE TO BE ADJUSTED OR CHANGED AS CENTER SCREEN WAS COMPLETELY BLACK AND DEAD. CAR WOULD NOT ACCEPT A CHARGE OVERNIGHT FROM TESLA CHARGER INSTALLED IN MY HOUSE. CLIMATE CONTROL WAS ON CONTINUOUSLY OVERNIGHT, DEPLETING 10 MILES OFF THE BATTERY RANGE IN A SINGLE NIGHT (ABOUT 16 HOURS). THE NEXT DAY, AFTER AGAIN WAITING 5 MINUTES BETWEEN STARTING THE CAR AND BEING ABLE TO DRIVE THE CAR, I WAS ABLE TO BRING THE CAR TO A TESLA SERVICE CENTER WHERE THEY DIAGNOSED THE PROBLEM OF THE MEDIA CONTROL UNIT (CENTER SCREEN) AS NOT RECOVERABLE AND REPLACED IT FOR $2500. WITHOUT THIS REPLACEMENT, THE CAR WAS NOT DRIVABLE FOR ALL PRACTICAL PURPOSES. ONCE REPAIRED, THE CAR WAS AGAIN DRIVABLE. LUCKILY THIS ISSUE OCCURRED AT HOME AND IN A SAFE SPOT. IF THIS PROBLEM OCCURRED WHILE DRIVING, THE CAR COULD HAVE BEEN STRANDED ON THE SIDE OF THE ROAD.

TL* THE CONTACT OWNS A 2015 TESLA MODEL S. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE MASTER CONTROL UNIT WAS INOPERABLE. THE CONTACT STATED THAT THE BACK OVER PREVENTION CAMERA DISPLAY AND TURN SIGNALS WERE INOPERABLE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER TESLA ATLANTA LOCATED AT 3393 PEACHTREE RD NE, ATLANTA, GA 30326 WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

TL* THE CONTACT OWNS A 2015 TESLA MODEL S. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE MASTER CONTROL UNIT (MCU) DISPLAY MALFUNCTIONED CAUSING THE TURN SIGNALS AND BACK-UP CAMERA DISPLAY TO NOT BE OPERABLE. THE VEHICLE WAS TAKEN TO TESLA WESTMONT LOCATED AT 50 OGDEN AVE, WESTMONT, IL 60559, WHO DIAGNOSED THAT THE MASTER CONTROL UNIT WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE CONTACT INDICATED THAT THE MASTER CONTROL UNIT HAD BEEN REPLACED ON THREE SEPARATE OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.