2015 TESLA MODEL S Complaints

MCU WHICH CONTROLS THE MAJORITY OF THE AUTOMOBILE'S SAFETY AND SECURITY FUNCTIONS FAILED. I DID NOT FEEL THAT THE AUTOMOBILE WAS SAFE TO DRIVE UNTIL THE FAILED COMPONENT WAS FIXED SO IT SAT IN MY GARAGE FOR 6 WEEKS, AFTER WHICH TIME IT WAS REPAIRED.

PULLING MY CAR OUT OF MY DRIVEWAY, I ATTEMPTED TO REVERSE THE CAR INTO THE GARAGE TO CHARGE IT. AFTER PUTTING THE CAR IN REVERSE I HEARD A LOUD POP NOISE AND THE STEERING WHEEL REFUSED TO TURN. ATTEMPTING TO TURN THE WHEEL AT ALL RESULTED IN A GRINDING NOISE THAT MADE THE CAR UNDRIVEBLE. AFTER A TOW TRUCK WAS CALLED, WE NOTICED THAT THE ENTIRE FRONT DRIVER SIDE WHEEL WAS SHIFTED BACKWARD AND WAS RESTING ON THE REAR OF THE WHEEL WELL LINER. THE AIR SUSPENSION CONTROLS WOULD NOT ALLOW ME TO MOVE THE HEIGHT OF THE VEHICLE AND INSTEAD WERE LOCKED AT "VERY HIGH".

ON SEPTEMBER 25, 2020 AS I WAS BACKING INTO MY GARAGE I HAD THE WHEEL TURNED TO THE LEFT AND THERE WAS SUDDENLY A LOUD NOISE AND THE RIGHT FRONT WHEEL APPEARED TO HAVE DISCONNECTED FROM THE AXLE.

INFOTAINMENT SYSTEM HAS STOPPED WORKING, ALONG WITH IMPORTANT SAFETY FEATURES LIKE LIGHTING, BLINKERS, CRUISE CONTROL, CLIMATE.

HI, I HAVE SEVERALS ISSUE WITH THE CAR WHICH ARE KNOWN ISSUES FOR THE MANUFACTURER AND FOR WHICH SERVICE CENTER SAYS "YES IT'S AN KNOWN PROBLEM ON ALL THESE 2015 MODEL S CAR" BUT YOU HAVE TO PAY TO GET IT REPAIRED BECAUSE THE CAR IS OVER 4 YEARS OLD AND MORE THAN 100 000KM, SO NOT UNDER WARRANTY ANYMORE. THESES ISSUES ARE : * TWO DOORS HANDLES 1042845-00-B (ONE I PAID FOR BEING REPAIRED 60.83) ONE ACTUALLY BROKEN SO RIGHT FRONT DOOR CAN'T BE OPENED FROM OUTSIDE. NEARLY ALL CUSTOMERS FROM MODEL S FROM 2012 TO 2015 HAVE THIS PROBLEM FOR DOORS. IN MY CASE TWO TIMES WERE WHEN CHILDS CLOSED THE DOOR FROM OUTSIDE A BIT STRONGER, SO IT CAN HAPPEN ANYTIME YOU CLOSE A MODEL S DOOR FTOM THIS GENERATION. THE PART 1042845-00-A HAS BEEN VERSIONED 1042845-00-B (THE "A" IS LESS RESISTANT). * TWO WINDOWS CAN'T EASILY BE CLOSES (THE TWO ON RIGHT SIDE) EVEN MORE WHEN TEMPRATURE IS MORE THA 20C, ANTI-PINCH SYSTEM DON'T WORK WELL SO THE WINDOW REOPPEN. SO SOMETIMES YOU LET THE CAR WITH WINDOWS OPENED WITH RAIN RISK IF YOU DON'T CHECK IT. IN THIS SECOND CASE, SERVICE CENTER SAYS THIS IS ALSO A KNOWN PROBLEM AND SAY THEY CAN CHANGE WHOLE PART WITH PAYMENT ! * MORE IMPORTANT IS COMPUTER ISSUE WITH EMMC FAILURE WHERE 8GB NAND MEMORY IS GETTING BY THE TIME WITH READ/WRITE ERROR BECAUSE OF USE CYCLES, MAKING SO MANY ISSUES ON COMPUTER : SCREEN HANGS (NNED REBOOT), AUTOPILOT ISSUE, ENTERTAINEMENT MEDIA LOADING OR USE ISSUE, MAPS FOT GPS SLOW OR LOCKED, LONG TIME BEFORE STARTING CAR (MORE THAN 2 MINUTES SOMETIMES) UNTIL THE TIME MEMORY IS DEFINITLY DEAS SO THE CAR REMAINS UNUSABLE. IN THIS CASE AGAIN, THIS IS AN PROBLEM FROM ORIGIN AND SHOULD BE REPLACED FOR FREE EVEN AFTER THE 4 YEARS WARRANTY BECAUSE PROBLEM COMES WITH TIME. TESLA ASKED 2500 FOR WHOLE REPLACEMENT WITH COMPUTER, SCREENS, 4G CHIP... WHEREAS THEY DON'T BUILT IT CORRECTLY ! * WHEEL BROKEN NO AIRBAG, HORN, COMMANDS...

HEAD AND TAIL LIGHTS TURNED OFF WHILE DRIVING ON HIGHWAY AND WOULD NOT TURN BACK ON. NEITHER HIGH NOR LOW BEAMS WOULD ENGAGE! A DRIVER BEHIND ME SAW WHAT HAPPENED AND TURNED ON HIS HIGH BEAMS TO GUIDE ME APPROX 1 MILE TO A SAFE STOPPING PLACE. ONCE STOPPED, I EXPERIMENTED: HAZARD LIGHTS WOULD TURN ON. NO OTHER LIGHTS TURNED ON. I REBOOTED BOTH THE "MCU" (CENTRAL 15" SCREEN) AND "IC" (INSTRUMENT CLUSTER) PER EARLIER INSTRUCTIONS FROM TESLA IN CASE OF AUTOMATION FAILURE IN THE CAR. THE MCU TOOK AN EXTREMELY LONG TIME TO RESTART AND DISPLAYED SCREEN CORRUPTION, PROBLEMS WHICH IN THE PAST HAD LED TESLA TO REPLACE THAT COMPONENT OF THIS VEHICLE UNDER WARRANTY. WHEN THE MCU DID START UP, THE INSTRUMENT CLUSTER DISPLAYED "DRIVER ASSISTANCE FEATURES DISABLED". I ATTEMPTED TO USE TESLA'S VOICE-ACTIVATED "REPORT" FUNCTION TO GET HELP FROM TESLA, BUT THIS RESULTED IN A MESSAGE STATING THAT "THE MICROPHONE IS BEING CALIBRATED". THIS ENTIRE TIME, THE HEAD AND TAIL LIGHTS REMAINED OFF AND WOULD NOT TURN ON. FINALLY I USED THE MCU TO ACCESS THE LIGHTING SETTINGS OF THE CAR. I OBSERVED THAT THE "EXTERIOR LIGHTS" SETTING DISPLAYED "AUTO". HOWEVER, IT WAS 6:40PM AND ALMOST COMPLETELY DARK AND THE LIGHTS HAD BEEN ON PREVIOUS TO SUDDENLY TURNING OFF. ALSO, WITH THE "AUTO" SETTING, THE HIGH BEAMS SHOULD STILL ENGAGE WHEN PULLING THE LEFT STALK - BUT THIS DID NOT WORK. I NEXT USED THIS SAME SCREEN TO TURN ON THE FRONT FOG LIGHTS. THIS WORKED! I THEN TURNED OFF THE FOG LIGHTS, CHANGED THE "EXTERIOR LIGHTS" SETTING TO OFF THEN BACK TO "AUTO" AND ALL EXTERIOR LIGHTS (HEAD AND TAIL) FINALLY CAME BACK ON! IT IS MY OPINION, BASED ON OVER 20 YEARS IN EMBEDDED SOFTWARE DEVELOPMENT, THAT THE MCU'S "EXTERIOR LIGHTS" SETTING HAD BECOME CORRUPTED AND FORCED ALL VEHICLE LIGHTS OFF WHILE I DROVE IN DARKNESS AT 45MPH. I COULD HAVE DIED. MAKE TESLA FIX THIS BEFORE SOMEONE DIES!

TL* THE CONTACT OWNS A 2015 TESLA MODEL S. THE CONTACT STATED THAT THE BACK OVER PREVENTION CAMERA FAILED TO ILLUMINATE PROPERLY. AN ERROR MESSAGE WAS DISPLAYED AND INDICATED THAT THE CENTER DISPLAY WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO TESLA (1901 DEL MONTE BLVD, SEASIDE, CA 93955, (831) 264-6896) WHERE IT WAS DIAGNOSED AND DETERMINED THAT THE MEDIA CONTROL UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.

TOUCHSCREEN FAILED. TESLA HAS ORDERED A REPLACE PART. I AM NOT USING TESLA UNTIL REPAIRED. FROM DOWN DATE TO REPAIR TIME-ABOUT ONE MONTH0

MY CENTER SCREEN THAT CONTROLS THE VEHICLE FUNCTIONS SUCH AS AIR CONDITIONING, ALL VEHICLE SETTINGS, MAP, CRUISE CONTROL, VEHICLE COLLISION SENSORS, LDER, ETC ARE NOT FUNCTIONING BECAUSE THE MCU UNIT FAILED. THE EMMC CHIP INSIDE MCU FAILED WHEN THE VEHICLE WAS DOWNLOADING A UPDATE SENT FROM TESLA OVER THE AIR. THE CAR DOESNT WANT TO TURN ON HALF THE TIME AND VEHICLE DRIVEABILITY AND FUNCTIONS ARE VERY LIMITED. TESLA HASNT RESPONDED TO MY COMPLAINTS AND MY ISSUE. THE CAR WAS IN MY DRIVEWAY AND DOWNLOADING WHEN THE SCREEN QENT BLACK AND NEVWR TURNED BACK ON. I TOOK IT TO A TESLA 3RD PARTY SHOP AND THEY ADVISED ME TO KEEP CALLING TESLA TO NOTIFY THEM OF FAULTY MCU AND EMMC UNIT. THE DANGER IS THAT THE VEHICLE COLLISION AND SAFETY FEATURES ARE DISABLED AND ITS DNGEROUS DRIVING ON ROADS.

THE COMPUTER (MCU 1 UNIT) FAILED 8 TIMES AND 4 TIMES TAKEN TO THE TESLA SERVICE CENTER LAKE DESTINY DRIVE IN ORLANDO. TESLA NOT REPAIRED PROBLEM. NO NAVIGATION OR SELF DRIVE. THIS PROBLEM OCCURS AT ALL TIMES. (STANDING STILL OR MOVING.)