2015 TESLA MODEL S Complaints

AT 30,500 MILES A SERIES OF FAILURES OCCURRED WHILE I WAS DRIVING TO SAN DIEGO ON THE FREEWAY. THE CENTER ENTERTAINMENT SCREEN FLICKER AND THEN TURN OFF ENTIRELY. I WAS ON AUTOPILOT MODE AT THE TIME AND IT TURNED OFF WITHOUT WARNING. FORTUNATELY, I HAD MY HANDS ON THE WHEEL AND WAS PREPARED TO TAKE OVER DRIVING WHEN THE SYSTEM FAILED. AT THE SAME TIME, WHEN THE CENTER DISPLAY TURNED OFF, I LOST FUNCTIONALITY OF ALL CONTROLS OF THE CAR THAT REQUIRED ACCESS TO THIS DISPLAY (VENTILATION, SUSPENSION, SOUND SYSTEM, REAR VIEW CAMERA, SUSPENSION SETTINGS, AUTOPILOT...). AT THE SAME TIME, MULTIPLE FAILURE MESSAGES APPEARED ON MY MAIN INSTRUMENT CLUSTER REGARDING INABILITY TO CHARGE, AND SYSTEM FAILURES. THIS WAS ALL PRECEDED BY LONGER AND LONGER TIMES FOR THE CAR TO BOOT UP AND BE ABLE TO BE DRIVEN. AT THE END, THE CAR WOULDN'T BOOT UP AND WAS DISABLED. I WAS FORCED TO HAVE IT TOWED TO A MY MECHANIC WHERE IT WAS DIAGNOSED AS A FAULTY MCU COMPUTER, WHICH I PAID TO HAVE IT REPLACED.

MY MCU HAS CRASHED SEVERAL TIMES OVER THE LAST 8 WEEKS. FIRST TIME WAS WHEN THE MOBILE SERVICE WAS COMING OUT TO CODE A REPLACEMENT KEY. THE SOFTWARE THEY SENT APPEARED TO CRASH THE MCU THE FIRST TIME. IT WOULD WORK FOR A WEEK AT A TIME, THEN SEVERAL DAYS NOW IT'S PERMANENTLY OFF. NO HVAC CONTROL, TURN SIGNALS, AND CHARGING IS LIMITED TO 8AMPS ON MY 30 AMP LEVEL 2 CHARGER AND SUPERCHARGING IS DISABLED. CAR IS ABLE TO DRIVE, BUT NOT FAR DUE TO THE PAINFULLY SLOW CHARGE. APP WILL NOT SYNC WITH CAR AND I CAN'T SEE MY SCHEDULED SERVICE APPT. WE PURCHASED THE CAR USED (3RD PARTY) AND WE DID NOT HAVE ISSUES FOR ALMOST 2 MONTHS UNTIL WE CODED THE NEW KEY, AND DID A SOFTWARE UPDATE OR TWO. THERE ARE 80 PAGES OF COMPLAINTS AND THIS IS WELL DOCUMENTED ON TESLA'S OWN FORUM, TIME FOR A SAFETY RECALL AT TESLA'S EXPENSE, $2500 TO REPLACE A KNOWN ISSUE SEEMS RIDICULOUS TO PUT ON A CONSUMER. ELON, TIME TO STEP TO THE PLATE BUD OR THIS IS THE LAST TESLA I WILL EVER OWN.

MCU SHUTS DOWN WHILE GOING DOWN THE ROAD. YOU LOSE DEFROST AND OTHER MAJOR FACTORS THAT EFFECT SAFETY. CANNOT NAME A PARTICULAR DAY BUT TESLA HAS THIS INFORMATION. I TEXT THE TECH ON 09/03/2020 HE TOLD ME IT IS A COMMON PROBLEM. IF IT HAPPENS IN WINTER, I WILL WRECK IF I CANNOT SEE.

MCU UNIT WONT TURN ON. THIS UNIT CONTROLS HVAC / SAFETY FEATURES SUCH AS CHILD LOCKS / SUNROOF / AND MOST IMPORTANTLY TURN SIGNALS. THE CAR TURNS ON BUT THE SCREEN STAYS OFF. I THINK THIS HAS TO DO WITH ITS MEMORY, I HAD A SMILIAR ISSUE ABOUT 2 MONTHS AGO WHERE AN UPDATE CAUSED THE CAR TO REBOOT REPEATEDLY UNTIL SOMEONE AT TESLA INSTALLED A REMOTE UPDATE AND REBOOTED THE CAR.

THE MEDIA CONTROL UNIT WENT DARK ON 9/4/2020. VEHICLE WAS STATIONARY. THE VEHICLE WAS PURCHASED NEW AND TOOK DELIVERY 12/24/2015. VEHICLE HAS 54473 MILES CURRENTLY. THERE SHOULD BE A RECALL. HTTPS://WWW.GOOGLE.COM/AMP/S/WWW.AUTOWEEK.COM/NEWS/TECHNOLOGY/AMP32998329/NHTSA-INVESTIGATING-TESLA-MODEL-S-TOUCHSCREEN-MEDIA-CONTROL-UNIT/

HAVE AN ISSUE WITH THE CENTRAL TOUCH SCREEN PANEL GOING BLANK. THE EMBEDDED MULTI-MEDIA-CARD MEMORY (EMMC) IN THE MCU INS LIKELY THE ISSUE. THIS IS CAUSING THE CENTRAL TOUCH SCREEN PANEL (THAT CONTROLS AIR BAGS, NAVIGATION, MUSIC, HEATING ETC..). THIS SCREEN HAS BEEN CAUSING A PROBLEM FOR MANY MONTHS. WE GOT A 'TEMPORARY FIX' BY A RESET THAT COST 100S OF DOLLARS - BUT IT WENT BLANK AGAIN. THIS IS A DESIGN FLAW THAT HAS NOTHING TO DO WITH HOW WE DRIVE THE CAR - IT HAS GOT FIXED IN THE 2018 AND LATER MODEL S MODELS - BUT IT LOOKS LIKE IT IS A SYSTEMATIC ISSUE IN MANY CARS PRIOR TO THAT.

RE INVESTIGATION PE 20-010, MCU HAS FAILED AND LOSS OF REAR VIEW CAMERA DISPLAY IS A RESULT. REACHED OUT TO TESLA APPROXIMATELY ONE MONTH AGO AS THE MCU WAS BEGINNING TO FAIL. KNEW IT WOULD TAKE APPROXIMATELY ONE MONTH TO GET AN APPOINTMENT/PARTS. TESLA REFUSED (VIA EMAIL) TO REPLACE UNDER WARRANTY UNTIL MCU WAS IN COMPLETE FAILURE. UNIT COMPLETELY FAILED ON 9/8/2020. MADE APPOINTMENT FOR REPLACEMENT; FIRST AVAILABLE APPOINTMENT WAS 9/30/2020.

CENTER 11 INCH SCREEN GOING FUZZY, CONSTANTLY NEEDS TO REBOOT COMPUTER TO GET NORMAL SCREEN...OCCURRING 2-3 TIMES A DAY, CAN OCCUR STATIONARY OR IN MOTION

CENTER SCREEN (MCU) WENT OUT , LOSE ALL SAFETY FEATURES BECAUSE THE SCREEN IS ALL BLACK

MEC FAILURE ON CENTRAL PANEL....CONSOLE IS ALL BLACK AND MINIMAL FUNCTION ON DRIVE DISPLAY...NO AC/HEAT.... CAUSE NO HORN NO DISPLAY NO CAMERA NO AUDIO.NO AC NO TURN SIGNALS. WHILE DRIVING NO CONTROLS ACCESS TO THE CAR..NO CENTER DISPLAY NO AIRBAG AND AIRBAG ERROR...NO APP ACCESS EITHER AND CAR COULD NOT REBOOT EITHER...AND STRANGE CHARGING SOUND IN FRONT BATTERY