2015 TESLA MODEL S Complaints

THE MEDIA CONTROL UNIT ON THE CAR FAILED AND NEEDS TO BE REPLACED. IN ADDITION TO ALL CONTROLS OPERATED BY THE TOUCH SCREEN, INCLUDING THE BACK-UP CAMERA, THE CAR'S BLINKERS DO NOT WORK.

THE DRIVER'S DISPLAY PANEL WHICH DISPLAY THE SPEED AND OTHER IMPORTANT INFORMATION ABOUT THE STATE OF THE VEHICLE IS BUBBLING AND MAKING IT DIFFICULT TO READ THE CURRENT SPEED. THIS IS A COMMON PROBLEM WITH THIS MODEL ACCORDING TO THE OWNERS FORUM. EVEN THOUGH THIS IS A COMMON SAFETY PROBLEM, TELSA HAS NOT ISSUED A RECALL FOR THIS PROBLEM.

MONITOR FAILURE. WITH LOST OF NAVIGATION, AIR CONDITIONING ETC.WHILE STATIONARY. HAPPENED 2018. REPLACED MONITOR AND I WAS CHARGED 2000 DOLLARS.

WHILE BACKING OUT OF THE GARAGE ON A LEVEL SURFACE WE HEARD A LOUD POP. UNSURE WHAT THE NOISE WAS I DID A WALK AROUND THE CAR BUT DID NOT SEE ANYTHING UNUSUAL. WE DROVE THE CAR TO THE MOUNTAINS AT SPEEDS UP TO 55MPH. AS WE STARTED TO DRIVE HOME WE HEARD MORE SOUNDS LIKE SOMETHING WAS LOOSE IN THE SUSPENSION. WE CALLED TESLA EMERGENCY ROAD SERVICE AND ASKED IF THERE WAS A HISTORY WITH SUSPENSION ISSUES. WE ALSO ASKED IF IT WAS SAFE TO DRIVE HOME. THE TECH SAID THERE WAS NO SERVICE BULLETIN ON THE SUSPENSION. HE WAS UNSURE IF IT WAS SAFE TO DRIVE. WE DID DRIVE THE VEHICLE SOME DISTANCE OUT OF THE MOUNTAINS WITHOUT INCIDENT. WE STOPPED TO VISIT A RESTAURANT AND WE HEARD FURTHER SOUNDS FROM THE SUSPENSION ON THE DRIVER'S SIDE OF THE VEHICLE. INSPECTION SHOWED THAT THE LEFT FRONT DRIVERS WHEEL HAD MOVED BACK OUT OF CENTER IN THE WHEEL WELL AND HAD RUBBED THE WHEEL WELL LINER. FROM THIS POINT THE VEHICLE WAS TOWED TO THE TESLA SERVICE CENTER. WE LATER LEARNED FROM AN INTERNET SEARCH THAT EVEN AT LOW SPEEDS WITHOUT ANY SHOCK TO THE SUSPENSION, TESLA MODEL S CONTROL ARM/FORE LINK ASSEMBLIES FAILED IN 2015 VEHICLES. THIS IS A DANGEROUS SITUATION AND COULD BE CATASTROPHIC IF THE FAILURE OCCURRED AT HIGH SPEED. WE SHOULD HAVE BEEN INFORMED THAT THERE WAS A HISTORY OF FAILURES AND IT WAS NOT SAFE TO DRIVE. WE FEEL THAT BOTH THE FRONT AND REAR SUSPENSION OF THE 2015 ARE PRONE TO FAILURE AND SHOULD BE RECALLED FOR SAFETY REASONS. ALTHOUGH THE TESLA IS ALMOST 5 YEARS OLD THE VEHICLE HAS JUST 23,170 MILES. SUSPENSION FAILURES SHOULD NOT BE HAPPENING AT THIS POINT. THE TESLA SERVICE CENTER DID REPLACE BOTH LEFT AND RIGHT LOWER FORE LINK ASSEMBLIES AS A GOOD WILL MEASURE SINCE THE CAR WAS NO LONGER UNDER WARRANTY. .

ISSUE WITH THE MCU1 OR INFOTAINMENT SYSTEM FAILING. THIS RESULTED IN AN UNSAFE CONDITION WHILE USING AUTO PILOT THE SYSTEM FROZE AND SHUT DOWN DURING THE OPERATION OF THE VEHICLE. THE AI CAMERAS, RADARS, TRIP ROUTING ARE ALL CONTROLLED BY THIS INFOTAINMENT SYSTEM AND ALL OF THEM SHUT DOWN AT ONCE WHILE THE VEHICLE WAS MOVING. THIS COULD HAVE EASILY RESULTED IN AN ACCIDENT AS FEATURES LIKE ASSISTED LANE CHANGE, COLLISION ASSISTANCE, SUMMON, AUTO CAR DISTANCE, AUTO PILOT 1.0, STOP SIGN AND STOP LIGHT SENSING ALL RELY ON THIS COMPUTER WHICH IMMEDIATELY STOPPED WITHOUT WARNING. ALSO, ALL VIDEO PROVIDED FOR THE BACK UP CAMERA NOW NO LONGER WORKS OR COLLISION DETECTION FROM THE RADARS WHILE BACK UP COMPLETELY STOPPED WHICH IS A SAFETY ISSUE WHEN PULLING OUT. WHEN ASKED THE DEALERSHIP TRIED TO UP SELL ME INTO THE NEXT MCU FOR 2500 DOLLARS TO FIX THIS 'KNOWN' SAFETY ISSUE. THIS ALLEGEDLY HAPPENS BECAUSE OF THE MASSIVE CROWD ERROR LOGGING THAT TESLA USES IN ITS FLASH MEMORY (WHICH CAN ONLY BE OVER WRITTEN SO MANY TIMES) TO BETTER ITS PRODUCTS BUT THE USER IS UNABLE TO SHUT THE LOGGING OFF. THIS FORCES AN EVENTUAL INDEFINITE FAILURE. THE INDIVIDUAL USER HAD AND STILL DOESN'T HAVE THE ABILITY TO SHUT THIS OFF. TESLA IS FORCING ITS USERS TO PAY FOR AN UPGRADE AFTER THE MEMORY BURNS OUT BECAUSE OF A DATA COLLECTION EFFORT THAT IS COMPANY IMPOSES AND BY CONSEQUENCE ROBBING ITS USERS OF IMPORTANT SAFETY FEATURES IN THE MEAN TIME. WHEN THIS IS COMBINED WITH REAL AI THAT THE USER NEEDS TO DRIVE IT CAN EVEN CAUSE AN ACCIDENT IN REAL TIME.

THE MAIN CENTER SCREEN COMPUTER BEGAN DEGRADING IN PERFORMANCE OVER TIME (CAUSING MORE DRIVER ATTENTION TO BE DIVERTED AWAY FROM DRIVING TO DEAL WITH FUNCTIONS IT CONTROLS, AS IT WAS LAGGY AND NOT VERY RESPONSIVE). THEN, ONE DAY, I GOT INTO THE CAR TO GO SOMEWHERE AND WASN'T ABLE TO BOOT THE MAIN COMPUTER/SCREEN AT ALL. IN ADDITION TO EVERYTHING IT CONTROLS NO LONGER BEING ACCESSIBLE OR WORKING (E.G. CLIMATE CONTROL, MANUAL HEADLIGHTS, DOME LIGHTS, ANTI-THEFT ALARM, POWER STEERING STRENGTH, SUSPENSION HEIGHT, ETC.), I ALSO FOUND THAT I NO LONGER HAD WORKING TURN SIGNALS AND HAD TO USE OUT-THE-WINDOW HAND SIGNALS WHEN I DROVE TO THE SERVICE CENTER FOR REPAIR.

THE MEDIA CONTROL UNIT (MCU) TOUCHSCREEN FAILED (COMPLETELY DARK/NON-OPERABLE) AND GREATLY REDUCED MY REAR VISIBILITY WHEN PUTTING THE CAR IN REVERSE GIVEN THE LOSS OF THE REAR CAMERA DISPLAY. THIS OCCURRED UPON LEAVING WORK AND GETTING INTO MY PARKED CAR.

COMPLETE FAILURE OF MCU WHEN STARTING THE CAR AFTER ONLY 31K MILES, CAUSING BLACKOUT OF AL SCREENS, DRIVER INFORMATION, CONTROLS, ETC. TESLA HAD ME DRIVE IT TO THE SERVICE CENTER IN THAT CONDITION AND CHARGED $1,462 TO REPLACE WITHOUT ANY INDICATION THAT IT IS A KNOWN DESIGN PROBLEM. (NOTE INCIDENT DATE IS APPROXIMATE.)

RANDOM FAILURE INCLUDING LOSS OF CONTROLS USING MCU1. FREQUENT RE-SETTING / RE-BOOTING REQUIRED TO OPERATE THE VEHICLE USING MCU 1 CONTROLS.

WHILE STATIONARY, MIDDLE TOUCH PANEL (MCU) ON MY 2015 TESLA MODEL S 85 (~60,000 MILES) STARTED FREEZING UP BETWEEN VEHICLE CONTROLS (LOWER LEFT 'CAR' ICON) AND GARBLING SCREEN WHEN TRYING TO SWITCH BETWEEN THEM, A COUPLE OF DAYS AGO. I NOTICED FIRST SYMPTOMS ABOUT A WEEK AGO WHEN PERCENT CHARGED ON THE MIDDLE TOUCH PANEL DIDN'T UPDATE TOGETHER WITH THE INSTRUMENT PANEL WHILE SUPERCHARGING. NOW I HAVE TO SCROLL-WHEEL-RESET MY CAR TWICE A DAY: BEFORE DRIVING TO WORK (IT'S FROZEN IN THE MORNING) AND AGAIN BEFORE DRIVING HOME FROM WORK (FROZEN AGAIN IN THE AFTERNOON). AN ADDITIONAL SYMPTOM MANIFESTED ITSELF TODAY: MY REARVIEW CAMERA STARTED GETTING A NASTY 'GRAY VEIL' OVER IT SO YOU CAN'T SEE ANYTHING; IT SEEMS TO KEEP APPEARING AND DISAPPEARING.