2015 TESLA MODEL S Complaints

View complaints related to 2015 TESLA MODEL S. The complaints found here are submitted by actual consumers with first hand experience. There are more than 650 complaints submitted for the 2015 TESLA MODEL S. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2015 TESLA MODEL S
    - FT. WASHINGTON, MD

    TL* THE CONTACT OWNS A 2015 TESLA MODEL S. THE CONTACT STATED THAT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE DECELERATED INDEPENDNETLY. THE MEDIA CONTROL UNIT (MCU) BECAME INOPERABLE. THE VEHICLE WAS TOWED TO TESLA LOCATED AT 8500 TYCO RD, VIENNA, VA 2218, (703) 761-4679, WHERE IT WAS DIAGNOSED THAT THE MCU FAILED AND NEEDED TO BE REPLACED. THE CONTACT WAS PROVIDED AN ESTIMATE FOR THE MCU REPLACEMENT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 65,132.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2015 TESLA MODEL S
    - LAKE FOREST, IL

    TL* THE CONTACT OWNS A 2015 TESLA MODEL S. THE CONTACT STATED THAT THE MCU (MEDIA CONTROL UNIT) FAILED TO FUNCTION AS DESIGNED OR DISPLAY AN IMAGE ONSCREEN. THE DRIVER WAS UNABLE TO USE THE BACK-UP CAMERA, THE SPEEDOMETER WAS NOT VIEWABLE AND OTHER FEATURES WERE NOT AVAILABLE DUE TO THE FAILURE. THE VEHICLE WAS TAKEN TO TESLA OF HIGHLAND PARK LOCATED AT 1200 OLD SKOKIE VALLEY RD, HIGHLAND PARK, IL 60035, WHO INDICATED THAT THE MCU NEEDED TO BE REPLACED HOWEVER, THE REPLACEMENT PART WAS NOT YET AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000. VIN WAS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2015 TESLA MODEL S
    - STONY BROOK, NY

    TL* THE CONTACT OWNS A 2015 TESLA MODEL S. THE CONTACT STATED THAT THE MEDIA CONTROL UNIT WAS DEFECTIVE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE DEALER WAS NOT CONTACTED. THE CONTACT REACHED OUT TO THE MOBILE REPAIR UNIT AND WAS INFORMED THAT THE PART WAS ON BACK ORDER. THE CONTACT REFERENCED THE FAILURE TO NHTSA ACTION NUMBER: PE20010 (ELECTRICAL SYSTEM, BACK OVER PREVENTION). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 51,582.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2015 TESLA MODEL S
    - CLARKSVILLE, MI

    MIDDLE SCREEN WENT OUT PUTTING THE CAR IN 'LIMP MODE' HAPPENED IN THE MIDDLE OF THE NIGHT AND WE DIDN'T HAVE HEADLIGHTS OR TURN SIGNALS! HAPPENED WHILE DRIVING ABOUT TWO HOURS FROM HOME WHEN WE TRIED PUTTING A ROUTE IN THE TOUCH SCREEN AFTER SETTING THE AUTOMATIC UPDATE FOR 2 AM THE FOLLOWING MORNING. THE CAR HAS 101K MILES THE WARRANTY EXPIRED AT 100K MILES. WE NOTIFIED TESLA OF THE PROBLEMS WE'VE BEEN HAVING WITH OUR SCREEN FREEZING AND REAR VIEW CAMERA RANDOMLY NOT WORKING WHILE IT WAS UNDER WARRANTY BUT THE TECHS SAID 'EVERYTHING IS FINE AND IT MUST HAVE BEEN A FLUKE' NOW THAT THE CAR IS OUT OF WARRANTY THE NOW SUDDENLY KNOW THE PROBLEM AND A SOLUTION! THIS DEFECT IS SCARY AND LEFT US STRANDED AND UNABLE TO NAVIGATE TO A SAFE AREA OFF THE HIGHWAY IN THE MIDDLE OF THE NIGHT WITHOUT HEADLIGHTS!!! WHY WOULD THEY JEOPARDIZE SAFETY OVER MONEY!

    Source: NHTSA WEB SITE
  • 2015 TESLA MODEL S
    - ENGLEWOOD, CO

    MCU CENTRAL COMPUTER FAILED, SO TURN SIGNALS AND BACKUP CAMERA ARE UNAVAILABLE, AS WELL AS CLIMATE CONTROL, AUDIO, NAVIGATION, VEHICLE STATUS

    Source: NHTSA WEB SITE
  • 2015 TESLA MODEL S
    - KIRKLAND, WA

    MAIN TOUCH SCREEN WONT TURN ON... MCU, OR NOW BOTH SCREENS ARE TURNING OFF AND ON AND OFF AND ON, BLINKERS WONT WORK , SPEEDO WONT WORK, RADIO, VENTILATION, BASICALLY EVERYTHING WONT WORK WHILE THIS IS HAPPENING, ( BUT YOU CAN STILL DRIVE. I HAVE A VIDEO BUT NOT THE CORRECT FILE TYPE

    Source: NHTSA WEB SITE
  • 2015 TESLA MODEL S
    - EASTVALE, CA

    MULTIMEDIA CENTER UNIT (MCU) FROZE AND UP ON REBOOT, DIED. THE VEHICLE WAS IN MOTION ON A CITY STREET.

    Source: NHTSA WEB SITE
  • 2015 TESLA MODEL S
    - DACULA, GA

    TESLA MODEL S MAIN SCREEN DIED. IT'S A KNOWN ISSUE ON EARLY MODEL S WITH MCDU VERSION 1. A CHIP ON THE CIRCUIT BOARD CAN ONLY HANDLE XXX AMOUNTS OF WRITES, OR WRITE OVERS, THEN GIVES UP. SCREEN GOES BLANK. MOST MODEL S CAR FUNCTIONS ARE CONTROLLED ON THE MAIN SCREEN. MY SCREEN FAILED WHILE DRIVING. UNABLE TO SET OR CONTROL CHARGING. UNABLE TO TURN OFF A/C. UNABLE TO HEAR TURN SIGNALS. UNABLE TO TURN ON OR CONTROL HEADLIGHTS. UNABLE TO CLOSE SUNROOF. UNABLE TO CHANGE SUSPENSION SETTINGS. UNABLE TO CHANGE STEERING SETTINGS. UNABLE TO CHANGE LIGHTING ON THE DASH. MOST FEATURES IN THE MODEL S ARE NOT AVAILABLE.

    Source: NHTSA WEB SITE
  • 2015 TESLA MODEL S
    - WHITE PLAINS, NY

    INTERMITTENT FAILURE OF THE MCU1 OME, CAUSING INTERMITTENT MAIN SCREEN BLACKOUT, TURN SIGNAL MALFUNCTION, A/C DISABLING. REBOOTING REQUIRED MCU TO BE UPGRADED/REPLACED OUT OF WARRANTY

    Source: NHTSA WEB SITE
  • 2015 TESLA MODEL S
    - MAITLAND, FL

    CAR WAS SITTING IN MY GARAGE FOR A FEW DAYS AND WHEN I GOT BACK IN THE MCU IS TOTALLY BLACK AND KNOWN TO BE AN ISSUE WITH THE EMMC CHIP USED REPORTED BY MANY OTHER MODEL S OWNERS. AS THIS CONTROLS MAJORITY OF THE FUNCTIONS, I CAN NOT CONTROL ANY OF THE CAR'S INSTRUMENTS EXCEPT FOR DRIVING. BLINKERS DO NOT WORK, NO AC, REAR VIEW CAMERA DOESN'T WORK, BATTERY RANGE NO LONGER VISIBLE SO ITS QUITE UNSAFE TO DRIVE.

    Source: NHTSA WEB SITE