2015 TESLA MODEL S Complaints

CENTER TOUCHSCREEN WENT BLACK. ALL CONTROLS WEREN'T USABLE OR FUNCTIONING LIKE AC, HEATING, RADIO, GUIDANCE MAPS AND NAVIGATION, CHARGING DOOR PORT WOUND OPEN, CHARGING SLOWS TO TAKE DAYS AND DAYS TO CHARGE THE CAR; LITERALLY MOST FEATURES ON THE CAR. REPAIR COST $2,326.44 ON 4/28/2020 CAR WAS IN OUR GARAGE. STUCK BETWEEN COMPUTER UPDATING. THIS IS A KNOWN TESLA ISSUE THEY HAVE KNOWN FOR A LONG TIME. MEMORY CHIP MCU GETS FILLED WITH INFO AND THE CAR'S COMPUTER STOPS WORKING. ALL EARLY MODEL S AND X 2012 TO 2017 ARE EXPERIENCING THIS ISSUE AFTER A FEW YEARS OF OWNERSHIP.

MCU DEAD AT 54,650 MILES. MAIN CONTROL SCREEN WILL NOT TURN ON. HAS EFFECTED THE FOLLOWING BUT NOT LIMITED TO. ' NO AEB (ADVANCED EMERGENCY BRAKING) ' NO CONTROLLING SUSPENSION HEIGHT ' NO MANUAL CONTROL OF HEADLIGHT LIGHTS ' NO BLINKER SOUNDS ' TURN SIGNALS INOPERABLE ' STEERING MODE DEFAULTS TO SOME SETTING (E.G. IF I HAVE IT SET TO SPORT, DURING REBOOT OF MCU IS CHANGES TO STANDARD OR COMFORT, NOT SURE BUT I CAN FEEL THE STEERING WHEEL TAKE LESS EFFORT TO TURN THAN MY NORMAL SPORT MODE) ' NO HVAC (HEAT, COOL, VENT) ' NO DEFROSTERS ' NO SEAT HEATERS ' NO STEERING WHEEL HEATERS ' NO RADIO/STREAMING ' NO APP CONNECTIVITY TO CONTROL THE CAR ' NO ABILITY TO SEE THE CAR CHARGE STATUS FROM APP ' TRIP A/B ' PROFILES ' USER SETTINGS ' HOMELINK ' BLUETOOTH PAIRINGS ' NO REAR VIEW CAMERA ' NO PARKING SENSORS

A WEEK AGO THE TOUCHSCREEN FAILED TO COME ON UPON ENTERING THE CAR WHICH CAUSED A LACK OF MANY NAVIGATION AND COMFORT FEATURES. UPON CALLING FOR SERVICE WAS TOLD THE COMPUTER NEEDED TO BE REPLACED. THEY APPEARED TO KNOW EXACTLY WHAT WAS WRONG AND OFFERED NO EXPLANATION. MY CAR IS DRIVABLE BUT LACKING CERTAIN SAFETY FEATURES SUCH AS TURN SIGNALS. THERE WAS NO PRIOR WARNING OF PENDING FAILURE OF THE SYSTEM. I HAVE TALKED WITH FELLOW TESLA OWNERS AND THEY ALL HAVE HAD THE SAME FAILURE AT THE SAME TIME MINE OCCURRED. FEEL THIS IS A TESLA PROBLEM THAT SHOULDN'T BE INFLICTED ON MANY OWNERS WITH NO EXPLANATION OFFERED. THE PRICE TO REPLACE WITH "NEW AND IMPROVED" COMPUTER IS $2,500 OR I CAN REPLACE WITH THE SAME MODEL CURRENTLY IN THE VEHICLE FOR A MERE $995. THEY WON'T TELL ME WHY, OR IF, I "NEED" THE NEWER MODEL AND THERE'S NO INDICATION HOW LONG THEY WILL HONOR THE REPLACED $995 MODEL.

LOSS OF TURN SIGNALS, REVIEW CAMERA, AND OTHER DRIVER ASSIST AIDS. THE VEHICLE WAS STATIONARY. THE CENTER SCREEN \ COMPUTER THAT CONTROLS THESE FUNCTIONS WILL NOT POWER UP.

MCU1 FAILED IN VEHICLE WITH ~47,000 MILES. THIS FAILURE IMPACTS USE OF ALL FEATURES ON THE TOUCHSCREEN, INCLUDING BACKUP CAMERA, RADIO, A/C, MAPS, ETC. CAR IS STILL OPERATIONAL, BUT TURNS ON SLOWLY.

ON 7/16 AFTER MULTIPLE CALLS TO TESLA SUPPORT DUE TO MY SCREEN IN MY 2015 TESLA MODEL S LOADING VERY SLOW AND THE BLINKERS NOT SOUNDING (THEY HAD ME REBOOT MULTIPLE TIMES) I WENT TO CAR AND SCREEN (MCU) WAS COMPLETELY BLACK/DEAD. MY A/C WAS ON ALL THE TIME AND I COULD NOT OPEN CHARGE PORT TO CHARGE. I WAS SCARED I WOULD NOT GET IT INTO SERVICE SO I DROVE IT IN THERE ON 7/18 AND EXPLAINED ALL TO THE SALES REP. HE TOOK CAR AND I GOT A RIDE HOME. TODAY, 7/20 SERVICE CALLED ME AND SAID MCU1 WAS DEAD AND I COULD EITHER PAY 1275 TO REPLACE OR UPGRADE TO MCU2 FOR $2500. I TOLD THEM THAT IT WAS DANGEROUS AS SIGNALS WERE NOT EVEN WORKING AND THIS SHOULD BE COVERED AS IT WAS DANGEROUS. THEY SAID NO AND I TOLD THEM JUST TO DO THE MCU1 REPLACEMENT. NOW I HAVE TO PAY FOR THAT AND THEY SAID IT WILL BE OVER A WEEK TO GET IT IN. I DON'T KNOW HOW THE WHOLE COMPUTER COULD FAIL THIS QUICKLY AND I AM DEBATING GETTING NEW MCU2 THOUGH THAT IS TOO MUCH MONEY TO PAY. I AM REPORTING THIS DUE TO THE DANGER AND THE FACT THAT VEHICLE ONLY HAS 66,000 MILES ON IT. TESLA SHOULD DEFINITELY COVER THIS AS THE CAR IS A BRICK WITHOUT IT (NO CLIMATE, MUSIC, SETTINGS, SUSPENSION CONTROL, OR SOUNDS COMING FROM CAR TO NAME A FEW). I COULD ALSO NOT EVEN SCHEDULE THE SERVICE AS IT HAS TO BE DONE THROUGH THE APP AND THAT WOULD NOT CONNECT TO THE CAR!!

THE MCU1 (INFOTAINMENT) CENTER FAILED COMPLETELY, RENDERING THE VEHICLE INOPERATIVE!

CENTER CONSOLE TOUCHSCREEN STOPPED WORKING COMPLETELY. THIS HAPPENED OVERNIGHT WHILE THE VEHICLE WAS PARKED IN THE GARAGE.

MCU FAILURE. SCHEDULED APPOINTMENTS ARE SEVERAL WEEKS OUT. RECEIVED UPDATE ON 7/20 THAT MCU FAILED AND TESLA WOULD NEED TO ORDER PARTS.

THE MASTER CONTROL UNIT STOPPED FUNCTIONING ALL OF A SUDDEN WHEN THE CAR WAS STATIONARY AND HADN'T BEEN STARTED IN A FEW DAYS. IT WAS IN MY GARAGE. THIS MEANT THE CAR WOULD DRIVE BUT THE REAR CAMERA WOULD NOT FUNCTION, THE INFOTAINMENT WOULDN'T FUNCTION, BLUETOOTH, AIR CONDITIONING, ETC. IN SHORT, NO USER CONTROLS.