2015 TESLA MODEL S Complaints

MCU COMPUTER FAILED, BLACK CENTER TOUCH SCREEN, NO ACCESS TO ANY VEHICLE CONTROLS, FROM AIR CONDITIONING, RADIO, SUN ROOF, BACK UP CAMERA, SUSPENSION, NAVIGATION, ETC, THIS IS A KNOWN ISSUE FOR TESLA MCU VERSION 1 THAT TESLA HAS REFUSED TO CORRECT, FROM READING OTHER BLOGS, THIS IS SOMETHING TESLA KNOWS WILL AFFECT VIRTUALLY ALL VEHICLES WITH MCU VERSION 1 AT SOME POINT, THEY HAVE CHANGED TO MCU VERSION 2 IN 2018, BUT ALLL OF US WITH OLDER MODELS ARE LEFT WITH EXPENSIVE REPAIR BILLS WITH NO RECOURSE AGAINST TESLA FOR THIS KNOWN MANUFACTURING DEFECT

THE MEDIA CONTROL UNIT HAS GONE OUT ON MY 2015 TESLA, WHICH HAS LED TO THE CAR NOT BEING ABLE TO BE RECHARGED (REFUELED), THE AC BEING UNSUSABLE, AND CAR UNABLE TO BE LOCKED AMONG OTHER ISSUES. WITH TESLAS, THE MEDIA CONTROL UNIT (MCU) IS THE POWERHOUSE OF THE VEHICLE, CONTAINING ALL OF THE SAFETY, A/C, AND DRIVING CONTROLS. WITH THIS BEING OUT OF COMMISION, THERE IS NO TELLING WHAT FEATURES ARE USABLE OR NOT. THIS LEADS ME TO WORRY ABOUT WHETHER THE AIRBAGS WILL DEPLOY, WHETHER THE CAR WILL STOP RANDOMLY ON THE FREEWAY, OR THE CAR NOT BEING REFUELED. IN FACT, SINCE THIS MCU HAS GONE OUT, THE CAR HAS NOT BEEN ABLE TO BE REFUELLED DUE TO THE MCU NOT ALLOWING CHAGE TO REENTER THE CAR. THIS HAS LEAD THE CAR TO BE UNUSABLE AND UNRESPONSIVE. THIS FIRST OCCURRED FOR ME WHILE DIVING ON A CITY STREET, WITH NOTHING UNUSUAL BEING NOTED AT THE TIME. THE CAR WAS RESPONSIVE, DRIVING NORMALLY, AND COMPLETELY USABLE AND OUT OF NO WHERE THE VEHICLES MCU WENT BLACK AND THE DRIVING FEATURES WERE HANDICAPED. THE CAR WAS STILL ABLE TO DRIVE, HOWEVER, A/C COMPONENTS AND UNKNOWN ELECTRICAL FEATURES (SUCH AS AIRBAGS, SEAT BELTS, ABS) MAY HAVE BEEN COMPROMISED.

THE INFORMATION SCREEN FAILED. THE CAR WAS STATIONARY. THERE IS NO CONTROL OF THE CAR'S SYSTEMS LIKE CHARGING BACK-UP CAMERA, HEAT, AC, SUSPENSION,LIGHTS OR ANY OTHER SYSTEMS. I WAS TOLD THAT THE MCU HAD REACHED IT'S "END OF LIFE" AND THE COMPUTER CAN ONLY BE OVER WRITTEN A CERTAIN NUMBER OF TIMES. ONLY TESLA OVER WRITES THE COMPUTER. THIS IS A DESIGN FLAW AND SHOULD BE RECALLED AND FIXED BY TESLA.

FAILURE OF TOUCH SCREEN, INFOTAINMENT SYSTEM. UNABLE TO CONTROL CHARGE RATE OF CAR. UNABLE TO USE NAVIGATION SYSTEM. OCCASIONALLY THE MAPS ON THE SCREEN APPEAR TO HAVE A SEIZURE/ SKITTING AND FLICKERING WHICH IS HIGHLY DISTRACTING WHILE DRIVING DUE TO MAPS POPPING IN AND AND OUT (GOING FROM THE MAP TEXTURE TO A WHITE SCREEN AND BACK RAPIDLY). UNABLE TO ACCESS OR USE ANY BUILT IN SYSTEMS. UNABLE TO TURN ON OR OFF SAFETY FEATURES/ AIRBAGS. UNABLE TO MANUALLY CONTROL SUSPENSION HEIGHT TO PREVENT DAMAGE TO UNDERSIDE OF CAR ON ROADS WITH POT HOLES. UNABLE TO ACTIVATE SECURITY FEATURES LIKE PIN NUMBER TO DRIVE. UNABLE TO SYNC OR UNSYNC CLIMATE ZONES IN THE CAR. ESSENTIALLY ANY FUNCTION NORMALLY ACCESSIBLE THROUGH THE TOUCH SCREEN IS UNUSABLE. THE PROBLEM HAS DEVELOPED OVER TIME WITH INITIAL PROBLEMS WITH TOUCH SCREEN THAT WOULD BEGIN TO WORK AFTER A SHORT WHILE TURNING INTO A POINT NOW WHERE THE SCREEN NEVER WORKS.

MEDIA CONTROL UNIT (MCU) FAILED ON MODEL S 85D WITH < 50K MILES. ONCE THIS HAPPENS YOU CANNOT SIGNAL PROPERLY TO CHANGE LANES (TURN SIGNALING WON'T TURN ON). IN ADDITION, THE AC UNIT WILL NOT BE FUNCTIONAL AND IN THIS CASE WAS CONSTANTLY ON AT THE LOWEST SETTING ALSO DRAINING THE BATTERY PERPETUALLY. THIS WAS EVIDENT IN THE MORNING AFTER CHARGING THE CAR AT REST AND WILL REQUIRE AN IN HOUSE SERVICE VISIT. THE REPAIR FOR THIS IS ESTIMATE FOR OWNERS >2-3K. 2018 MODELS HAVE THIS ISSUE FIXED SUPPOSEDLY, BUT MODELS <2018 DO NOT. TESLA SHOULD IDEALLY UPGRADE ALL MODELS IF THERE IS A SOLUTION.

STARTING ABOUT 0700 MST ON 13 JULY 2020, MY 2015 MODEL S 85'S MCU BEGAN REBOOTING. THE CAR WAS IN MOTION ON AN ARTERIAL ROAD AT ABOUT 45 MPH WITH NAVIGATION ACTIVE. WHEN THE REBOOT STARTED, I PULLED OFF THE ROAD INTO A PARKING LOT. AFTER THE FIRST REBOOT, THE MCU APPEARED STABLE FOR ABOUT 10 MINUTES, THEN REBOOTED AGAIN. THIS TIME IT WAS STABLE FOR ABOUT FIVE MINUTES. SINCE THEN, IT HAS BEEN REBOOTING CONTINUALLY IN A CYCLE OF ABOUT 1 MINUTE 45 SECONDS. VEHICLE CONTROL AND ACCESSORY FUNCTIONS (BACKUP CAMERA, AIR CONDITIONING, NAVIGATION, RADIO, BLUETOOTH, LIGHTS, DOORS, ETC) ARE NO LONGER USABLE.

MEDIA CONTROL CENTER TURNS BLACK AND WONT ALLOW ME TO OPERATE THE CAR PROPERLY. VERICHLE HAS DONE THIS ON START UP AND WHILE SITTING AT TRAFFIC LIGHTS/WHILE DRIVING.

THE MEDIA CONTROL UNIT IN THE CAR IS EQUIPPED WITH A LOGGING CHIP THAT WILL CAUSE THE UNIT TO FAIL AFTER A SPECIFIC AMOUNT OF REWRITES. THIS IS TYPICAL FOR CARS AT OR NEAR 50,000 MILES. EVEN AFTER BEING REPLACED THE UNIT IS NOT WITHOUT FLAWS. THE SAME ISSUE IS LIKELY TO HAPPEN AGAIN IN THE SAME AMOUNT OF TIME AFTERWARDS. WITH THE MCU NOT OPERATIONAL THE CAR TAKES AN EXTENDED AMOUNT OF TIME TO BE ABLE TO DRIVE. ADDITIONALLY YOU LOSE ACCESS TO CLIMATE CONTROL, MUSIC OR MEDIA OF ANY KIND, NO ACCESS TO NAVIGATION, AND MANY OTHER SAFETY AND DRIVING OPTIONS THAT THE CAR IS SUPPOSED TO BE EQUIPPED WITH. THE UNIT IS ALSO SUSCEPTIBLE TO HEAT. MANY OF THESE UNITS HAVE BUBBLES ON THE SCREEN DUE TO USING SUBPAR GLUE THAT ADHERES THE LCD SCREEN TO ITS INTERNAL COMPONENTS. WHEN THE GLUE FAILS THE LIQUID INSIDE DRAINS OUT AND INTO THE INTERNAL AREA OF THE MCU. THE SAME IS TO BE SAID FOR THE INSTRUMENT CLUSTER SCREEN. BOTH SCREENS UTILIZE THE SAME POOR PERFORMING ADHESIVE. THE COMPANY SHOULD RECALL THESE UNITS AND REPLACE THEM WITH THE APPROPRIATE HARDWARE TO REPLACE THEM. I'M NOT SURE IF THE LIQUID IN THE SCREENS IS TOXIC OR NOT, BUT ON MY LAST VISIT TO THE SERVICE CENTER THEY TRIED TO CONVINCE ME TO CHANGE THE SCREEN OUT BECAUSE "YOU DON'T WANT TO BE BREATHING ANY OF THOSE FUMES". THIS RAISED AWARENESS THAT I COULD POTENTIALLY BE BREATHING IN TOXIC CHEMICALS WHILE SIMPLY DRIVING MY CAR.

THE SCREENS ON THE CAR REGULARLY REACT SLUGGISHLY AND SOMETIMES LOCK UP REQUIRING A REBOOT. THIS CAN HAPPEN WHETHER THE VEHICLE IS PARKED OR IN MOTION

MY 2011 CHEVY EQUINOX RAN OUT OF OIL IN BETWEEN REGULAR OIL CHANGES DUE TO THE OIL CONSUMPTION ISSUE WITH THE INCORRECT SIZED PISTON RINGS. THIS ESCALATED QUICKLY AND DESTROYED MY TIMING CHAIN WHICH DESTROYED MY ENGINE.