2015 TESLA MODEL S Complaints

View complaints related to 2015 TESLA MODEL S. The complaints found here are submitted by actual consumers with first hand experience. There are more than 650 complaints submitted for the 2015 TESLA MODEL S. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2015 TESLA MODEL S
    - MILPITAS, CA

    TESLA MEDIA CONTROL UNIT ("MCU") IS NO LONGER OPERABLE (SCREEN TURNS BLACK AND LOSES ALL FUNCTIONS). THE TESLA MCU IS BASICALLY THE CAR'S CENTRAL CONTROL SYSTEM THAT ALLOWS YOU TO ADJUST THE HEADLIGHTS, THE STEERING WHEEL RESISTANCE, THE VEHICLE CHARGING CONTROLS, THE VEHICLE SUSPENSIONS... ETC. THE SCREEN TURNED BLACK, MY TURN LIGHTS ARE DISABLED (AS SHOWN IN IMAGE, LIGHTS WILL NO LONGER BLINK), MY HEADLIGHTS ARE DISABLED, MY AIRBAG FUNCTIONS CAN NO LONGER BE SWITCHED TO OFF WHEN NEEDED, THE MOON ROOF CANNOT BE OPENED, THE AC SYSTEM ALONG WITH DEFROST/COOLING FUNCTIONS ARE ALL DISABLED AND INACCESSIBLE. THE VEHICLE DASHBOARD DISPLAYS "PLEASE WAIT WHILE VEHICLE SYSTEM POWERS UP" FOR ANYWHERE BETWEEN 1 MINUTES TO 4.5 MINUTES. THE VEHICLE IS NOT OPERABLE DURING THE SYSTEM POWER UP WHEN I ENTER THE CAR. THIS ISSUE APPEARS TO BE CONNECTED WITH THE MCU FAILURE AND HAVE PERSISTED AND WORSENED IN THE MONTHS LEADING UP TO THE COMPLETE FAILURE ON 7/16. I WOULD HAVE TO SIT IN VEHICLE FOR 1-4 MINUTES, UNABLE TO DRIVE THE CAR BECAUSE IT IS LOADING UP. THIS SHOWS THAT THE MCU IS EXTREMELY ESSENTIAL TO THE VEHICLE, AND NOT MERELY A MEDIA UNIT AS THEY HAVE TRIED TO CONVINCE WITH THE NAME. IT APPEARS THAT THE MCU FAILS AFTER A NUMBER OF YEARS/USAGE DUE TO THE OLD CHIP THAT REWRITES OVER REPEATEDLY. THE MCU IS PRE-INSTALLED TO FAIL IN ALL VEHICLES PRODUCED PRIOR TO 2018 IN THE MODEL X AND S. BASICALLY THIS SYSTEM WILL FAIL IN EVERY CAR AT USES THE OLD MCU1, AND DOESN'T APPLY TO VEHICLES AFTER 2018 SINCE THE SWITCH TO MCU2. I REACHED OUT TO TESLA SERVICE CENTER BY PHONE (UNABLE TO ACCESS THE TESLA APP DUE TO THE INABILITY FOR APP AND VEHICLE TO COMMUNICATE), AND THEY QUOTED A REPLACEMENT OF THE SAME MCU (BUT WITH AN UPGRADED CHIP) AT THE PRICE OF $1201, WITH A 3 WEEK WAITING PERIOD. THE CAR IS NOT INOPERABLE FOR THE NEXT 3 WEEKS DUE TO THE LOST OF ESSENTIAL AND SAFETY FUNCTIONS.

    Source: NHTSA WEB SITE
  • 2015 TESLA MODEL S
    - DESERT HOT SPRINGS, CA

    WHILE DRIVING TO PICK UP MY NIECE FROM SCHOOL, THE BRAKE LIGHT CAME ON AND BRAKES COMPLETELY LOCKED. I LMOST HAD AN ACCIDENT, IF IT WEREN'T FOR ME DRIVING OFF THE ROAD AND FINALLY COMING TO A STOP BECAUSE OF THE SAND. SCARY SCARY SCARY!!!! AFTER IT CAME TO A STOP ALL THE LIGHTS ON DASHBOARD CAME ON. TOWED IT TO TOYOTA SERVICE THEY'RE SAYING IT'S THE BRAKE ACTUATOR I'VE BEEN DOING MY RESEARCH AND IT JUST HAPPENS LAST YEAR OVER MORE THAN 1.1 MILLION TOYOTA'S WERE RECALLED FOR THE SAME PROBLEM.

    Source: NHTSA WEB SITE
  • 2015 TESLA MODEL S
    - BUENA PARK, CA

    CARS MAIN SCREEN WENT OUT, WHILE DRIVING ON AUTOPILOT AS THE SCREEN WENT BLACK ALL OF THE SENSORS DIDN'T WORK AND CAR WAS ACCELERATING WITHOUT CONSIDERATION FOR OTHER VEHICLES. TURN SIGNALS DIDN'T WORK AND AC WENT OUT. NOW TESLA EXPECTS ME TO PAY 2500 FOR THEIR MANUFACTURING FLAW. THEY ARE WELL AWARE OF THEIR DESIGN FLAWS AND IT SEEMS THAT EVERY MODEL S EITHER HAD MCU ISSUES .

    Source: NHTSA WEB SITE
  • 2015 TESLA MODEL S
    - SAN FRANCISCO, CA

    MCU FAILURE MODEL S 2015 82,000 LARGE SCREEN FAILED. DISABLING LOTS OF FUNCTIONALITY INCLUDING AC WITH OVER 100 OUTSIDE AIR TEMP. CHILD IN CAR. NO TURN SIGNALS, LIGHTS, NAVIGATION OR ABILITY TO CHARGE. VEHICLE WAS STATIONARY PARKED AT HOME. NO VISIBLE WARNING OF FAILURE BEFORE HAND.

    Source: NHTSA WEB SITE
  • 2015 TESLA MODEL S
    - BEAUMONT, CA

    THE MCU (MAIN CONSOLE UNIT) IS BLACK AND WONT TURN ON. TESLA IS STATING THEY WANT ME TO PAY FOR THE REPAIR AS IT ISN'T PART OF THE DRIVETRAIN. I CANNOT CONTROL CERTAIN THINGS LIKE CHARGING AND DRIVING SAFETY FEATURES WITHOUT IT.

    Source: NHTSA WEB SITE
  • 2015 TESLA MODEL S
    - TRAFALGAR, IN

    WHEN WE WENT OUT TO OUR GARAGE TO DRIVE OUR 2015 TESLA MODEL S 85D ON JULY 9TH, WE FOUND THAT THE MAIN SCREEN HAD FAILED. THE SMALL SCREEN IN FRONT OF THE STEERING WHEEL WAS STILL WORKING, BUT THE 17" SCREEN WAS BLACK. I TRIED THREE TIMES TO REBOOT THAT SCREEN, BUT NO SUCCESS. I CALLED THE TESLA SERVICE CENTER AND THEY HAD ME HOLD THE RESET ROLLERS DOWN WITH MY FOOT ON THE BRAKE FOR AT LEAST TWO MINUTES. I DID SO, BUT NO HELP. THEY WILL BE SENDING A RANGER OUT TO REPAIR THE ISSUE ON 7-22-2020. I ASSUME THAT THIS IS ANOTHER EXAMPLE OF THE TESLA MCU FAILING, WHICH WILL BE PRICEY TO REPAIR. LUCKILY IT WAS PARKED IN OUR GARAGE WHEN IT FAILED RATHER THAN OUT ON THE ROAD.

    Source: NHTSA WEB SITE
  • 2015 TESLA MODEL S
    - ARCADIA, CA

    I HAVE TESLA MODEL S 2015. MCU OR DISPLAY FAILED AS DESCRIBED DUE TO FLASH MEMORY NO TURN SIGNAL. NO REAR CAMERA. KNOWN PROBLEM ELON MUSK KNEW ABOUT AND DID NOTHING TO FIX SHOULD BE RECALLED

    Source: NHTSA WEB SITE
  • 2015 TESLA MODEL S
    - MYRTLE BEACH, SC

    THE MCU1 FAILED (AS PER TESLA DIAGNOSIS) AND THE CAR IS DISABLED AND MUST BE TOWED. CAR CANNOT BE PLACED IN TOW MODE, SYSTEMS WILL NOT REBOOT, CAR DOES NOT POWER UP. VEHICLE WAS PARKED IN GARAGE FROM NIGHT BEFORE WHEN CAR WORKED FINE. NEXT AM CAR WAS DISABLED.

    Source: NHTSA WEB SITE
  • 2015 TESLA MODEL S
    - RANCHO SANTA MARGARITA, CA

    THE MAIN COMPUTER UNIT IS KNOW TO FAIL AND THE REAR CAMERA WILL NO LONGER WORK AND RESULTS IN A SAFETY HAZARD.

    Source: NHTSA WEB SITE
  • 2015 TESLA MODEL S
    - STANWOOD, WA

    MY MCU STOPPED WORKING AND I WAS UNABLE TO USE A LOT OF THE CARS FUNCTIONS. WHEN MY SCREEN WENT DARK I WAS UNABLE TO SEE ANY DISPLAY OF THE REVERSE CAMERA AND WAS UNABLE TO ADJUST SUSPENSION SETTINGS. THIS HAPPENED AS I PUT THE CAR IN REVERSE IN MY DRIVEWAY WITH FAMILY MEMBERS WALKING AROUND THE AREA. THE CAR WAS TOWED TO A TESLA REPAIR FACILITY AND I WAS TOLD THEY WERE ABLE TO GET MY MCU WORKING BUT THE PROBLEM WILL LIKELY RETURN.

    Source: NHTSA WEB SITE