2015 TESLA MODEL S Complaints

THE MEDIA CONTROL UNIT FAILED ON MY 2015 TESLA MODEL S. THIS IS A KNOWN ISSUE AND HAPPENS ON ALL TESLA'S DUE TO A MEMORY FAILURE ON THE MCU1 UNIT. THIS CAUSES THE REAR VIEW CAMERA TO NOT WORK IMPACTING SAFTY VISIBILITY WHEN BACKING THE CAR. THE CAR BEING ELECTRIC IS QUIET AND WITHOUT A PROPER REAR VIEW CAMERA IT IS A SERIOUS SAFETY ISSUE THAT IS WELL KNOWN BY TESLA

MEDIA CONTROL UNIT SCREEN WENT BLANK WHILE VEHICLE WAS IN MOTION. VEHICLE STILL DRIVES, BUT DRIVER IS UNABLE TO USE NAVIGATION OR MEDIA FUNCTIONS. NO TURN SIGNAL FEEDBACK. NO BACKUP CAMERA. WORSE, UNABLE TO CONTROL AC THAT WAS RUNNING AT THE TIME OF INCIDENT. AIR CONDITIONING STILL RUNS AFTER VEHICLE SUPPOSED TO BE STOPPED, DRAINING BATTERY. VEHICLE HAD TO BE PARKED FOR 48HRS + WITH AC RUNNING CONSTANTLY UNTIL BROUGHT TO DEALERSHIP. SERVICE WANTS $1700 FOR A REPLACEMENT, OR $2250 FOR AN "UPGRADE".

FAILURE OF THE MCU AND EMMC. LOSS OF FOLLOWING * TURN SIGNALS * BACKUP CAMERA * DEFROST DEFOG BOTH FRONT AND REAR * ODOMETER. DOESN'T CHANGE * RECENT RANGE/POWER CONSUMPTION INFO * PROXIMITY WARNINGS - NO DETECTION OF OTHER VEHICLES OR OBSTACLES * ABILITY TO LOCK/UNLOCK VEHICLE FROM INSIDE * CHARGE ABOVE 80% * RATE OF CHARGE ABOVE 8MPH * CONTROL OF TEMPERATURE * HUGE DAILY RANGE DRAIN 6KWH/DAY OR 18MI/DAY CAUSED BY PUMPS AND/OR BLOWERS RUNNING CONTINUOUSLY * CAR WON'T START FOR 60SEC AFTER STEPPING ON BRAKE TO ACTIVATE * GARAGE DOOR OPENER 'TESLA SELECTED A FLASH CHIP THAT IS UNABLE TO HANDLE THE CONSTANT READ/WRITE FUNCTIONS. THESE CHIPS HAVE SINCE BEEN REPLACED WITH A MORE ROBUST VERSION.' TESLA MODEL S MFD 02/2015

THE SCREEN IS DEAD NO POWER ON IT AND MOST FUNCTION OF CAR IS RELATED TO THAT . EVEN YOU CAN NOT PLACE CAR IN JACK MODE FOR TIRE REPAIR . THIS DEFECT IS BECAUSE OF MCU (MAIN CONTROL UNIT) FAILURE AND IS HAPPENING IN MOST OF THE TESLA THAT WAS MADE BEFORE 2018 . MINE START WHILE I WAS DRIVING I TRIED TO CHANGE THE LANE AND I NOTICED MY SIGNALS ARE NOT WORKING AND AFTER MY DRIVE MY SCREEN WENT BLACK COMPLETELY

MCU1 SCREEN GOES BLACK, DISABLING CLIMATE CONTROL, HEADLIGHTS, BLINKERS, LOCK/UNLOCK DOORS & TRUNKS, AUTO PILOT, TOW MODE, WIPER SERVICE AND OTHER FEATURES THAT CONTROL THE CAR. MY CAR IS DUE FOR NY SAFETY INSPECTION THAT IT WILL CURRENTLY FAIL. MY CAR WAS ON HIGHWAY WHEN IT HAPPENED THE SCREEN FROZE. THAT WAS FEBRUARY 2020, THIS HAPPENED WHERE BLUETOOTH AND MUSIC STOPPED RESPONDING WHILE DRIVING. I WAS AT COSTCO AND AFTER I LOADED THE TRUNK UP, GOT IN THE CAR THE SCREEN WAS BLACK AND NO BACKUP CAMERAS OR BLINKERS, THIS HAPPENED WHILE PARKED BUT I HAD TO GET IT HOME USING HAND SIGNALS TO GET HOME. I HAD TO DRIVE IT LIKE. I HAD UPLOADED A PICTURE OF IT IN THE TESLA APP AND I CAN'T RETRIEVE IT.

THE VEHICLE HAD COMPUTER ISSUES DURING OCT10-FEB1. LOSS OF CONNECTIVITY, REBOOTS OCCUR WHILE DRIVING. NO SPEEDOMETER. NO TURN SIGNAL INDICATORS, NO PARKING BRAKE ABILITY, I PARKED VEHICLE FEB1 FOR SAFETY REASONS. ATTEMPTED TO GET SERVICE. VEHICLE BY APRIL[15] HAD GONE FROM INTERMITTENT TO PERMANENT. NO VISIBILITY OF COMPUTER SCREEN.NO FUNCTIONS. NO HIGH HEADLIGHTS, JUST LOW HEADLIGHTS, NO CRASH IMMINENT BUZZER, NO AUTOBRAKING. DRIVE&REVERSE ONLY, STEERING DIFFERENT, SLIGHTLY STIFFER, NO HANDS FREE PHONE & NO GPS ABILITY. EASY TO GET LOST OR CONFUSED AS TO WHERE TO TURN OR WHETHER TO TURN OR GO FORWARD. ARM OUT WINDOWS FOR TURNING, REDUCED SPEED CONTROLS. NO LANE DEPARTURE BUZZER. CHANGING LANE REFUSAL W ADJACENT CAR PRESENT IN LANE INOPERATIVE. COMP. NOT COVERED BY WARRANTY, WHILE UNDER WARRANTY, THE REPAIR WAS DECLINED, STATING 'IT MUST BE COMPLETELY DEAD BEFORE IT CAN BE REPLACED UNDER WARRANTY' BY APR15 COMP. WAS COMPLETELY DEAD BUT I HAD DECLARED WARRANTY INADEQUATE UPON FIRST REFUSAL TO COVER IT, JULY, NO PARTS AVAILABLE, SO MANY WEEKS OF WAITING. DEALER UNABLE TO FIND AN UPGRADE PART TO SELL TO ME. WAITING FOR A $2500 INSTALL OF A NEW PART THAT I AM WILLING TO PAY FOR BUT CANNOT PROCURE QUICKLY ENUF, NO MATTER WHAT. DRIVING WITHOUT CONTROL OF HEADLIGHTS OR WITHOUT TURN SIGNALS HAS BEEN CURTAILED BUT FOR EMERGENCY FOOD PROCUREMENT. DOCTOR VISITS, MASK&GLOVE REPLACEMENTS FOR THE COVID SITUATION REQUIRES THOSE. I HAVE BEEN LUCKY I GUESS THAT THIS HAS HAPPENED PERMANENTLY AT HOME & ONLY A FEW SUDDEN TIMES TEMPORARILY ON THE ROAD. THE FAILURE WAS INTERMITTENT, DENIED REPLACEMENT REQUESTS & FINALLY FAILRD ENTIRELY, NOW ALL MUST WAIT WHILE UNABLE TO SAFELY DRIVE MUCH OF ANYWHERE. CAR NOT SALE-ABLE, NOR DOES IT CEASE DROPPING IN PRICE EVERY MONTH WHILE I AWAIT A FIX. RENTAL IS EXPENSIVE. INSURANCE GAVE ME FIRST 30 DAYS, THOSE OVER NOW. SUSP. INSUR. THANK YOU.

THE CENTER SCREEN OF OUR CAR SUDDENLY WENT BLANK. I USED THE APP FROM INSIDE THE HOUSE TO TURN ON THE CLIMATE CONTROL. WE WENT TO THE GARAGE AND UNPLUGGED THE CAR FROM THE CHARGER. I RECEIVED A NOTIFICATION ON MY PHONE THAT THE CAR WAS UNPLUGGED. UPON ENTERING THE CAR WE FOUND THE CENTER SCREEN TO BE BLANK AND UNRESPONSIVE. WE ATTEMPTED TO REBOOT THE SCREEN BUT NOTHING HAPPENS. THE CLIMATE CONTROL WAS STUCK CONTINUING TO COOL THE CAR. THE CAR WILL NO LONGER CHARGE PROPERLY. THE APP WILL NO LONGER CONNECT TO THE CAR. WE PULLED THE FUSE FOR THE TOUCHSCREEN TO GET THE CLIMATE CONTROL TO TURN OFF. THE CAR IS NOT DRIVABLE. PUBLIC INFORMATION INDICATES THAT THE ISSUES IS A FAILED EMMCDUE TO EXCESSIVE WRITING TO THE CHIP DUE TO TESLA'S DESIGN.

MCU FAILURE. DUE TO FAILED MCU THERE'S NO BACKUP CAMERA OR ANY OF THE SAFETY FEATURES. EVERY TESLA MODEL S/X BUILT BETWEEN 2012-2018 GOES THROUGH THIS ISSUE.

PLEASE NOTE THAT I HAVE USED THE VIN OF A JUNKYARD TESLA TO FILE THIS COMPLAINT SINCE THE VIN OF THE AFFECTED CAR IS UNAVAILABLE. HERE IS A FORUM POST IN WHICH AN OWNER PROVIDES 100% PROOF OF HIS STEERING KNUCKLE SNAPPING IN HALF AND NEARLY KILLING HIM. HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/FRONT-DRIVERS-STEERING-KNUCKLE-FRACTURED-WHILE-DRIVING-AT-55MPH-VIDEO.199103/ SNIP** DRIVING ON THE EXPRESSWAY, AND A HUGE BANG VIOLENTLY SHOOK THE CAR, AS IF I RAN OVER A HUGE POTHOLE, KNOCKING MY DASHCAM OFF ITS SUCTION MOUNT. LUCKILY I WAS ABLE TO KEEP IT UNDER CONTROL AND PULLED IT TO THE SHOULDER. I GET OUT AND SEE THE LEFT SIDE OF MY CAR IS SLAMMED TO THE GROUND, AND THE FENDER IS RIDING ON THE TIRE. I LIMP IT TO A SAFER SPOT IN A NEARBY PARKING LOT, AND TAKE A LOOK. THE STEERING KNUCKLE CASTING IS FRACTURED AT THE BOTTOM OF THE AIR SPRING! TESLA ROADSIDE SAYS THEY SEE NOTHING REMOTELY WRONG WITH MY CAR, SO I'LL NEED TO PAY FOR THE TOW MYSELF. I HAVEN'T HEARD OF THIS BEFORE, AND IT DOESN'T SEEM COMMON. I'M ASSUMING A CASTING DEFECT CAUSED A CRACK THAT PROPAGATED INTO A COMPLETE FRACTURE. LUCKILY MY DASHCAM SHOWS THAT THIS WASN'T CAUSED BY HITTING ANYTHING, AS I'M SURE THAT'S THE LIKELY REASON SC WOULD GIVE FOR A CASTING TO FRACTURE LIKE THAT.** THESE STEERING KNUCKLES ARE MADE FROM POOR QUALITY CAST ALLOY AND THIS SAME FAILYRE HAS HAPPENED TO MANY OTHER CARS. PLEASE RECALL THESE DEADLY CONTRAPTIONS IMMEDIATELY. THANK YOU. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

THE TOUCHSCREEN IN MY 2015 MODEL S HAS COMPLETELY FAILED. I'VE ATTEMPTED ALL OF THE RESETS THAT TESLA RECOMMENDS TO RESTART THE SYSTEM TO NO AVAIL. THE CAR IS NEARLY USELESS, NONE OF THE ELECTRICAL FEATURES OF THE VEHICLE WORK, INCLUDING HEATING/AIR CONDITIONING, CHARGING FEATURES, AUDIO OR TURN SIGNALS. THE CAR WORKED FINE YESTERDAY, TODAY THE SCREEN WAS JUST GONE.