2016 TESLA MODEL S Complaints

MY MEDIA CONTROL UNIT (MCU) HAS FAILED AND TESLA IS SLOW TO PROVIDE ME A REPLACEMENT. THEY CLAIM THAT I WILL BE PROVIDED A "REFURBISHED UNIT" AS SOON AS ONE BECOMES AVAILABLE. THE MCU FAILURE HAS IMPACTED MY CARS REAR BACKUP CAMERA, THE CHARGING SYSTEM, THE ABILITY TO TURN ON/OFF HEADLIGHTS AND FOGS LIGHTS, DRIVER SETTINGS SUCH AS STEERING (RIDE SELECTION), FRONT CRASH WARNINGS, ETC. MY TURN SIGNALS ARE NOT RESPONDING EITHER, AND I'M GRAVELY CONCERNED ABOUT OTHER SAFETY FEATURES FAILING WITHOUT THIS COMPONENT BEING REPLACED. TESLA ACTS LIKE IT'S MAIN PURPOSE IS FOR MEDIA LIKE NAVIGATION, MUSIC, ETC. BUT AS I STATED, SEVERAL ITEMS ARE DIRECT SAFETY HAZARDS. TESLA KNEW OF THIS MCU PROBLEM LONG AGO AND SHOULD HAVE ISSUED A RECALL FOR ALL TESLA MODEL S OWNERS EXPERIENCING THIS PROBLEM. *TR

INFOTAINMENT AUSTEN'S WENT BAD CAUSING ME LETO NOT KNOW MY SPEED OR ANY INFORMATION ON THE UNIT.

MCU SLOWS DOWN AND EVENTUALLY STOPS WORKING LEADING TO REPLACEMENT ON CARS MAYBE 2 YEARS OLD. *TR

THERE ARE TWO THINGS. FIRST THE BATTERY PACK DOES NOT HAVE THE ORIGINAL PERFORMANCE AS TESLA SLOWED DOWN SUPERCHARGING AND NOT GETTING THE MILES THE BATTERY IS SUPPOSED TO GET WITH A SAFETY UPDATE. SECOND THE TOUCH SCREEN GLITCHES AND HAS TO BE RESET MANY TIMES AND IT HAS A COMMON ISSUE OF THE MEMORY GOING BAD AND I AM NOW SEEING SYMPTOMS OF IT GOING BAD. *TR

THE COMPUTER UNIT ON MY TESLA MODEL S OCCASIONALLY EITHER GOES BLACK OR GETS PIXILATED AND TURNS INTO ALL KINDS OF RAINBOW COLORS AND STOPS BEING FUNCTIONAL. THIS IS ESPECIALLY CONCERNING BECAUSE ALL OF THE VEHICLE INFORMATION AND CONTROLS ARE PROCESSED THROUGH THE UNIT. *TR

I DIDN'T REALIZE WE CAN MAKE COMPLAINTS. THE TOUCH SCREEN CONSTANTLY BECOMES UNRESPONSIVE ON MY TESLA. I ALWAYS HAVE TO REBOOT IT IN ORDER TO GET IT WORKING AGAIN. SYSTEM HAS BECOME QUITE SLUGGISH AND UNRELIABLE.

THE MAIN TOUCHED WHICH CONTROLS MAJORITY OF CAR FUNCTIONS JUST RANDOMLY FREEZES. THE CAR IS DRIVABLE, BUT BARELY. AC BLOWS AIR AT FULL BLAST BUT DOESN'T COOL, SIGNALS DON'T WORK, LIGHTS ARE STUCK EITHER ON OR OFF. ETC. CAN'T LOCK THE DOOR. DEFROST CANNOT BE ACTIVATED. SO IT'S NOT TRIVIAL. *TR

IN LATE 2019, THE CENTER TOUCHSCREEN BEGAN SLOWING IN RESPONSIVENESS AND FREEZING AT TIMES. THE DASHBOARD SCREEN SOMETIMES WENT COMPLETELY BLACK, REQUIRING A REBOOT. WHEN THE CENTER TOUCHSREEN MALFUNCTIONED, THE BACKUP CAMERA WOULD NOT COME ON WHEN IN REVERSE GEAR. THE FREEZING AND SLOW RESPONSE TO BUTTON PRESSES CONTINUED TO DETERIORATE. THE WHOLE CONTROL SYSTEM (BOTH SCREENS) WOULD GO DARK AND REQUIRE A REBOOT SEVERAL TIMES A DAY. TESLA CLAIMED THAT THEY "COULD NOT REPRODUCE" THE PROBLEMS. I FINALLY PAID $2500 PLUS TAX FOR TESLA TO UPGRADE THE MAIN CONTROL UNIT FROM MY VERSION 1 TO THE NEWER VERSION 2. *TR

WHILE DRIVING AIM FREEWAY AT 65 STARTED HAVING SYSTEM FAILURE. FIRST THE GPS, THEN AIR CONDITIONING, THEN REAR VIEW CAMERA, THEN RADIO. THE RISKY ONE WAS AIR CONDITIONING. AMBIENT TEMPERATURE WAS 110 F. OUTSIDE OF QUARTZSITE, AZ. *TR

VEHICLE WAS TBONED ON THE DRIVER'S SIDE AND NEITHER THE SIDE NOR CURTAIN AIRBAGS DEPLOYED. *TR