2019 TESLA MODEL S Complaints

CRACKED RIM. UNACCEPTABLE I HAVE HAD TO REPLACE ABOUT 6 TIRES ON MY CAR THAT HAS 17,600 MILES. I DID NOT NOTICE ANYTHING OTHER THAN MY TIRES KEEP GOING FLAT. TESLA KEEPS TELLING ME TO REPLACE MY TIRES TO MAKE MONEY OFF ME BUT ITS THE RIMS THAT ARE THE PROBLEM.

AT ~5,000 TOTAL VEHICLE MILES, OUR 2019 MODEL S PERFORMANCE HAD SUDDEN AND COMPLETE POWER STEERING ASSIST FAILURE AT HIGHWAY SPEEDS, POSSIBLY CONCURRENT WITH AUTOPILOT (AUTOSTEER) FAILURE. EITHER I, OR THE AUTOPILOT SYSTEM, TURNED OFF THE AUTOPILOT FEATURE AT OR NEAR A SLIGHT CURVE ON AN INTERSTATE FREEWAY. IMMEDIATE "STARTLE" REACTION WAS THAT THE AUTOPILOT FEATURE WAS "FIGHTING" ME FOR CONTROL AS I TURNED THE STEERING WHEEL TO KEEP THE CAR ON THE FREEWAY, WITH EXTREME EFFORT. THE REALITY IS MOST LIKELY THAT THIS "FIGHTING" WAS ONLY THE IMMEDIATE IMPRESSION CAUSED BY THE MASSIVE AMOUNT OF EFFORT REQUIRED TO TURN THE STEERING WHEEL, DESPITE BEING AT SPEEDS IN THE 60-70 MPH RANGE. SOON NOTED A SCROLLING SERIES OF WARNING MESSAGES: A. "STEERING ASSIST REDUCED: STEERING MAY REQUIRE INCREASED EFFORT." [WHICH IS A GROSS UNDERSTATEMENT.] B. "AUTOPILOT SAFETY/CONVENIENCE FEATURES UNAVAILABLE: FEATURES MAY BE RESTORED ON NEXT DRIVE." [WHICH, AFTER THE CAR HAD SAT PARKED FOR ~30 MINUTES, WERE RESTORED.] USER-VISIBLE MCU-DISPLAY FAILURE LOG REVEALED THE FOLLOWING SUPPLEMENTAL FAILURE CODES (WITH THE PROBABLE TIMES OF FAILURE):: 1. 17:26/APP_W207: AUTOSTEER TEMPORARILY UNAVAILABLE 2. 17:20/APP_W264 AUTOPILOT SAFETY/CONVENIENCE FEATURES UNAVAILABLE: FEATURES MAY BE RESTORED ON NEXT DRIVE I FEEL VERY STRONGLY THAT THIS SORT OF POWER STEERING FAILURE WOULD LIKELY HAVE RESULTED IN A LESS EXPERIENCED DRIVER SUSPECTING THE STEERING HAD "LOCKED UP" AND BE CAUSAL TO A MAJOR ACCIDENT. GIVEN THE CIRCUMSTANCES OF THE FAILURE MODE, AND AT THESE SPEEDS, FATALITIES COULD BE LIKELY. OF NOTE, THIS IS AT LEAST THE FOURTH TIME THIS HAS OCCURRED TO US, BUT THE FIRST WITH THIS CAR; ALL OTHER EVENTS WERE IN A 2017 MODEL S PERFORMANCE, ALSO AT VERY LOW TOTAL MILEAGE. AFTER A FAILED REPAIR ATTEMPT, THAT MODEL S WAS TRADED IN TO TESLA FOR THIS MODEL S . . . .

NHTS COMPLAINT ENTRY 2020-08-07 NARRATIVE SECTION: ON TWO SEPARATE DAYS WHILE DRIVING MID-MORNING OR MID-DAY IN A STRAIGHT TRAJECTORY ON SMOOTH AND LEVEL ROAD SURFACE AND NOT BRAKING BOTH THE DRIVER'S AND THE CENTER CONSOLE'S DISPLAY AND TOUCH PANEL, RESPECTIVELY, SIMULTANEOUSLY TURNED COMPLETELY BLACK SO AS TO DISPLAY NOTHING, JUST A COMPLETELY BLANK, BLACK PANEL. THE FIRST OCCASION WAS ON A HIGHWAY AT APPROXIMATELY 55 MPH SPEED. THE SECOND OCCASION WAS ON A RESIDENTIAL STREET AT APPROXIMATELY 40 MPH SPEED. THE DISPLAYS RETURNED IN THE SAME MANNER AS FROM A SYSTEM REBOOT. HOWEVER, THE SYSTEM REBOOT APPEARED TO OCCUR INDEPENDENT OF MY EFFORTS TO INDUCE A SYSTEM REBOOT. I WAS HOLDING DOWN THE TWO OPPOSITE SIDE STEERING WHEEL BUTTONS IN THE USUAL WAY FOR A SYSTEM REBOOT, BUT THERE WAS NO RESPONSE WITHIN THE EXPECTED INTERVAL OF PERHAPS 10 TO 20 SECONDS. THE SYSTEM REBOOTED WITHIN A MINUTE, SEEMINGLY ON ITS OWN, AND ALL TOUCH PANEL AND DISPLAY FEATURES APPEARED TO RETURN TO NORMAL. THERE WAS NO CORRESPONDING AUDITORY SIGNAL NOR VISUAL GRAPHIC BEFORE OR AFTER THE INCIDENT. AS IMMEDIATELY STOPPING WAS NOT PRACTICAL DURING EITHER INCIDENT I CONTINUED DRIVING WITHOUT LOSS OF STEERING, ACCELERATOR OR BRAKING FUNCTIONS. MY RECOLLECTION IS THAT THE TWO INCIDENTS OCCURRED A FEW DAYS APART. THE DATE PROVIDED IS AN ESTIMATE OF THE FIRST OCCASION.

2019 TESLA MODEL S IN JUNKYARD HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/36985305?ROWNUMBER=5 AND GUESS WHAT..... THE BACK WHEEL FELL OFF! THAT'S IT...BACK WHEEL FELL OFF. PHOTOS SHOW THAT ALL THE GIBLETS ARE STRETCHED AND SNAPPED. DO YOU REALLY THINK IT IS ACCEPTABLE THAT THESE HEAVY HIGH POWERED CARS HAVE SUSPENSION COMPONENTS WITH THE MECHANICAL PROPERTIES OF SWISS CHEESE?? YOURS WHOMPILY KEEF WIVANEFF

AT LOW SPEEDS (10-30 MPH) THERE IS A RATTLE THAT SOUNDS LIKE IT IS COMING FROM UNDER THE FRONT LEFT SIDE OF THE CAR. IT IS TRIGGERED BY EVEN THE SLIGHTEST OF BUMPS IN THE ROAD. IN 2018, TESLA ADMITTED TO THE PROBLEM AND WAS REPLACING STRUTS (OR EVEN BUYING BACK CARS), BUT EVER SINCE 2019, THEY SAY IT'S A "NORMAL" NOISE. I'M SORRY, BUT ANY NOISE THAT MAKES ME WONDER IF MY WHEELS OR SUSPENSION ARE GOING TO FALL OFF SHOULD NOT BE CONSIDERED A NORMAL NOISE. TESLA EVEN RELEASED A SERVICE BULLETIN ON 10/9/18 THAT SAID ONE WAY TO POSSIBLY GET RID OF THE RATTLE IS TO REMOVE THE BOLTS THAT HOLD THE STRUT BRACES TO THE CAR BODY AND PUT A FOLDED UP "SHOP TOWEL" BETWEEN THE BRACES AND THE BODY! THE ODD THING IS THAT THE TOWEL SOLUTION ACTUALLY TAKES AWAY 75% OF THE RATTLE. YET, TESLA STILL REFUSE TO DIG DEEPER TO ACTUALLY SOLVE THE ISSUE. IF A COMPANY CAN SEND A ROCKET INTO OUTER SPACE (AND LAND IT BACK ON EARTH ON AN EXACT TARGET AT 5 MPH) I WOULD THINK THEY COULD DO WHATEVER IS NEEDED TO MAKE THEIR $100G CARS NOT RATTLE. IN ANY CASE, I WILL ATTACH THE SERVICE BULLETIN FROM 10/8/2018. THE INSTRUCTION ABOUT USING "SHOP TOWELS" IS STEP 3E. I REALIZE THE SERVICE BULLETIN WAS RELEASED FOR THE 2018 CARS, BUT THE STRUTS AND STRUT BRACES ARE THE SAME FOR THE 2018 AND 2019 MODELS. P.S. - THE NOISE STARTED WHEN THE CAR HAD AROUND 100 MILES ON IT, AND IT HAS ONLY WORSENED SINCE THEN. THE CAR NOW HAS 9200 MILES ON IT. P.P.S. - I'VE DRIVEN SEVERAL TESLA MODEL S LOANER CARS AND THEY ALL HAVE THE SAME RATTLE.

I WAS DRIVING MY 2019 MODEL S TESLA ON AUTOPILOT DOWN THE FREEWAY AT FREEWAY SPEED WHEN SUDDENLY IT STARTED BRAKING AND THE ALARMS WENT OFF AS IF REACTING TO AN IMPENDING COLLISION. ONLY, THERE WAS NOTHING IN FRONT OF ME TO REACT TO. THE GUY BEHIND ME REAR ENDED ME AND SPUN ACROSS TRAFFIC LANES. THANKFULLY, EVERYONE WALKED AWAY FROM THIS WITH WHAT WE THINK IS JUST WHIPLASH AT THIS TIME - IT COULD HAVE BEEN SO MUCH WORSE!

THIS ABOUT THE 400TH TIME THAT I HAVE HAD TO FILE A COMPLAINT ABOUT DEFECTIVE TESLA SUSPENSIONS. I DON'T GIVE UP EASILY. HERE IS A TESLA IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/35537692/22 IT HAS NOT BEEN IN A CRASH. NO AIR-BAGS DEPLOYED. NO DAMAGE TO THE BODYWORK. THE ENTIRE FRONT SUSPENSION HAS FALLEN TO BITS. THE WHEEL AND TIRE APPEAR UNDAMAGED SO IT CAN NOT HAVE RUN OVER A BOULDER. EVERY SINGLE COMPONENT OF THE SUSPENSION HAS SNAPPED INTO PIECES. THE CAST MONKEY METAL STEERING KNUCKLE HAS CRACKED INTO SEVERAL PIECES. ALL THE BALL JOINT STEMS HAVE SNAPPED. THE ENTIRE SHEMOZZLE IS TOTALLY FUBAR!!! ELON MUSK CLAIMS THAT ALL MY COMPLAINTS ARE FRAUDULENT AND THAT I AM UNHINGED. THUS FAR I HAVE NOT BEEN CHARGED WITH FRAUD OR COMMITTED TO A MENTAL INSTITUTION. I AM SOOOO DISAPPOINTED. HAVE A GREAT DAY. YOUR FRIEND KEEF

ON HARD ACCELERATION (IN MOTION), THE CAR VIBRATES AND RATTLES FROM THE FRONT END. TESLA SAID THEY DO NOT HAVE A FIX. LOTS OF PEOPLE ARE COMPLAINING ABOUT IT. I FRERL SOMETHING MAJOR IS WRONG WITH THE CAR AND TESLA IS DOING NOTHING TO FIX THE PROBLEM.

THE PASSENGER SIDE FRONT WHEEL GOT DISLODGED FROM THE STRUT AND THE CAR WAS UNCONTROLLABLE. IT WAS IN MOTION ON CITY STREET AFTER JUST GETTING OFF THE HIGHWAY

TL* THE CONSUMER OWNS A 2019 TESLA MODEL S. THE CONSUMER STATED THAT WHILETHEY WERE PULLING INTO THE DRIVEWAY UNKNOWN, THE VEHICLE ACCELERATED AND CRASHED INTO THE GARAGE DOOR AND WALL. THE AIR BAGS DID NOT DEPLOY, AND THE STEERING WHEEL AND BRAKES SEIZED. THERE WERE NO INJURIES. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 76.2. *BF ORI NUMBER (XXX) ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).')*JB *BF *AS