2015 TESLA MODEL S Complaints

MAIN COMPUTER SCREEN FAILURE. IT'S BEEN DOWN FOR OVER 2 MONTHS WAITING ON PARTS. NO ETA

THE MCU IN MY CAR WENT OUT. I WAS PARKED WHEN THIS HAPPENED. I WAS A FEW MONTHS OUT OF WARRANTY. I PAID $1795.00 TO HAVE IT REPLACED. WHEN MY MCU WENT OUT THIS DISABLED MY BLINKERS. THIS IS THE SAME THING THAT HAPPENED THAT THE NHSTA IS CURRENTLY INVESTIGATING.

THE MAIN SCREEN, MCU, ON MY TESLA MODEL S, 2015 70D BEGAN REBOOTING DURING DRIVING. ON SATURDAY, JULY 4TH, 2020, THE CAR WOULD NOT START AT ALL. TESLA CUSTOMER SERVICE COACHED ME ON GETTING THE CAR TO WORK WITHOUT THE MAIN SCREEN, HOWEVER IT IS NOT SAFE. THE BRAKE LIGHTS, SIGNAL LIGHTS, REAR CAMERA DO NOT WORK, VERIFIED BY MY SPOUSE. FURTHER, MOST OF THE OTHER CONTROLS, E.G. DE-FOG, AIR CONDITIONING, ROOF, ETC, DO NOT WORK. THE RE-BOOTING OF THE SCREEN, WHERE IT WOULD BLANK OUT WITHOUT WARNING, AND EVENTUALLY COME BACK LATER, OCCURRED WHILE THE CAR WAS IN MOTION -- VERY DISTRACTING. AT THIS POINT, THE MAIN DISPLAY, OR MCU, IS "BRICKED" -- IT WON'T DISPLAY ANYTHING AT ALL, SO THAT HAS HAPPENED WHEN THE CAR IS STATIONARY.

THE VEHICLE WAS PARKED AND LOCKED. WHEN I UNLOCKED THE CAR AND OPENED THE DOOR, THE INFOTAINMENT SCREEN ON THE TESLA WILL NOT BOOT UP. AS A RESULT, THE SIDE REAR VIEW MIRRORS WILL NOT UNFOLD AND THE REAR VIEW CAMERA CANNOT BE VIEWED. IN ADDITION, THE CLIMATE CANNOT BE ADJUSTED. I ATTEMPTED TO REBOOT THE INFOTAINMENT SYSTEM SEVERAL TIMES AND LOCKED & UNLOCKED THE CAR, BUT THE INFOTAINMENT SCREEN DID NOT TURN ON AND THE SIDE MIRRORS WILL NOT UNFOLD.

MY MCU HAS FAILED FOR THE 3RD TIME RENDERING THE CAR W/O TURN INDICATORS AND OTHER FEATURES.

THE CENTER SCREEN (MCU) HAS GLUE RUNNING INSIDE THE SCREEN OF THE ENTIRE UNIT AND THEN LEAKING OUT THE BOTTOM. THE SCREEN NOW ALSO TURN OFF (REBOOTS) AT DIFFERENT TIME WHILE DRIVING THUS INCAPACITATING THE REVIEW CAMERA, AIR CONDITIONING AND OTHER FUNCTIONS FOR UP TO 5-8 MINUTES WHILE SYSTEM REBOOTS. THIS HAPPENS WHILE STATIONARY AND IN MOTION..

MY CURRENT MEDIA CONTROL UNIT (MCU) STOP WORKING. I NOT LONGER HAVE NAVIGATION, AC AND I CANNOT CONTROL UNLOCKING OF MY DOORS ETC.

MY TESLA MCU1 SCREEN/MEMORY FAILED AND HAD TO BE REPLACED AT MY EXPENSE. $1600. WHEN THAT HAPPENS, TURN SIGNALS, CLIMATE CONTROL, AND WIPERS ARE INOPERATIVE, MAKING THE VEHICLE UNSAFE TO DRIVE.

MCU DEGRADATION. OBTAINED THE CAR IN 2019 AND BY 2020 THE UNIT HAS DEGRADED TO DANGEROUS STATES. WHILE DRIVING THE CAR IN REVERSE THE CAMERA SPLIT INTO TWO IMAGES INVERTED, MAKING IT DIFFICULT TO SEE WHILE BACKING UP. ALSO THE SYSTEM NAVIGATION FAILED DURING ONE OF MY TRIPS CAUSING ME TO SOFT RESET IT AT NIGHT WHILE DRIVING. THE CAR SHUT OFF THE HEADLIGHTS IN A DARK AREA WITH NO STREET LAMPS, FORCING ME TO PULL OVER USING THE HAZARDS TO PARK. THE SYSTEM NEVER SHUT OFF THE HEADLIGHTS OR PREVENTING DRIVABILITY WHEN RESETTING IN THE PAST. MENU FUNCTIONS HAVE STARTED TO SHOW UP CRYPTIC AND UNUSEABLE FORCING MORE COMMON RESTARTS WHILE DRIVING. MULTIPLE TRIPS TO TESLA SERVICE CENTERS WILL NOT RESOLVE THE ISSUE. THE STAFF IGNORE IT AND SAY ITS NORMAL. THEY KEEP SAYING THE CACHE IS FULL AND ONLY THEY CAN FULLY CLEAR THE CACHE. IN ALL CASES THE VECHICLE WAS IN MOTION AND EACH COULD HAVE RESULTED IN AN ACCIDENT.

IN 2018 TESLA NOTIFIED ME OF NEEDING TO INSPECT AND REPLACE 5 BOLTS SECURING MY STEERING BOX AND POWER STEERING UNITS. THEY DID THAT AND LEFT. I HAD SERIOUS MEDICAL ISSUES, SO MY TESLA MODEL S HAD ONLY 7,590 MILES. IN 2020 WITHIN JUST A FEW MILES BUT NEARLY 2 YEARS FROM THAT 5-BOLT REPLACEMENT, I WAS DRIVING ON I89 TOWARDS A TESLA SUPERCHARGER, I FELT THE CAR WAS WANDERING EVER SO SLIGHTLY WITHIN MY LANE, SO I WAS UNEASY, BUT ATTRIBUTED IT TO MY 4 STUDDED SWEDISH SNOW TIRES. ARRIVING AT THE SUPERCHARGER, NOTICED MUCH STEERING EFFORT TO BACK INTO CHARGING POSITION. WHEN LEAVING, IT HAD MORE EFFORT TO STEER, AND IT DIDN'T BOTHER ME MUCH ONCE I WAS ROLLING ALONG. SAME WANDERING PROBLEM ON THE INTERSTATE. LOOKED ON THE INTERNET AND FOUND THE 38 PAGE SERVICE BULLETIN FROM TESLA. #SB-18-32-002 R1 SEVERAL TIMES IN IT TESLA WARNED THAT IF AT ANY POINT MORE THAN 1 BOLT IS REMOVED AT A TIME, THE STEERING BOX MUST BE REPLACED. THEY DID NOT ELABORATE AS TO WHY. IT SEEMS NOW WE KNOW. ANOTHER ISSUE I MENTIONED TO ELECTRIFIED GARAGE IN SEABROOK, NH IS THE REAR OF THE CAR SETTLES DOWN TO NEARLY TOUCHING THE REAR WHEELS OVERNIGHT. I SUSPECTED AN AIR LEAK AND THEY REPORTED THAT I NEEDED TWO REAR AIR SHOCK ASSEMBLIES AND A NEW STEERING BOX. THEY SAID TESLA OFFERED NO REAR SHOCK REBUILD KIT CONTAINING NEW IMPROVED SEALS. I AM IN SHOCK OVER BOTH THESE PROBLEMS AT 7,600 MILES AND SENT 2 EMAIL LETTERS OFF TO TESLA, AND NO REPLY FROM EITHER LETTER. PERHAPS THE NHTSA SEES THIS AS A REPEATING ISSUE ON LOW MILEAGE 2015 TESLA MODEL S P85D ELECTRIC CARS? MY 2015 TESLA IS STILL SITTING AT THE ELECTRIFIED GARAGE 10 DOWS LANE - SEABROOK, NH 03847 AFTER ALMOST 7 WEEKS. I LOVE THE SAFETY ASPECTS OF THE MODEL S, BUT AFTER STRUGGLING OVER THE PAIN OF POOR ENGINEERING & SUPPLIER PROBLEMS, I AM LOOKING ELSEWHERE UNTIL THEY WORK OUT THE BUGS. SB-18-32-002 R1 ATTACHED.