2016 TESLA MODEL S Complaints

View complaints related to 2016 TESLA MODEL S. The complaints found here are submitted by actual consumers with first hand experience. There are more than 640 complaints submitted for the 2016 TESLA MODEL S. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2016 TESLA MODEL S
    - WOODBURY, NY

    EXPERIENCING MAJOR AND PAINFUL PRESSURE BUFFETING FROM THE LIFT GATE OF THE MODEL S. THIS ISSUE HAS BEEN WELL DOCUMENTED AMONGST MANY OWNERS AND THE RESOLUTION IS TO ADJUST THE RUBBER DISCS THAT COME INTO CONTACT WITH THE PLASTIC ADJUSTABLE SHIMS OF THE CAR BODY. I'VE PERFORMED THIS ADJUSTMENT AND SO HAS THE SERVICE CENTER. BUT NOW, THERE'S NO WAY OF RESOLVING THIS ISSUE. ADDITIONALLY, TESLA SERVICE REFUSES TO EVEN ACKNOWLEDGE THIS OBVIOUS DEFECT. MY 15 YEAR OLD SON AND I PERFORMED EXTENSIVE RESEARCH ON THIS MATTER, AND WE DISCOVERED A DIRECT CORRELATION BETWEEN THE INCONSISTENT PANEL GAPS OF THE REAR PORTION OF THE MODEL S AND THE PRESSURE BUFFETING. THE THREADING ATTACHED TO THE FRAME, UNDER THE PLASTIC ADJUSTABLE SHIM IS STRAIGHT ON THE DRIVERS SIDE, AND ASKEW ON THE PASSENGER SIDE. THE SURROUNDING ALUMINUM IS ALSO SHOWING SIGNS OF DUCTILE FRACTURING. THE MOVEMENT OF THIS THREADED COMPONENT, PREVENTS THE SHIM FROM SITTING EQUAL TO THE DRIVERS SIDE SHIM, THEREFORE CAUSING THE LIFT GATE NOT BEING ABLE TO FULLY SIT LEVEL, CAUSING INCONSISTENT GAPS AT THE ADJOINING PANEL TRANSITIONS. EVEN MORE DISTURBING, THE ALUMINUM BODY PANEL THAT SURROUNDS THE LIFT GATE OPENING IS EXHIBITING A SIGNIFICANT TENSION STRESS. I HAVEN'T REMOVED ANY INTERIOR BODY TRIM PANELS TO EXAMINE THE ADJACENT PANELS. I MEASURED THE BODY GAPS RESULTING FROM THIS STRUCTURAL FAILURE WITH A DIGITAL CALIPER. THE DIFFERENCE IN SPACING IS 3MM. THIS IS SIGNIFICANT. I'VE ATTACHED PHOTOS OF THE THREADED ROD AREA SHOWING SIGNS OF DUCTILE FRACTURE, THE RIGHT SIDE OF THE LIFT GATE OPENING EXHIBITING SIGNS OF FAILURE FROM THE TENSION STRESSES. THIS VEHICLE HAS NEVER BEEN IN AN ACCIDENT. THIS POTENTIALLY DANGEROUS DEFECT SHOULD BE INVESTIGATED AND PUBLICIZED TO OTHER UNSUSPECTING MODEL S OWNERS. THIS IS AN IMMINENT SAFETY CONCERN.

    Source: NHTSA WEB SITE
  • 2016 TESLA MODEL S
    - PANAMA CITY, FL

    TL* THE CONTACT OWNED A 2016 TESLA MODEL S. THE CONTACT STATED THAT THE VEHICLE EXPERIENCE AN UNINTENDED ACCELERATION WHILE PARKING IN THE DRIVEWAY. THE VEHICLE ACCELERATED AND CRASHED INTO THE GARAGE WALL. THE CONTACT STATED THAT AFTER THE IMPACT, SEVERAL WARNING LIGHTS ILLUMINATED. THE CONTACT AND PASSENGERS DID NOT SUSTAIN INJURIES. THE INSURANCE TOWED THE VEHICLE TO AN INDEPENDENT MECHANIC. THE CONTACT WAS UNAWARE OF THE DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 29,000. THE VIN WAS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2016 TESLA MODEL S
    - PALM DESERT, CA

    TL* THE CONTACT OWNS A 2016 TESLA MODEL S. THE CONTACT STATED WHILE ENTERING THE GARAGE AT THE RESIDENCE, THE VEHICLE INDEPENDENTLY ACCELERATED. THE VEHICLE STRUCK A WALL AND A WATER HEATER. THERE WERE NO INJURIES SUSTAINED. THE CONTACT STATED THAT THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO LOCAL DEALER TESLA SERVICE CENTER LOCATED AT 68080 PEREZ RD, CATHEDRAL CITY, CA 92234, WHERE THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS REPAIRED. THE CONTACT STATED ON JANUARY 23,2020, SHE SELECTED THE FEATURE TO AUTOMATIC PARK HER VEHICLE, BUT WHILE THE VEHICLE WAS REVERSING IT IMPACTED ANOTHER VEHICLE. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED AS OF YET. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2016 TESLA MODEL S
    - ESTERO, FL

    VEHICLE HAS BEEN IN FOR SERVICE ON A FAULTY AIR SUSPENSION 5+ TIME IN A YEAR OF OWNERSHIP. FAULT CONTINUES AND THE SUSPENSION IS LOCKED IN ITS LOWEST SETTING WHEN FAULT HAPPENS. NO RHYME OR REASON WAS TO WHEN THE FAULT HAPPENS, STATIONARY OR MOVING, EXPERIENCED THE FAULT IN ALL

    Source: NHTSA WEB SITE
  • 2016 TESLA MODEL S
    - LOS GATOS, CA

    I WAS APPROACHING A STOP SIGN WITH MY FOOT LIFTED ABOVE BOTH PEDALS (BRAKE AND ACCELERATOR) WHEN MY CAR ACCELERATED FORWARD. I HAD ALWAYS THOUGHT THAT MOST OF THESE UNINTENDED ACCELERATIONS WERE DUE TO A DRIVER HITTING THE ACCELERATOR PEDAL INSTEAD OF THE BRAKE PEDAL SO I NOTED THAT MY FOOT WAS NOT RESTING OR PRESSING ON EITHER PEDAL. I PUT IT DOWN ON THE BRAKE PEDAL AND THE CAR STOPPED, BUT THIS SHOULD NEVER HAVE HAPPENED. I HAD NO CRUISE CONTROL OR STEERING AID ACTIVATED. I ALSO HAVE 'CREEP MODE' TURNED OFF.

    Source: NHTSA WEB SITE
  • 2016 TESLA MODEL S
    - PURCHASE, NY

    ON 1/18/20, I WAS TRAVELLING IN MY 2016 TESLA MODEL S P100D EASTWARD ON ANDERSON HILL ROAD TOWARD THE INTERSECTION WITH PURCHASE STREET. THE STOP LIGHT WAS RED. I WAS DRIVING 1MI UNDER THE SPEED LIMIT OF 35MPH. THE OUTSIDE TEMPERATURE WAS AROUND FREEZING, AND A WET SNOW HAD BEGUN 5-10MIN EARLIER, WITH MINIMAL ACCUMULATION. I KNOW EXACTLY HOW FAST I WAS GOING BECAUSE I HAD CRUISE CONTROL ON. I WAS NOT ON AUTOPILOT. JUST CRUISE CONTROL. WHEN THE INTERSECTION AND STOP LIGHT CAME INTO VIEW, I TAPPED THE BREAK TO DISENGAGE THE CRUISE CONTROL, AND THEN DEPRESSED THE BREAK TO SLOW THE CAR. NOTHING HAPPENED. THE BREAKS WOULD NOT ENGAGE. AND NEITHER DID THE REGENERATIVE BREAKING. I DO NOT FEEL THAT I WAS SKIDDING OR SLIDING. IT SIMPLY FELT AS IF THE CAR HAD NO IDEA I WANTED TO BRAKE. IT WAS VERY VERY STRANGE. IN THOSE FEW SECONDS IT BECAME CLEAR TO ME THERE WAS A GOOD CHANCE I WOULD BE DEAD SHORTLY. AS IT HAPPENS, I WAS STRUCK BROADSIDE BY A LARGE SUBURBAN TRAVELLING NORTHBOUND ON PURCHASE STREET PERHAPS 25 MILES AN HOUR. BOTH HE AND I SEEM TO HAVE EMERGED RELATIVELY UNSCATHED (PHYSICALLY, ANYWAY) THANK GOD. BUT I WANT TO KNOW WHAT HAPPENED TO MY CAR. CAN YOU PLEASE CONTACT TESLA AND DEMAND ALL THE INFORMATION FROM THE CARS COMPUTERS - AND THEIR COMPUTERS AT HQ - SO WE CAN FIND OUT??? WHAT HAPPENED WAS EXTREMELY DANGEROUS, AND COULD HAVE KILLED BOTH ME ND OTHERS. TO SUMMARIZE: BRAKE FAILURE, BOTH MANUAL AND DEGENERATIVE, IN 2016 TESLA MODEL S CAUSED MASSIVE COLLISION WITH BOTH CARS TOTALLED.

    Source: NHTSA WEB SITE
  • 2016 TESLA MODEL S
    - SAN JOSE, CA

    MY WIFE DROVE THE TESLA MODEL S TO WORK AT O'CONNOR HOSPITAL. ONCE SHE AT THE PARKING LOT AND MANEUVERING INTO THE PARKING SPACE, THE CAR SUDDENLY ACCELERATED AND IT END UP OVER THE CURB INTO THE LANDSCAPE AND CRASHED INTO A TREE. AFTER FIXING, WE HAVE ASKED TESLA CENTER TO LOOK INTO THE LOG TO SEE WHAT COULD HAVE HAPPENED TO THE CAR BUT THEY SAID THAT BECAUSE IT TOOK A MONTH TO FIX THE CAR SO THAT LOG WAS FILLED WITH TOO MANY OTHER NOTIFICATIONS. THE DAMAGE WAS ALMOST 9K AND WE HAD INSURANCE PREMIUM INCREASE SINCE THE ACCIDENT.

    Source: NHTSA WEB SITE
  • 2016 TESLA MODEL S
    - YOUNGSTOWN, OH

    I HAVE ALSO EXPERIENCED THE CAR ACCELERATING ON ITS OWN. WHILE PULLING INTO THE GARAGE WHILE TAPPING THE BRAKE THE CAR DID PROPEL FOWARD HITTING AN ITEM I HAD HANGING ON THE WALL.

    Source: NHTSA WEB SITE
  • 2016 TESLA MODEL S
    - BEVERLEY HILLS, CA

    PLEASE NOTE, VIN OF A JUNKYARD TESLA USED TO FILE COMPLAINT, THIS COMPLAINT IS ABOUT A 2016 MODEL S OF UNKNOWN VIN. DISCUSSION THREAD OF BROKEN SUSPENSION FORE-LINK HERE. HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/SUSPENSION-FAILURE.181184/PAGE-2 OWNER HAS NOW POSTED IMAGES OF THE BROKEN PARTS WHICH ARE ATTACHED TO THIS SUBMISSION. DRIVER IS ADAMANT THAT HE HAS NOT ABUSED THE CAR. SNIP ** PL VIEW PICS. IM NOT AN AGGRESSIVE DRIVER, HAVE NOT HIT ANYTHING PERHAPS GONE INTO A FEW COUNTRY ROAD POT HOLES BUT THAT IS NOT UNUSUAL. I DON'T AGREE WITH MELOCCOM ABOUT SUSPENSION. THESE ITEMS SHOULD LAST CARS LIFE NOT BE A FRAGILE ITEM SUBJECT TO YEARLY SCRUTINY. THERE DOESN'T APPEAR TO MUCH NOISE IN AUS ABOUT FAILED SUSPENSION. PERHAPS TESLA HAVE BEEN REPLACING THE PARTS WHEN THEY SEE THE CARS. IT APPEARS TO AFFECT CARS WITH AWD MORE THAN 3 YEARS OLD. IT WILL MOST LIKELY PRESENT AS A CRACK AT THE SMALL END OF THE FOREARM YOU WILL NEED TO REMOVE IT TO CHECK. IF IT FAILS THERE WILL BE A LOUD SHUDDER WHICH MIGHT SHAKE THE BONNET. THIS IS GENERALLY OBSERVED AT LOW SPEEDS WHILST PARKING AND THE WHEEL MAY HIT THE WHEEL ARCH WHEN YOU DRIVE OFF.** THE IMAGES SHOW THAT THIS FAILURE IS CAUSED BY BAD DESIGN AND MANUFACTURE. THE SAME FAILURE HAS HAPPENED ON MANY OTHER TESLAS AND IS PROBABLY THE CAUSE OF SOME FATAL CRASHES. THIS SITUATION MUST NOT BE ALLOWED TO CONTINUE. MORE PEOPLE WILL BE KILLED UNNECESSARIL. THANK YOU KEEF WIVANEFF

    Source: NHTSA WEB SITE
  • 2016 TESLA MODEL S
    - BEVERLEY HILLS, CA

    MODEL S IN JUNKYARD AND GUESS WHAT! THE BACK WHEEL HAS FALLEN OFF. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/34900296/2 NO AIR-BAGS DEPLOYED, NO IMPACT DAMAGE. THE SUSPENSION LINKS ARE STRETCHED UNTIL THEY HAVE SNAPPED AND THEN THE WHOLE SHEMOZZLE HAS EXITED THROUGH THE WHEEL WELL ( LEAVING STRETCH MARKS). OTHER ROAD USERS ARE LIKELY TO BE UNIMPRESSED BY THESE SNAP-OFF WHEELS WHEN ONE OF THEM SMASHES THEIR FACE IN. THIS SITUATION IS INSANE AND LUDICROUS. IWOULD YOU PLEASE BE SO KIND AS TO IMMEDIATELY GROUND THESE CONTRAPTIONS. THANK YOU. KEEF WIVANEFF

    Source: NHTSA WEB SITE