2015 TESLA MODEL S Complaints

THE VEHICLE'S PRIMARY SCREEN FOR CONTROLLING MOST FUNCTIONS, KNOWN AS THE MCU VERSION 1, CONSTANTLY CRASHES, WHILE DRIVING AND STATIONARY. WHEN IT IS OFF, I CANNOT USE MY REVERSE CAMERA, CONTROL HEAT/AC, NOT CAN I CHECK VARIOUS CAR STATUSES. IT IS A KNOWN DEFECT WITH TESLA. I AM BEING TOLD IT WILL EVENTUALLY STOP WORKING ALTOGETHER AND THERE WILL BE A $2500 COST TO REPLACE IT WITH THE SAME MCU WITH THE KNOWN DEFECT. *TR

MY MEDIA CONTROL UNIT (IPAD SCREEN-LIKE) CRASHES, IS INCREDIBLY SLOW AND DOESN'T LOAD INTERNET FEATURE THAT WAS PROMISED. TOOK TO TESLA MULTIPLE TIMES AND THEY SAID IT'S NORMAL AND THEIR FUTURE UPDATES WILL ADDRESS THIS. THIS WAS SAID LAST YEAR, AND MY INTERNET STILL DOESN'T WORK (EVEN UNDER STRONG WIFI). CRASHES PERIODICALLY AND VERY SLOW. *TR

COMPUTER OCCASIONALLY CRASHES AND COMPROMISES THE SAFETY OF VEHICLE BECAUSE OF A DEFECT. ALSO DOOR HANDLES, ALL 4 HAVE BROKEN COMPROMISING SAFETY, BECAUSE OF MANUFACTURER DEFECT.

WELL DOCMENTED FAILURE OF A MEMORY CHIP THAT HAS BEEN DOCUTETED TO FAIL AFTER A CERTIN AMOUNT OF READ/WRITE CYCLES, TESLA HAS BEEN WELL AWARE OF THIS FAULT FOR YEARS AND HAS DONE NOTHING TO ADDRESS THE ISSUES LEAVING OWNERS SOMETIME STRANDED OR REDUCLED VEHILCE FUNCTIONALTY. TESLAS RESPNOSE HAS BEEN TO REPLACE THE FAULTY SYSTEM WITH A REFURBISH UNIT THAT WILL HAVE THE SAME ISSUE IN THE FUTIURE AND CHARGING THE CUSTOMER BETWEEN 1500-2000 TO REPLACE.

MCU1 MEMORY CHIP PROBLEM STARTING TO SHOW SYMPTOMS OF SLOWNESS, REBOOTING, NON RESPONSIVENESS AND NEEDS REBOOTING WHILE DRIVING TO GET IT TO WORK. WHEN IT CRASHES WILL BREAK BACKUP CAMERA, TURN SIGNALS, AND ABILITY TO CONTROL DEFOGGERS WHICH IS EXTREMELY DANGEROUS AND SHOULD BE RECALLED. *TR

THE MCU V1 IS KNOWN TO FAIL. IT'S BECOME SLUGGISH AND BLACK SCREENS. NOT ACTING AS IT SHOULD.

THE MCU (MAIN SCREEN/COMPUTER) FAILED AND NEEDED TO BE REPLACED. ALL THE MCU FUNCTIONS DID NOT WORK DURING THE FAILURE. SEE PHOTOS OF THE BLANK SCREEN AND CORRESPONDENCE WITH TESLA SERVICE.

TL* THE CONTACT OWNS A 2015 TESLA MODEL S. THE CONTACT STATED THAT THE MEDIA CONTROL UNIT TOUCH SCREEN WAS INOPERABLE. THE CONTACT STATED THAT WHILE ATTEMPTING TO RECHARGE THE BATTERY, THE SYSTEM FLICKERED AND FAILED TO CHARGE. THE CONTACT STATED THAT THE BACK-UP CAMERA WAS ALSO INOPERABLE. THE VEHICLE WAS UNDRIVABLE. AN INDEPENDENT MECHANIC WENT TO THE RESIDENCE TO INSPECT THE VEHICLE AND THE CONTACT WAS INFORMED THAT THE MEDIA CONTROL UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 89,586.

THE TOUCHSCREEN IS FINALLY DEAD, WOULDN'T TURN ON. ALL SETTINGS RELATED TO THE TOUCHSCREEN IS ALL GONE, THUS ALL ESSENTIAL FUNCTIONS CONTROLLED BY THE TOUCHSCREEN IS OFF, INCLUDING BACKING UP CAMERA. I FELT VERY UNSAFE TO DRIVE. THE CAR WOULD TAKE A VERY LONG TIME TO TURN ON. WHEN I SLOWED DOWN AND STOPPED AT A STOPLIGHT, IT ROLLED BACKWARD SINCE I DIDN'T KNOW THAT THE CREEP MODE WAS DISABLED WITH THE DEAD TOUCHSCREEN. I WAS LUCKY ENOUGH TO NOTICE THE CAR ROLLING AND STOPPED IN TIME BEFORE HITTING SOME OTHER CAR.

THE CENTER CONSOLE DISPLAY OF MY TESLA MODEL S HAS ABRUPTLY STOPPED WORKING. I CAN NO LONGER ACCESS THE MAJORITY OF THE FEATURES OF MY VEHICLE, SUCH AS TURNING ON A/C, ACCESSING GPS, CONTROLLING THE SUNROOF, ADJUSTING VEHICLE SETTINGS, ADJUSTING MY SIDE MIRRORS, DEFOGGING THE WINDSHIELD, ACCESSING THE REARVIEW CAMERA, AND ANY OTHER SETTING THAT IS CONTROLLED BY THE CENTER DISPLAY. THIS HAS MADE DRIVING THE CAR NEARLY IMPOSSIBLE. BECAUSE OF THE LOW VISIBILITY OF THE REARVIEW WINDOW, I HEAVILY RELY UPON THE REARVIEW CAMERA. SINCE CENTER CONSOLE DISPLAY WAS OFF AND HENCE NO REARVIEW CAMERA, I ENDED UP DAMAGING MY BUMPER INTO A LOW-PROFILE OBJECT THAT OTHERWISE WOULD HAVE BEEN VISIBLE HAD THE CAMERA BEEN ENABLED. I ONLY DROVE MY VEHICLE ONCE AND DAMAGED IT ON THE FIRST DRIVE WITH THE CENTER CONSOLE OFF. I CONTACTED TESLA TO HAVE THIS PROBLEM FIXED, BUT WAS TOLD I WOULD NEED TO PAY APPROXIMATELY $1,500.00 TO REPLACE THE MCU WITH THE EXACT SAME VERSION. FURTHER, THIS REPLACEMENT WOULD LIKELY TAKE A MONTH TO BE FIXED, RENDERING MY VEHICLE EFFECTIVELY USELESS.