2015 TESLA MODEL S Complaints

TESLA MODEL S CENTER CONSOLE SCREEN GOES BLACK AND WILL NOT RESTART. THIS IS A HUGE SAFETY CONCERN. WITH IT BEING THE BRAINS OF THE CAR, ITS USELESS. APPARENTLY TESLA KNOWS ABOUT IT, BUT NO RECALL IS BEING ISSUED. THE REPAIR IS AROUND 2,000. THIS NEEDS TO BE MADE A SERIOUS SAFETY CONCERN. *TR

MULTIPLE ISSUES WITH THE TOUCHSCREEN SINCE PURCHASE WHICH REQUIRED RESTART OF THE TOUCHSCREEN. ISSUES HAPPENED WHILE STATIONARY AS WELL AS WHILE IN MOTION. VEHICLE WAS STILL OPERATIONAL. TOUCHSCREEN FINALLY DIED EARLY 2020 AND WOULDN'T RESTART. HAS BEEN REPLACED WITH NEW TOUCHSCREEN AND CHARGED FOR NEW SCREEN AND REPLACEMENT. *TR

I RECENTLY PURCHASED A USED 2015 MODEL S DIRECTLY FROM TESLA. UPON RECEIVING THE VEHICLE, I NOTICED THAT THE MUSIC PLAYER REPEATS SONGS EVEN THOUGH IT IS SET TO PLAY A PLAYLIST, THE LTE CONNECTION IS VERY WEAK REGARDLESS OF LOCATION, I COULD NOT USE THE TESLA APP TO REMOTELY CONTROL THE CAR, AND VARIOUS ISSUES WITH THE USER INTERFACE REQUIRING A FULL REBOOT OF THE MAIN CLUSTER THIS OCCURS RANDOMLY, SOMETIMES WHEN DRIVING WHILE OTHER TIMES STATIONARY. TESLA HAS ALREADY TROUBLESHOOTED THE ISSUES AND EVEN SENT A SOFTWARE UPDATE YET THE ISSUES REMAIN. *TR

CAR WAS STATIONARY. STARTED TESLA AND MAIN NAVIGATION AND CAMERA SCREEN. MCU FAILURE RESULTS IN LOSS OF AUDIBLE AND VISUAL FEATURES PROVIDED BY THE TOUCHSCREEN, SUCH AS INFOTAINMENT, NAVIGATION, AND WEB BROWSING. THIS INCLUDES LOSS OF REAR CAMERA IMAGE DISPLAY WHEN REVERSE GEAR IS SELECTED, RESULTING IN REDUCED REAR VISIBILITY WHEN BACKING. *TR

I SUBMIT THIS AS ADDITIONAL DATA FOR NHTSA INQUIRY PE-20-010, TESLA MOTORS. THE CENTRAL SCREEN AND PROCESSOR THAT RUN MOST OF THE NON-DRIVING ELECTRICS IN THE CAR DIED. THE REAR CAMERA STOPPED WORKING. THE AIR CONDITIONING WAS STUCK ON THE SAME SETTING AND WOULD NOT GO OFF. I NEEDED TO KEEP THE CAR PLUGGED IN FOR 7 DAYS UNTIL IT WAS FIXED SINCE THE CLIMATE CONTROL WOULD DRAINING THE BATTERY. SOUNDS ASSOCIATED BLINKERS DIDN'T WORK. ODDLY, THE ODOMETER ALSO STOPPED LOGGING MILES. SINCE MY CAR IS OUT OF WARRANTY I HAD TO PAY $1886 TO HAVE IT REPLACED DURING COVID. TESLA SERVICE CENTER WAS VERY HELPFUL, BUT IF THIS IS A COMMON PROBLEM, TESLA SHOULD BE FIXING THIS FREE OF CHARGE. THE CAR WAS DRIVABLE AT A BASIC LEVEL BUT IT WAS NOT FULLY FUNCTIONAL. THIS FIRST HAPPENED WHEN THE CAR STARTED ONE MORNING, THE CAR WAS STATIONARY. I HAVE ATTACHED REPAIR INVOICE. *TR

THE MAIN SCREEN ON THE CAR (MCU) HAS HAD ISSUES FOR OVER A YEAR. IT WOULD SOMETIMES JUST GO BLANK WHILE DRIVING, OR NOT TURN ON WHEN GETTING IN CAR OR THE RESPONSE TIME SO SLOW (WHICH WOULD BE A REAL SAFETY CONCERN AND CAUSED ME TO PULL OFF THE ROAD SEVERAL TIMES) THE REAR CAMERA WOULD STOP WORKING. I JUST PAID $1639.00 TO HAVE THE UNIT REPLACED, I WAS INFORMED IT WAS PAST IT'S USEFUL LIFE AND WOULD FAIL IN THE NEAR FUTURE. THESE FAILURES BEGAN HAPPENING IN APRIL OF 2019 FROM PARKED TO 75 MPH. *TR

TESLA MODEL S 2015, THE MAIN SCREEN (MCU) GOES BLACK ON/OFF. THE MANUFACTURER SUGGESTED DOING A REBOOT, BUT IT DID NOT HELP. NOW MCU IS PERMANENTLY BLACK (NON-FUNCTIONAL) AND THE CAR HAS LOST MANY FUNCTIONALITIES, INCLUDING TWO THAT ARE SAFETY RISKS, THERE IS NO REARVIEW CAMERA AND TURN SIGNALS DON'T WORK. *TR

THIS IS RELATED TO CURRENT INVESTIGATION OF EMMC FAILURE. MY VEHICLE EXPERIENCED THIS PROBLEM AT APPROXIMATELY 75K MILES. CENTER SCREEN WENT DARK AND BACKUP CAMERA, ENVIRONMENT AND ACCELERATION/FEATURE CONTROLS WERE NO LONGER AVAILABLE. IT COST $2000 TO REPLACE THE MCU WITH A REMANUFACTURED MCU. I BELIEVE THIS IS A FACTORY DESIGN FLAW THAT THIS MEMORY CHIP FAILS SO RELIABLY DUE TO EXCEEDING WRITE CYCLE DUTY IN 4-5 YEARS. THIS FAILURE OCCURRED WHILE STATIONARY AND ATTEMPTING TO START THE VEHICLE. *TR

THE MCU AND THE SPEEDOMETER OF MY TESLA ARE NOT WORKING PROPERLY BECAUSE THE CAR MANUFACTURER MADE A DESIGN ERROR WITH THE CHIP CARD AND ALSO ON THE WAY OF THE CAR CONTROLS THE HEAT COMING IN TO THE CABIN AND IT LITERALLY MELTS DOWN THE SCREEN AND THE SPEEDOMETER. GLUE COMES OUT EVERY MINUTE CREATING A DANGEROUS SITUATION BECAUSE IT GETS STICKY ON YOUR HANDS AND WHILE YOU TRY TO REMOVE IT THE SCREEN GOES BLACK OR FREEZES. THE MOST COMMON ONE IS THAT THE SCREEN OR MCU FREEZES UP CONSTANTLY AND THEN THE CAR CAN'T BE RUN. HARD RESET WORK SOMETIMES AND SOMETIMES WON'T . I CONTACT THEM AND THEY WANTED ME TO PAY $2600 FOR SOMETHING IT IS THEIR DESIGN FLAW . THIS IS A DANGER FOR THE PUBLIC SAFETY AND NEEDS TO BE ADDRESS BY TESLA REPLACING THE MCU AT NOT COST SINCE IT IS A DESIGN PROBLEM . THOSE ISSUES HAPPENS ON BOTH, WHILE PARKED AND DRIVING , SOMETIMES YOU CAN BE DRIVING AND THE SCREEN WON'T WORK AT ALL, YOU TOUCH IT AND NOTHING WORKS . AS YOU CAN SEE ON THE PICTURES BELOW , THE GLUE WILL COME DOWN FORM THE THE SCREENS AND START GOING ALL OVER THE CAR , THAT CREATES A HAZARD FOR DRIVING AND ALSO POSSIBLY FOR A FIRE SINCE THE SCREEN IT IS MELTING.

WITH 44K ON ODOMETER THE MCU WENT OUT. I HAD TO DRIVE AROUND WITH NO WAY TO ADJUST CHARGING LEVEL, NO TURN SIGNALS, NO BACK UP CAMERA, NO CLIMATE CONTROL. WITHOUT THE MCU THE CENTER MONITOR WENT OUT. TESLA WANTED ABOUT $2000 TO FIX IT BY REPLACING IT WITH THE SAME PROBLEM BOARD. MY CAR WAS BEYOND WARRANTY BY JUST A COUPLE OF MONTHS. THEY KNEW IN ADVANCE THIS MCU WAS GOING OUT BASED ON HOW MANY TIMES I HAD TO RESTART THE SYSTEM WHEN IT CRASHED. *TR