2015 TESLA MODEL S Complaints

TL* THE CONTACT OWNS A 2015 TESLA MODEL S. THE CONTACT STATED THAT WHILE DRIVING THE VEHICLE, THE MASTER CONTROL UNIT (MCU) FAILED TO ILLUMINATE OR OPERATE AS DESIGNED. DUE TO THE FAILURE, THE BACK-UP CAMERA, THE TURN SIGNALS, AND HAZARD LIGHTS WERE INOPERABLE. THE VEHICLE WAS TAKEN TO TESLA OF VAN NUYS LOCATED AT 6919 HAYVENHURST AVE, VAN NUYS, CA 91406, AND THE CONTACT WAS INFORMED THAT THE MCU NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.

TL* THE CONTACT OWNS A 2015 TESLA MODEL S. THE CONTACT STATED THAT WHILE DRIVING, THE NAVIGATION SYSTEM DISPLAYED A MESSAGE INDICATING THAT SERVICE WAS REQUIRED. THE VEHICLE WAS TAKEN TO TESLA (840 PROVIDENCE HIGHWAY, DEDHAM, MA 02026; (781) 471-3001) AND THE CONTACT WAS INFORMED THAT THE MEDIA CONTROL UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 41,339.

MY MCU OR MAIN TOUCH SCREEN HAS FAILED. I NO LONGER HAVE CONTROL OF NAVIGATION, MUSIC, HVAC CONTROLS, BACK UP CAMERA, TURN SIGNALS, AUTOPILOT, ADAPTIVE CRUISE CONTROL, HEADLIGHT CONTROLS, SUNROOF CONTROLS, OR ANY FUNCTION BESIDES DRIVING, STEERING, AND BRAKING, THE CAR WAS AT MY HOME WHEN IT WAS RECEIVING AN OVER THE AIR UPDATE. THE CAR THEN NOTIFIED ME THAT THE DOWNLOAD HAD FAILED. I WENT OUT TO THE CAR TO FIND THE SCREEN COMPLETELY BLACK. TRYING TO RESET THE SCREEN DID NOT WORK AND TESLA DIAGNOSIS LED ME TO BELIEVE THAT THE MCU NO LONGER WORKS. DOING MY OWN RESEARCH I HAD MY EMMC CHIP LOOKED AT AND FOUND THE FILES WERE CORRUPT AND THE CHIP WAS 90% FULL. TESLA WILL NOT REPLACE JUST THIS CHIP AND ONLY THE MCU IN FULL. I HAVE NOT DRIVEN MY CAR SINCE THIS ISSUE. *LN*JB *TR

PRIMARY TOUCHSCREEN FAILURE (MCU). THE CAR WAS STATIONARY PARKED IN GARAGE. THE PRIMARY TOUCHSCREEN FAILED AND WOULD NOT START. AIR CONDITIONING, TURN SIGNALS, AND BACKUP CAMERA STOPPED WORKING, ALONG WITH ALL OTHER SETTINGS BECAUSE NON-FUNCTIONAL. CAR IS 5 YEARS OLD AND 45,000 MILES. THE MCU TOUCHSCREEN HAD TO BE REPLACED. *TR

MEDIA CONTROL UNIT WENT COMPLETELY OUT AFTER A FEW MONTHS OF TROUBLE. CAR TOOK LONGER TO START UP AND CONTROLS OF SAFETY FEATURES WERE NOT WORKING. THIS HAPPENED WHILE STARTING CAR AND ALSO WAS NOT AVAILABLE WHILE VEHICLE WAS IN MOTION WHICH CAUSED A DANGEROUS CONDITION. *TR

2015 TESLA MODEL S WITH 39,000 MILES HAD CENTRE SCREEN FAIL. CAR IS UNABLE TO BE DRIVEN. NO CONTROLS ARE ACTIVE. KNOWN ISSUE WITH EMMC CHIP. CAR WAS STATIONARY AT THE TIME, WILL NOT RESET. *TR

TOUCHSCREEN FAILURE- THE MAIN SCREEN FAILED COMPLETELY AFTER 5 YEARS. THIS THEN CAUSES NO A/C OR HEAT, NO REAR BACK UP CAMERA, ETC. *TR

ON JUNE 9 AT APPROXIMATELY 10:30PM, THE CAR ACCELERATED ON ITS OWN AT A HIGH RATE OF SPEED. THE CRUISE CONTROL WAS OFF, AS SUCH, SO WAS THE DRIVER ASSIST MODE. IN ADDITION, WITHOUT PROMPTING, THE SUNROOF OPENED AND THE WINDSHIELD WIPERS TURNED ON. THE ONLY WAY TO STOP IT WAS TO REBOOT THE COMPUTER. THE FACT THAT TESLA DENIES THIS IS A PROBLEM IS RIDICULOUS. THERE IS CLEARLY A SOFTWARE ISSUE THAT HAS BEEN RECENTLY INTRODUCED. I HAVE HAD THE CAR FOR MORE THAN 5 YEARS AND HAVE NEVER HAD THIS TYPE OF PROBLEM UNTIL NOW. *TR

THIS IS A COMPLAINT ABOUT THE ONGOING PROBLEM OF TESLA SUSPENSION BREAKAGES. I DO NOT HAVE THE VIN OF THE CAR SO I HAVE USED THE VIN OF A JUNKYARD TESLA SO AS TO BE ABLE TO COMPLETE THIS COMPLAINT FORM. HERE IS A DISCUSSION FORUM THREAD COMPLETE WITH PHOTOGRAPH OF THE REAR WHEEL CANTED OVER AT 30 DEGREES AKA "GONE WHOMPY" HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/REAR-LOWER-CONTROL-ARM-FAILED.195049/#POST-4731008 SNIP *** I FINALLY GOT MY CAR BACK AFTER MY 85D SUSPENSION HAD A CATASTROPHIC FAILURE LAST THURSDAY AFTERNOON. I WAS DRIVING IN CONGESTED TRAFFIC ON A CITY STREET WHEN I HEARD A LOUD THUD, SIMILAR TO HITTING A POTHOLE, YET THERE WAS NO POTHOLE. MY FIRST SUSPICION WAS THAT I EITHER HAD A FLAT OR A PROBLEM WITH MY AIR SUSPENSION. I QUICKLY PULLED OVER, CHECKED TIRE PRESSURE AND RAISED MY SUSPENSION TO HIGH AND SLOWLY CONTINUED ON. IT WAS POURING RAIN AT THE TIME SO I REMAINED IN THE CAR. THE CAR HAD A STRANGE WOBBLE TO IT SO I SLOWLY PULLED INTO THE NEAREST PARKING LOT TO EXAMINE THE SITUATION. I WAS FREAKED OUT WHEN I SAW MY RIGHT REAR WHEEL WITH IT'S HUGE NEGATIVE CAMBER. CALLED TESLA ROADSIDE AND SPOKE TO SOMEONE WHO TOLD ME THEY COULDN'T TOW ME SINCE THEY COULDN'T SEE ANYTHING WRONG WITH THE CAR! ON MY INVOICE, I SEE THEY MISTAKENLY GAVE BOTH RIGHT AND LEFT CONTROL ARMS THE PART NUMBER 1027459-99-A, WHICH FROM WHAT I SEE IS A 2014 PART. THE FRONT UPPER CONTROL ARMS ARE LISTED AS "2ND GENERATION" AND SHOW PART NUMBERS 1043965-00-B AND 1043966-00-B FOR THE LEFT AND RIGHT ARMS RESPECTIVELY. HAS THIS EVER HAPPENED TO ANYONE BEFORE? WOULD ANYONE KNOW IF MY REAR CONTROL ARMS ARE IMPROVED FROM MY ORIGINAL ONES? I'M VERY LUCKY THAT THIS DIDN'T HAPPEN TO ME AT HIGHWAY SPEEDS. *** TESLA IS COVERING UP THIS PROBLEM ANDPUTTING LIVES AT RISK. I PETITION YOU TO INVESTIGATE. THANK YOU. [XXX] THESE BREAKAGES INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

A SOFTWARE UPDATE FROM THE MANUFACTURER HAS RESULTED IN A LOSS OF RANGE AND APPARENT RATE REDUCTION WHILE USING HIGH VOLTAGE CHARGING (I.E., "SUPERCHARGING"). THIS HAS RESULTED IN LONGER CHARGE TIMES AND RANGE LOSS. THE CHANGE OCCURRED WITHOUT NOTICE OR EXPLANATION OF NEED, AND HAS RESULTED IN SIGNIFICANT LOSS OF USE OF AN IMPORTANT FUNCTION IN LONG DISTANCE TRAVEL. *TR