2016 TESLA MODEL S Complaints

I AM REQUESTING THAT THE NHTSA INVESTIGATE TESLA'S UNEXPLAINED SWERVING ON THE HIGHWAY, FOLLOWED BY ITS FAILURE TO RESPOND TO THE DRIVER'S INPUTS TO THE STEERING, RESULTING IN A SINGLE CAR CRASH. I WAS DRIVING MY TESLA MODEL S IN THE LEFTMOST LANE OF THE NORTHBOUND FLORIDA TURNPIKE AROUND 8 PM. I WAS FOLLOWING THE TRAFFIC AND I BELIEVE MY SPEED WAS AROUND 70 MPH. I WAS IN FULL CONTROL AND THE VEHICLE WAS NOT IN SELF-DRIVING MODE. SUDDENLY, AND WITHOUT WARNING, THE CAR STARTED SWERVING. I TRIED TO STEER IT, BUT THE CAR FAILED TO RESPOND TO MY INPUTS TO THE STEERING (THE STEERING WAS NOT LOCKED). WITHIN SECONDS, THE CAR CRASHED INTO THE MEDIAN, AND FROM THAT IMPACT, CUT ACROSS THE HIGHWAY AND CRASHED NEXT INTO THE GUARD RAILS AT THE OTHER SIDE OF THE HIGHWAY, AND FROM THE IMPACT OF THAT CRASH, TURNED AROUND AND STOPPED IN THE RIGHTMOST / CENTER LANE. THE ACCIDENT RESULTED IN A TOTAL LOSS OF THE VEHICLE. THE WEATHER WAS CLEAR BUT RIGHT AROUND WHEN THE ACCIDENT HAPPENED, A LIGHT DRIZZLE STARTED. BECAUSE THE ACCIDENT RESULTED IN DAMAGE TO THE HIGHWAY GUARD RAILS, I RECEIVED A CITATION (WHICH I AM PLEADING 'NOT GUILTY' TO). MY HUSBAND AND I BOUGHT THIS NEW MODEL S VEHICLE IN MARCH 2016. THE CURRENT MILEAGE ON IT WAS ALMOST 60,000 MILES. WITH REGARDS TO THE MAINTENANCE HISTORY OF THE VEHICLE, THE FOLLOWING MAY BE PERTINENT INFORMATION: 1)WE RECEIVED A SAFETY NOTICE FROM TESLA IN MARCH 2018 REGARDING THE POWER STEERING COMPONENT (EMAIL ATTACHED). HOWEVER, THE EMAIL DID NOT REQUIRE ANY IMMEDIATE ACTION ON OUR PART AND SIMPLY ADVISED US TO WAIT FOR AVAILABILITY OF PARTS IN OUR REGION. WE NEVER RECEIVED ANOTHER NOTICE. 2)IN APRIL 2018, AFTER A HEAVY RAIN EVENT, THE CAR WOULD OCCASIONALLY SHUT OFF AND NOT RESTART. IT WAS SERVICED BY TESLA, AND FOUND TO HAVE NO OTHER CONCERNS (INVOICE ATTACHED). TESLA WAS NOTIFIED 9 DAYS BACK AND WE ARE WAITING FOR AN EXPLANATION.

REFERENCE COMPLAINT ID #11142878 FOR MORE DETAIL. THIS IS ADDITIONAL INFORMATION REGARDING THE COMPLAINT ID#11142878. I BELIEVE THAT MY VEHCILE FAILED TO STOP IN A REASONABLE DISTANCE AS FOUND IN SEVERAL DRIVE TESTS OF MODEL S BY AUTOMOTIVE REVIEW SITES. MANY SITES LIST THE BRAKING DISTANCE FROM 60-0MPH AS ABOUT 110 FEET. I AM CERTAIN I WAS WELL BEYOND THIS DISTANCE WHEN I APPLIED MY BRAKES AT 57MPH, YET THE CAR WAS UNABLE TO STOP IN TIME AND IN FACT THE ANTILOCK BRAKES KICKED IN FOR A LARGE PORTION OF THE STOP. THE DRIVING CONDITIONS WERE DRY AND TEMPERATE AT THE TIME OF THIS CRASH. I HAVE A VIDEO AVAILABLE OF THE INCIDENT.

FAILURE OF VEHICLE TO ENGAGE AUTOMATIC EMERGENCY BRAKING OR APPLY ADAPTIVE CRUISE CONTROL BRAKING IN REPSONSE TO A VEHICLE ABRUPTLY STOPPING AHEAD. VEHICLE HAD ADAPTIVE CRUISE ENGAGED AT 57 MPH ON INTERSTATE HIGHWAY AND AN ACC SENSITIVITY OF 2. VEHICLE FORWARD COLLISION WARNING DID ALERT. THIS FAILURE RESULTED IN A REAR-END COLLISION WITH THE CAR AHEAD.

TL* THE CONTACT OWNS A 2016 TESLA MODEL S. WHILE THE VEHICLE WAS STATIONARY, THE PARKING BRAKE BECAME LOOSE. THE CONTACT STATED THAT THE PARKING BRAKE WAS ABLE TO MOVE AROUND FREELY PRIOR TO ENGAGING THE VEHICLE INTO GEAR. TESLA (50 EDWARDS COURT, BURLINGAME, CALIFORNIA 94010, (650) 342-1176) WAS MADE AWARE OF THE FAILURE, AS WELL AS NHTSA CAMPAIGN NUMBER: 17V260000 (PARKING BRAKE) AND STATED THAT THE OEM TIRES MUST BE RE-INSTALLED ON THE VEHICLE BEFORE THE RECALL REPAIR COULD BE PERFORMED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 25,944.

THIS IS A COMPLAINT ABOUT TESLA SUSPENSION FAILURES. HERE IS A RECENT FORUM DISCUSSION IN WHICH SEVERAL OWNERS POST PHOTOGRAPHS OF SUSPENSIONS THAT HAVE SNAPPED AT LOW SPEED AND NOT AS A RESULT OF COLLISION DAMAGE. THIS IS ABSOLUTE PROOF OF TESLA SUSPENSIONS FAILING FROM SNAPPED ALLOY PARTS AND FROM SNAPPED (2 PIECE) STEEL BOLTS. DESPITE THIS EVIDENCE NEITHER THE OWNERS NOR TESLA HAVE SEEN FIT TO REPORT THIS TO THE AUTHORITIES. PLEASE DO YOUR JOB AND INVESTIGATE THIS PROBLEM. THESE ARE NOT ISOLATED EVENTS, THEY ARE PART OF AN ONGOING PATTERN OF FAILURE. HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/ANOTHER-FRONT-SUSPENSION-CONTROL-ARM-FAILURE.114967/ ** BKELLY, SEP 22, 2018 WOW THAT IS WEIRD. DIFFERENT THAN MINE. IF YOU LOOK AT THE SUSPENSION DETAIL PHOTO THERE ARE THREE CIRCULAR PIECES IN A TRIANGLE BELOW THE RUBBER CV JOINT BOOT. ON MY CAR THE TOP ONE OF THOSE THREE CIRCLES, THE SHINY ONE, BROKE. I BELIEVE THAT IS WHAT MOST PEOPLE HAVE EXPERIENCED. IN YOUR CASE THE LOWER LEFT CIRCLE SEEMS TO BE BROKEN I.E. THE ACTUAL HUB OR WHEEL CARRIER. SOMEHOW THE BALL JOINT CAME APART PERHAPS AS A RESULT. I CANT SEE IF THE BOLT HOLDING THE BALL JOINT IN THE LOWER RIGHT CIRCLE IS STILL IN PLACE POINTING DOWN TO THE GROUND, OR IF THAT BROKE. I HAVE NOT HEARD OF A WHEEL CARRIER BREAKING SINCE THE MORRIS MINORS IN THE 60'S.** ** AMPEDREALTOR, SEP 22, 2018 MAYBE MUSK SHOULD SMOKE LESS POT AND FOCUS ON PUTTING OUT QUALITY CARS.** **CNCREPAIRMAN, SEP 23, 2018 WOW. I CANNOT BELIEVE THESE SUSPENSION CONCERNS HAVE NOT BEEN RECALLED.** I AM NOT AN OWNER. I AM A CONCERNED CITIZEN. A DUMMY USA ADDRESS HAS BEEN USED TO SATISFY YOUR WEBSITE REQUIREMENTS. MY GENUINE NAME AND CONTACT DETAILS ARE INCLUDED WITH THIS SUBMISSION

THIS IS ANOTHER COMPLAINT ABOUT THE TESLA SUSPENSIONS. COMMENTING IN THIS FORUM:HTTPS://SEEKINGALPHA.COM/NEWS/3396557-MUSK-DENIES-MURDOCH-FAVORITE-TESLA-CHAIR *** SIMON MAC, CONTRIBUTOR COMMENTS2440 | + FOLLOW @IDAHO STOIC MEANWHILE TESLA HAVE REDESIGNED THE SUSPENSION CONTROL ARMS FOR THE MODEL S/X WITH MUCH STRONGER FORGED ITEMS. MY MODEL S HAD REPLACEMENT SUSPENSION LINKS ON MULTIPLE OCCASIONS, WHICH IN FAIRNESS TO TESLA WERE DONE UNDER THE AUSPICES OF A TSB AND WITHOUT ME BRINGING IT UP AS A CONCERN TO THE SERVICE DEPARTMENT. I ALSO HAD A LOT OF WORK DONE ON THE HV JUNCTION BOX (AGAIN NOT RAISED BY ME). THIS SEEMED TO HAPPEN NOT FAR AFTER THE SUC FIRE IN NORWAY A LITTLE WHILE BACK, A LOT OF OTHER MODEL S OWNERS I KNOW HAD THE SAME WORK CARRIED OUT. THE QUESTION IS ARE THOSE FOLKS WHO ARE SKIPPING THE SUGGESTED MAINTENANCE REGIME, MISSING OUT ON A LOT OF WORK WHICH IS BORDERLINE RECALL, AND TESLA ARE DOING STUFF THAT CAN'T BE OTA'D UNDER THE COVER OF SERVICING.*** PLEASE READ THIS REPORT FROM AN OWNER AND DEMAND THAT TESLA RECALL ALL AFFECTED CARS TO AVOID FURTHER CRASHES AND LOSS OF LIFE. I AM NOT A TESLA OWNER. I AM A CONCERNED CITIZEN. MY FULL NAME AND CONTACT DETAILS ARE INCLUDED WITH THIS SUBMISSION.

2016 TESLA S 90D. CONSUMER WRITES IN REGARDS TO AUTO SUMMONS SYSTEM MALFUNCTION WHICH RESULTED IN VEHICLE CRASH. *LD THE CONSUMER STATED THE DEALER WAS NOTIFIED, BUT COULD NOT DETERMINE THE FAILURE.

TL* THE CONTACT OWNS A 2016 TESLA MODEL S. WHILE DRIVING APPROXIMATELY 5 MPH, THE FRONT DRIVER SIDE WHEEL SEIZED AND THE VEHICLE CAME TO AN IMMEDIATE STOP. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO TESLA SERVICE CENTER (457 PLEASANT ST, WATERTOWN, MA) WHERE IT WAS DIAGNOSED THAT THE DRIVER AND PASSENGER SIDE LINK ASSEMBLIES WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 42,000. THE VIN WAS NOT PROVIDED. **TR UPDATED 10/31/18*JB

CRACKED FRONT SUSPENSION - LOWER FORE ARM - DRIVERS SIDE, CRACKED AT THE BALL JOINT INTERFACE RESULTING IN THE BALL JOINT SEPARATING FROM THE CONTROL ARM. THIS VEHICLE HAS 23,140 MILES AND HAS ONLY BEEN DRIVEN ON PAVED ROADS IN THE MIDWEST US. NO OFF ROAD OR ROUGH SERVICE. FAILURE HAPPENED WHILE BACKING OUT OF A PARKING SPACE. WITHIN 5 FEET A LOUD SNAP WAS HEARD THEN RUBBING LIKE THE TIRE WAS HITTING THE WHEEL WELL. STOPPED THE CAR AND FOUND THE DRIVERS SIDE LOWER BALL JOINT SEPARATED AT THE LOWER FORE ARM. LOWER FORE ARM WAS CRACKED. TESLA TOWED THE VEHICLE TO SERVICE CENTER AND REPLACE FORE LINK ASSY, LH (1041570-00B). ORIGINAL DAMAGE TO PART APPEARED TO BE A CRACK IN THE PART WITH LOWER FORE ARM INTERFACE HOLE TO THE BALL JOINT STILL ROUND IN SHAPE. PICTURE ATTACHED SHOW MORE DAMAGE DUE TO MOVING THE VEHICLE FOR TOWING AND REPAIR.

WHILE IN REVERSE BACKING UP TO A CHARGE STATION IN A COVERED PARKING LOT, THE CAR WENT INTO SUDDEN ACCELERATION AND FAILED TO STOP AND COLLIDED WITH THE CHARGE STATION AND THE WALL NEXT TO IT. NONE OF THE WARNING LIGHTS OR SOUNDS WENT OFF EITHER. ALTHOUGH THE CAR HAS, ON SEVERAL OCCASIONS DEMONSTRATED ITS ABILITY TO STOP SHORT OF COLLIDING WITH OBSTACLES, IT FAILED TO REACT IN THIS INSTANCE. TESLA HAS IGNORED OUR REPEATED REQUESTS FOR PROVIDING AN EXPLANATION OR ANY EVALUATION OF THE LOGS ASSOCIATED WITH THE CAR, AND HAS BLAMED THE MATTER ON DRIVER ERROR.