2018 TESLA MODEL S Complaints
View complaints related to 2018 TESLA MODEL S. The complaints found here are submitted by actual consumers with first hand experience. There are more than 170 complaints submitted for the 2018 TESLA MODEL S. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2018 TESLA MODEL S- Northborough, MA
My car will randomly apply the brakes when driving on the highway for no apparent reason. I have noticed this to occur when going under overpasses especially on a bright sunny day, but also at other times. I do not find it to be predictable and it can be quite dangerous if traffic behind me is very close. This has occurred many times, most recently as yesterday.
Source: NHTSA WEB SITE -
2018 TESLA MODEL S- ALPHARETTA, GA
Tried to get in Tesla evening of 12-11-23. Drive car seat pulled all the way forward and to the steering wheel where the driver could not breath easily. After opening the door was able to pull the seat back and pushed to go to pre-set driver profile. The driver seat repeated the same procedure while pinning the driver to the steering wheel and making it difficult to breath. Driver was able to retrieve barely the seat back. After some research online this has happened to very few owners/drivers. For one of them this occurred while they were driving on the highway. This continue to occur on new/er models as well. Extremely dangerous maneuver that could be fatal if occurred while driving. If occur while not driving can be extremely dangerous due to the suffocating space or lack of it for the driver, therefore causing severe back, chest, or stomach injuries.
Source: NHTSA WEB SITE -
2018 TESLA MODEL S- Ocala, FL
The contact owns a 2018 Tesla Model S. The contact stated that the emergency trunk latch had failed, and the trunk was unable to be opened. Additionally, while operating the vehicle, the emergency trunk latch warning light remained illuminated, and the doors could not be locked and secured. The cause of the failure was not yet determined. The manufacturer was notified of the failure. The local dealer was not contacted. The failure mileage was 131,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2018 TESLA MODEL S- Johnson City, TX
While driving using cruise control, in the space of 9-10 miles, the vehicle had 14-16 instances of sudden, unexpected braking for no reason. Most were moderate braking incidents slowing the car 15-30 mph before I hit the accelerator to get the car back up to speed. 2 incidents were where the car slowed 5-10 mph then resumed speed. Very disconcerting. There was little to no traffic on the road and in every case, there was no other car within a 1/2 mile or more to the front. Finally got fed up with this and turned off cruise. Left cruise control off as I passed through a city then decided to try it again. Soon after engaging cruise at 72 mph, the car suddenly and violently braked for no reason. It was such a hard braking that one of my dogs in the back seat crashed into the front seat. The hard braking continued until the speed was about 20 mph at which point, I hit the accelerator in order to resume speed. Note that no other car was visible on the roadway which was a 4 lane highway. Conditions were clear and dry. Soon after this incident, while still on cruise, the car suddenly braked moderately hard. Since the road was clear before and behind me, I decided to see what would happen. The car slowed to 38 mph and stayed at that speed for 3-4 seconds then slowly resumed the set speed. A short time later 1-2 miles further, the exact same sequence happened again. Again, note the road was clear with zero traffic ahead of or behind me. I then turned off cruise and decided to drive manually the rest of the way. This car is dangerous and should be removed from the road
Source: NHTSA WEB SITE -
2018 TESLA MODEL S- Fairfax, CA
Rear trunk hatch safety release will not open the hatch. The cable is not functioning. The hatch is stuck shut and will not allow me to lock my car. Not inspected yet. No warning of the failure.
Source: NHTSA WEB SITE -
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2018 TESLA MODEL S- Carrollton, TX
Driving the vehicle and all of a sudden all these warning lights came on. The dash flashed warning signs stating: "Power reduced - exiting and entering the vehicle may restore operation" "High voltage battery requires service - Acceleration and charging performance reduced" and a turtle sign appeared. The vehicle was almost inoperable moving at 1-2 mph. Pulled into a parking lot, parked the car, and exited the vehicle. After reentering the vehicle the error continued. Had the vehicle towed to the Tesla service center. It is currently being diagnosed. An online search showed many Tesla forums with similar issues and there were suggestions to report the incident because there no consistent resolution that has been provided by Tesla thus far - issues range from 2020 - 2023.
Source: NHTSA WEB SITE -
2018 TESLA MODEL S- Los Angeles, CA
The car does not come with a spare. I got a flat tire and Tesla will not provide a spare or a tow for free, they charge a fee for both. This has created a safety issue that can be life threatening due to their lack of a spare tire and not towing the car.
Source: NHTSA WEB SITE -
2018 TESLA MODEL S- Anaheim, CA
The contact owns a 2018 Tesla Model S. The contact stated that while washing the vehicle, there was orange rust coming out of the bumper. The vehicle was diagnosed by the dealer and confirmed that there was a failure with the bumper. The vehicle was being repaired by the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 19,374.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2018 TESLA MODEL S- THOMASVILLE, NC
I was using the Enhanced Cruise Control and the car just slammed on brakes out of nowhere. There was not any cars ahead or beside me at the time. This has happened about 5-6 times since I purchased the vehicle on March 10, 2023
Source: NHTSA WEB SITE -
2018 TESLA MODEL S- Arlington, VA
Maryland State Police Report [XXX] says: On [XXX], [XXX] was driving his 2018 Tesla Model S in Maryland on what is known in the DMV as the important highway, "The Beltway". According to Police Report [XXX], "Unit 1 was traveling southbound in Lane 1 on [XXX]. The Autopilot feature on the Tesla was engaged. The Autopilot malfunctioned causing the Tesla to lose control and leave the highway on the Left Side. The Driver was Transported by ambulance to the hospital ...." "Equipment Failure, Ran Off Road Left" INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Source: NHTSA WEB SITE