2016 TESLA MODEL S Complaints

HERE IS YET ANOTHER INSTANCE OF A TESLA SUSPENSION FAILURE. PLEASE INVESTIGATE THIS MAJOR DEFECT. HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/SERIOUS-PROBLEM-WITH-MY-2016-MODEL-S.95065/ I HAVE OWNED MY 2016 MODEL S FOR JUST OVER ONE YEAR (25K MILES) AND HAVE BEEN A HUGE FAN OF TESLA. I LIKE READING THE FORUMS AND HAVE BEEN A VERY HAPPY OWNER. HOWEVER, I WAS DRIVING HOME WITH MY WIFE FROM CHURCH THIS MORNING AND THE CAR HAD A POTENTIALLY LIFE THREATENING FAILURE. I BEGAN NOTICING A "THUD" TYPE SOUND ON NORMAL ROAD BUMPS ON MY DRIVE HOME, AND WHEN I SLOWED TURNING INTO MY DEVELOPMENT AND PRESSED ON THE BRAKES TO SLOW DOWN THE CAR, IT BEGAN MAKING A SHRILL SOUND AND THE CAR BEGAN JUMPING UP AND DOWN. I PULLED OVER AND NOTICED THAT IT LOOKS LIKE SOMETHING COMPLETELY FELL OFF THE FRONT DRIVER'S SIDE AXEL OR TURNING APPARATUS (I'M NOT VERY KNOWLEDGEABLE ABOUT CAR PARTS!) HAS ANYONE ELSE EXPERIENCED THIS? I AM HOPING THIS IS AN ANOMALY AS I REALLY LOVE MY TESLA, BUT IF THIS WOULD HAVE HAPPENED ON THE HIGHWAY OR ON AUTOPILOT I CAN'T IMAGINE THINGS ENDING WELL FOR ME AND MY FAMILY. I AM VERY HAPPY TO BE SAFE AT HOME. I WILL REACH OUT TO SERVICE MONDAY AM TO GET THIS FIXED. I AM ATTACHING A PICTURE OF WHAT I SAW IN THE FRONT PASSENGER SIDE WHEEL WHERE SOMETHING SEEMS TO HAVE COMPLETELY COME OFF THE CARS SUSPENSION.

AT APPROXIMATELY 3000 MILES AFTER BUYING IT BRAND NEW, A WARNING MESSAGE ON THE DASH STATED THAT THE 12V BATTERY NEEDED TO BE SERVICED. WHEN I BROUGHT IT IN TO THE SERVICE CENTER, THEY STATED THAT IT HAD TO BE REPLACED.

I HAVE FILED MANY REPORTS ABOUT TESLA SUSPENSION FAILURES BUT SINCE I AM NOT AN ACTUAL OWNER PERHAPS YOU ARE NOT TAKING THESE COMPLAINTS SERIOUSLY. HERE IS A DISCUSSION THREAD IN WHICH AN ACTUAL OWNER REPORTS THIS PROBLEM: HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/FRONT-UPPER-BALL-JOINTS.93694/ **SNIP: SCOTTM, SUNDAY AT 5:10 PM IT'S BALL JOINT TIME, STARTING TO FEEL SOME MOVEMENT... MECHANIC ESTIMATES 10 - 20 MIL MOVEMENT OF UPPER BALL JOINT. I HAVE BEEN FEELING INCREASED "WANDER" OR "RUT FOLLOWING" BEHAVIOR ON THE HIGHWAYS... CAR HAS 100,000 KM ON IT. ARE THERE ANY IMPROVED (STRONGER / HEAVY DUTY) OR AFTERMARKET SUSPENSION PARTS FOR OUR S'S YET? MY MECHANIC NOTICED THE FRONT UPPER BALL JOINTS ARE RIVETED ONTO THE UPPER CONTROL ARM.. AND THEORIZED IT MIGHT BE POSSIBLE TO DRILL THEM OFF AND REPLACE WITH SOME OTHER BALL JOINT. LIKE MAYBE SOMETHING FOR A 3/4 TON TRUCK ? ANYBODY GOTTEN ADVENTUROUS WITH SUSPENSION MODS YET... I'M OFF WARRANTY SO WHAT THE HECK. NOT AFRAID TO DO STUFF IN A MACHINE SHOP.** AND THIS: HTTPS://WWW.YOUTUBE.COM/WATCH?V=DGDKZMLZQOG PLEASE TAKE ACTION IMMEDIATELY. THANK YOU. CONCERNED CITIZEN.

WE WERE DRIVING TESLA S NORTHBOUND ON HIGHWAY 101 GOING FROM NOVATO TO PETALUMA, WE WERE ON AUTO STEERING WHEN THE DRIVER (MY SON) SAW THE CAR MERGING STRAIT ON US, HE TRIED TO AVOID THE ACCIDENT AND SWUNG TO THE LEFT, BUT BECAUSE IT WAS ON AUTO STEERING THE STEERING WHEEL WAS BLOCKED/STIFF AND AT FIRST HE WAS NOT ABLE TO MOVE IT. IT TOOK HIM COUPLE OF SECONDS TO REALIZE IT. IN ORDER TO OVERRIDE THE AUTO STEERING HE HAD TO USE FORCE TO SWING LEFT BUT ONES THE AUTO STEERING WAS OVERRIDDEN WE SWUNG TO THE LEFT SUDDENLY ALMOST HITTING THE DIVIDER/WALL BETWEEN HIGHWAY'S BOUNDS, THEN HE SWUNG TO THE RIGHT TO AVOID THE WALL, SO WE FOUND OURSELVES SWINGING THROUGH 2 LANES AND SHOULDER LEFT AND RIGHT, GOOD OTHER CARS SLOWED DOWN WITNESSING THE ACCIDENT SO WE DID NOT HIT ANY OTHER CAR, CANNOT DRIVE THE CAR DUE TO SOME REAR WHEEL DAMAGE. I BELIEVE THAT THE AUTO STEERING WAS MALFUNCTIONING AT THIS POINT BECAUSE IT WAS SUPPOSED TO BE THE SAFEST WAY OF DRIVING AND IT CAUSED US TO BE UNABLE TO ESCAPE THE OTHER CAR MERGING TO US AND EVENTUALLY BE INVOLVED IN THE ACCIDENT. TO AVOID OTHERS FROM SAME PROBLEM OR EVEN WORSE I DEMAND TO PRESERVE THE EVIDENCE AND TAKE MY CAR BACK AND REDO IT SO IT WILL NOT MALFUNCTION AGAIN, ALSO THE INSURANCE REPLACED ONLY THE DAMAGED TIRE, SO NOW WE HAVE 3 OLD TIRES AND ONE HIGHER ONE, I HAVE TO HAVE 4 SAME SIZE TIRES.

HERE IS ANOTHER TESLA IN THE JUNKYARD. THE FRONT SUSPENSION HAS COLLAPSED ON BOTH SIDES. IT DOES NOT APPEAR THAT THE CAR HAS BEEN INVOLVED IN A COLLISION WITH ANOTHER VEHICLE. THE DAMAGE LOOKS TO BE ENTIRELY SELF INFLICTED DUE TO THE SUSPENSION FAILURE. IT IS OBVIOUS THAT TESLA HAS A CULTURE THAT REFUSES TO RECOGNISE THESE REPEATED SUSPENSION FAILURES AND BY THEIR USE OF NON DISCLOSURE AGREEMENTS DISCOURAGES OWNERS FROM REPORTING TO THE AUTHORITIES. I BELIEVE IT IS LONG OVERDUE FOR NHTSA TO INVESTIGATE THESE MATTERS. THANK YOU. CONCERNED CITIZEN. DATE OF INCIDENT IS AN APPROXIMATION.

A BRAKE FAILURE WAS EXPERIENCED AT ROUGHLY 4 PM PDT ON JULY 3, 2017. I HAD TO SWERVE INTO THE MEDIAN TO PREVENT REAR ENDING THE VEHICLE IN FRONT OF ME WHILE TRAVELING AT ROUGHLY 30MPH. ON THE SCREEN IN THE VEHICLE A WARNING WAS DISPLAYED "AUTOMATIC EMERGENCY BRAKING DISABLED.." I PULLED INTO A BUSINESS PARK PARKING LOT AND IN ORDER TO STOP THERE WAS A TREMENDOUS AMOUNT OF BRAKE PRESSURE REQUIRED TO BRING THE VEHICLE TO A STOP. THE CAR WAS PARKED AND SUBSEQUENTLY TOWED TO MY HOME. ABOUT 5 DAYS LATER THE TESLA SERVICE CENTER IN RENO TOWED THE CAR FOR SERVICE. WE ARE AWAITING THE RESULTS.

HERE IS A TESLA IN THE JUNKYARD: HTTPS://WWW.IAAI.COM/VEHICLE?ITEMID=25357151&ROWNUMBER=7&LOADRECENT=TRUE IT DOES NOT APPEAR TO HAVE BEEN IN A COLLISION, NO AIR-BAGS HAVE DEPLOYED. THE FRONT RH STEERING KNUCKLE HAS SNAPPED IN HALF. THE SUSPENSION HAS COLLAPSED. MANY OWNERS ARE REPORTING PROBLEMS WITH SHUDDERING :HTTPS://WWW.REDDIT.COM/R/TESLAMOTORS/COMMENTS/6JRDHE/MODEL_SX_RATTLING_FROM_FRONT_DRIVE_SHAFT/?ST=J4GMLBJK&SH=2D210FE0 TESLA SEEMS TO HAVE A CULTURE OF DENYING THAT THERE ARE ANY FAULTS IN THESE CARS AND ARE STILL USING NON DISCLOSURE AGREEMENTS THAT HAVE THE EFFECT OF DISCOURAGING OWNERS FROM COMPLAINING TO THE AUTHORITIES. PLEASE INVESTIGATE.

THIS IS ANOTHER COMPLAINT ABOUT THE TESLA AUTOPILOT. HERE IS A VIDEO OF AN OWNER USING AUTOPILOT HANDS FREE AT HIGH SPEED ON A FREEWAY AND INCHES AWAY FROM MANY ONCOMING CARS ON AN UNDIVIDED ROAD. HTTPS://WWW.YOUTUBE.COM/WATCH?V=PIQYOOP5PYC RATHER THAN KEEPING HER HANDS ON THE WHEEL SHE INSTEAD GIVES THE WHEEL A REGULAR TWEAK EVERY ABOUT ONCE A MINUTE BUT THE REMAINDER OF THE TIME HER HANDS ARE NOWHERE NEAR THE WHEEL. THIS IS JUST ONE OF MANY VIDEOS SHOWING OWNERS DRIVING IN DANGEROUS WAYS. I BELIEVE THAT THESE OWNERS HAVE BEEN DUPED INTO HAVING MISPLACED CONFIDENCE IN THE AUTOPILOT AND THAT THE SITUATION HAS BEEN MADE WORSE BY TESLA USING NHTSA APPARENT ENDORSEMENT OF THE AUTOPILOT. NHTSA HAS STATED THAT TESLA AUTOPILOT IS 40% SAFER THAN A HUMAN DRIVER BASED ON THE NUMBER OF INCIDENTS WHICH RESULTED IN AIR-BAG DEPLOYMENT ACCORDING TO DATA SUPPLIED BY TESLA. THE PUBLICATION OF THIS FINDING HAS CAUSED OWNERS TO HAVE HIGH CONFIDENCE IN THE AUTOPILOT. MIGHT I POLITELY ASK - WHAT IS THE SAMPLE SIZE? IF THE SAMPLE SIZE WAS FOR EXAMPLE 100 AIR-BAG DEPLOYMENTS THEN THAT IS A RATHER LARGE NUMBER OF CRASHES IN PROPORTION TO THE NUMBER OF CARS ON THE ROAD. IT IS ALSO FAR TOO LOW A SAMPLE TO PROVIDE STATISTICALLY RELIABLE RESULTS. WHENEVER A CRASH OCCURS TESLA CLAIMS THAT THE AUTOPILOT WAS NOT ENGAGED AT THE TIME. THIS IS PROBABLY TRUE BECAUSE THE AUTOPILOT WILL DISENGAGE IF THE OWNER TOUCHES THE WHEEL OR THE BRAKE IN THE INSTANT BEFORE IMPACT. AT 3:20 IN THE VIDEO YOU CAN SEE THE OWNER GRAB THE WHEEL AFTER THE AUTOPILOT CROSSES DOUBLE LINES. PLEASE TAKE ACTION TO PREVENT FURTHER LOSS OF LIFE.

TAKATA RECALL. A SERIOUS INCIDENT HAPPENED TO MY TESLA MODEL S IN DECEMBER 16, 2016 WHEN I APPLIED THE BRAKE PEDAL VEHICLE FAILED TO STOP AT PARKING SPOT. THE VEHICLE KEPT RUNNING OVER A CONCRETE BARRIER AND HIT A WALL WHICH RESULTED IN A SIGNIFICANT DAMAGE TO THE VEHICLE. I CALLED TESLA MOTOR CUSTOMER SUPPORT IMMEDIATELY AFTER THE INCIDENT AND TOLD THEM ABOUT WHAT HAPPENED. PICTURES OF THE CRASH ARE UPLOADED BELOW. REPAIRING THE VEHICLE DAMAGES COSTED $11,717.85 AND OVER 2 MONTHS TO FIXED PLUS EXPENSES ASSOCIATED WITH CAR RENTAL AND TOWING THAT BESIDE THE INCONVENIENCE I WENT THROUGH. AFTER RECEIVING A RECALL LETTER REGARDING THE THE BRAKE CLAPPERS ISSUE LAST MONTH I SENT AN EMAIL TO TESLA AND I WAS TOLD TO COME TO TESLA SERVICE ON TUESDAY 06/20/2017 TO CHECK THE SITUATION.

TL* THE CONTACT OWNS A 2016 TESLA S60. WHILE THE CONTACT WAS ATTEMPTING TO EXIT THE PARKED VEHICLE, IT INDEPENDENTLY ACCELERATED. THE VEHICLE CRASHED INTO A PILLAR. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. WHEN THE BRAKES WERE APPLIED, THE VEHICLE CAME TO A STOP. THE CONTACT STATED THAT SHE WAS UNCERTAIN IF SHE MAY HAVE DEPRESSED THE ACCELERATOR PEDAL ACCIDENTALLY. THE LOCAL DEALER (TESLA 750 E. EL CAMINO REAL, SUNNYVALE, CA, 94087) CONFIRMED THAT THE VEHICLE WAS NOT ABLE TO BE SERVICED UNTIL OCTOBER OF 2017. THE VEHICLE WAS NOT DIAGNOSED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V260000 (PARKING BRAKE). THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THE FAILURE WAS STILL UNDER INVESTIGATION. THE VEHICLE WAS REPAIRED. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 5,977. UPDATED 08/23/17*LJ *CN