2015 TESLA MODEL S Complaints

CPSC: HOW MUCH RESPONSIBILITY DOES TESLA HAVE IN THE [XXX]/[XXX] TRAGEDY? IN NOVEMBER OF LAST YEAR [XXX] AND [XXX] DIED IN A HORRIFIC CAR CRASH. THE ACCIDENT OCCURRED IN MR. [XXX]'S 2015 MODEL S TESLA. MS. [XXX], WHO WAS DRIVING THE CAR, AS REPORTS STATE HAD A VERY HIGH BLOOD ALCOHOL LEVEL, APPEARED TO BE SPEEDING, SWERVED TO MISS A CAR GOING THE WRONG DIRECTION, CRASHED AND DIED IN A FIRE SO DANGEROUS FIREFIGHTERS WERE CONCERNED FOR THEIR AND OTHERS WELL-BEING AS WELL AS THEIR INABILITY TO REACH THE FIRE AS THEY WOULD HAVE LIKED. *DT PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *JS

TL* THE CONTACT OWNS A 2015 TESLA MODEL S. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V204000 (STEERING); HOWEVER, THE PART WAS NOT AVAILABLE. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REMEDY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

A MALFUNCTION CAUSED THE SUDDEN DEPLOYMENT OF THE AIRBAGS AND SUBSEQUENT UNINTENTIONAL UNEXPECTED ACCELERATION CAUSING THE VEHICLE TO JUMP A CEMENT BLOCK AND VIOLENTLY SMASH INTO A POLE WHILE I WAS SLOWLY PULLING INTO A PARKING STALL AT A GROCERY STORE.

WAS USING THE AUTO-SUMMON FEATURE TO GET THE CAR OUT OF THE GARAGE AND IT CRASHED ON THE GARAGE WALLS.

TWO OF THE FOUR DOOR HANDLES FAILED WITHIN A MONTH OF EACH OTHER. IN BOTH CASES THE DOOR HANDLES FAILED TO EMERGE FROM THE DOOR BODY. THERE WAS NO WAY TO OPEN EITHER DOOR FROM THE OUTSIDE. ONE WAS THE DRIVER'S DOOR, WHICH COULD POSE A SAFETY CONCERN. ADDITIONALLY, THE ELECTRICAL MOTOR THAT OPERATES THE HANDLE WOULD SPIN NON-STOP, NO MATTER IF THE CAR WAS ON OR NOT. I WAS CONCERNED THE MOTOR WOULD OVERHEAT. THE FAULTY DOOR HANDLE IS A KNOWN PROBLEM TO TESLA. I BELIEVE A RECALL IS WARRANTED.

ON AUG 13, 2018 I WENT TO THE TESLA SERVICE CENTER IN SEATTLE AND REQUESTED AN APPOINTMENT TO HAVE SEVERAL RECALLS DONE, INCLUDING SEATBELTS, TAKATA AIRBAGS, AND ALUMINUM STEERING BOLTS. I WAS TOLD IN NO UNCERTAIN TERMS BY SERVICE MANAGER KASI SMITH, THAT MY CAR IS BLACKLISTED BY TESLA SINCE IT HAS A REBUILT TITLE. THAT IN ORDER FOR THE RECALLS TO BE DONE I MUST GET THE CAR "RECERTIFIED" AT A COST OF BETWEEN $5,000 TO $32,000, DEPENDING ON WHETHER REPAIRS ARE NEEDED. SO I CALLED TESLA'S NATIONAL CUSTOMER SERVICE LINE (877.798.3752) AND REACHED LOUIS ESCOBAR AT TESLA'S BURBANK, CA LOCATION. AFTER HE CHECKED WITH THE SEATTLE SERVICE CENTER (WHICH I'D ALREADY TOLD HIM REFUSED ME) AND WITH HIS SUPERVISOR, HUNTER CARLSON, MR. ESCOBAR INFORMED ME THAT MY CAR IS BLACKLISTED BY TESLA SINCE IT HAS A REBUILT TITLE, AND IN ORDER FOR THE RECALLS TO BE DONE I MUST GET THE CAR "RECERTIFIED". MY CAR WAS PROFESSIONALLY REBUILT, AND HAS BEEN REGISTERED WITH THE STATE OF WASHINGTON AND I'VE BEEN DRIVING IT FOR TWO YEARS. IF WE CAN ALL AGREE THAT WRECKED CARS ARE -GOING- TO BE REBUILT, THEN WHAT SHOULD TESLA'S POLICY BE? I SHOULD THINK THEY'D WANT TO PROTECT THEIR REPUTATION AND ENSURE THE SAFETY OF THEIR CUSTOMERS. SO FOR RECERT DO THEY CHARGE HIGH FEES AND TAKE AWAY ALL BENEFITS THAT WERE PAID FOR ON PURCHASE OF THE CAR, LIKE NAVIGATION, AUTOPILOT, AND SUPERCHARGING? WELL THE COST ALONE FORCES THOSE OF US WITH REBUILT CARS TO DRIVE AROUND WITH NO INSPECTIONS, EXCEPT THOSE DONE BY THE STATE PATROL, WHICH ARE ONLY CHECKING THAT WE DID NOT USE STOLEN PARTS. SO CLEARLY THEIR GOAL IS NOT TO PROTECT THEIR REPUTATION AND ENSURE THE SAFETY OF THEIR CUSTOMERS. WHAT IS THE GOAL THEN? MAKE MONEY?

REPORTEDLY A 2015 TESLA MODEL S ON "AUTOPILOT" CRASHED INTO A LAGUNA BEACH POLICE PATROL VEHICLE ON TUESDAY ABOUT 11AM 5-29-18 @ 20652 LAGUNA CANYON ROAD, LAGUNA BEACH, CALIFORNIA. THE DRIVER OF THE TESLA WAS INJURED. THE DRIVER IS PROBABLY AT FAULT FOR INATTENTIVE DRIVING, HOWEVER THE HYPE FROM TESLA, ELON MUSK AND THE CULT FOLLOWING HAVE CONTRIBUTED TO TESLA DRIVERS DRIVING RECKLESSLY BY OVERHYPING THE SAFETY AND AUTONOMY OF TESLA VEHICLES. IT SEEMS THE VEHICLE LEFT THE DRIVING LANE AND ENTERED THE PARKING LANE AT THE SIDE OF THE ROAD. REPORTEDLY ELON MUSK AND OTHER MANAGEMENT REJECTED SENSORS AND OTHER TECHNOLOGY THAT COULD HAVE IMPROVED SAFETY AND AUTONOMY. REPORTEDLY TESLA MANAGEMENT REJECTED REQUESTS BY THEIR OWN ENGINEERS THAT WANTED LIDAR, EYE SENSING AND OTHER TECHNOLOGY THAT WOULD HAVE IMPROVED SAFETY. TESLA HAS A HISTORY OF CENSORING SAFETY ADVOCATES AND TRYING TO CENSOR THE MEDIA, THUS PREVENTING WHISTLEBLOWERS FROM IMPROVING SAFETY THROUGH PUBLIC AWARENESS. TESLA ALSO HAS A HISTORY OF SCAPEGOATING THEIR OWN CUSTOMERS AND OTHER TESLA DRIVERS; TO DRAW ATTENTION AWAY FROM THE FAULTS OF TESLA. THE "SWISS CHEESE MODEL" INDICATES THAT MOST CRASHES INVOLVE SEVERAL CAUSAL/CONTRIBUTING FACTORS. THERE ALSO NEEDS TO BE MORE EMPHASIS ON THE PSYCHOLOGY OF "HUMAN FACTORS". TESLA HYPE AND TESLA CENSORSHIP OF MEDIA AND SAFETY ADVOCATES ARE SOME OF THE HUMAN FACTORS THAT IS CONTRIBUTING TO TESLA DRIVERS DRIVING MORE RECKLESSLY, UNSAFE AND ARROGANTLY.

HERE IS ANOTHER TESLA IN THE JUNKYARD: HTTPS://WWW.COPART.COM/LOT/26110488 IT HAS NOT BEEN IN A CRASH BUT THE SUSPENSION HAS COLLAPSED AND THE FRONT WHEELS HAVE GONE ALL CROSS-EYED AND WHOMPY. THIS WOULD TEND TO MAKE IT DIFFICULT TO STEER. PLEASE DO SOMETHING ABOUT THESE RIDICULOUSLY UNSAFE ELECTRIC JALOPIES. THANK YOU. CONCERNED CITIZEN.

HERE IS A FORUM POST FROM TODAY WHERE AN OWNER REPORTS THAT HIS ELECTRIC STEERING MOTOR HAS FALLEN OFF: HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/POWER-STEERING-FALLING-APART.100951/PAGE-15 **CVRCV, TODAY AT 1:58 AM MY POWER STEERING MOTOR FELL OFF WHILE ATTEMPTING TO PULL OUT OF MY GARAGE THIS MORNING. 12/2015 DELIVERY, 15K MILES. I WAS GOING TO REPLACE THE BOLTS MYSELF ON THE SATURDAY AFTER THE RECALL ANNOUNCEMENT, BUT I DECIDED NOT TO GIVEN TESLA WAS DOING A RECALL. WAS ALMOST IMPOSSIBLE FOR ME TO STEER IT. YOU NEVER REALIZE HOW HEAVY THE MODEL S STEERING IS, BECAUSE THE POWER STEERING TURNS ON AS SOON AS YOU OPEN THE DOOR. ALSO I DON'T SEE FSD IS GOING TO WORK WITHOUT DUAL REDUNDANT POWER STEERING MOTORS. SINGLE POINT OF FAILURE. ** THERE IS ALREADY A "VOLUNTARY RECALL" ISSUED FOR THIS PROBLEM BUT TESLA DESCRIBES IT AS NON URGENT AND NOT A SAFETY ISSUE. THAT IS RIDICULOUS. JUST ON THAT FORUM THREAD ALONE THERE HAVE BEEN DOZENS OF CASES OF THE STEERING MOTOR FALLING OFF COMPLETELY AND THE CAR BEING NEAR IMPOSSIBLE TO STEER. POINTING OUT THE BLEEDING OBVIOUS - THE TESLA AUTOPILOT RELIES ON THIS MOTOR. PLEASE ISSUE AN IMMEDIATE RECALL. THANK YOU. CONCERNED CITIZEN.

REAR DRIVER SIDE DOOR HANDLE WOULD NOT RETRACT 7/2017, NOR COULD BE USED TO OPEN THE DOOR. CAR WAS STATIONARY WHEN ISSUE OCCURRED. HANDLE WAS RARELY USED SINCE PURCHASED NEW 3/2015. HAVE HEARD THIS ISSUE IS COMMON AND APPEARS TO BE A MANUFACTURING DEFECT. SERVICE CENTER SAID COMMON DUE TO COLDER CLIMATE AS WELL. DOOR HANDLES SHOULD NOT BE DEFECTIVE WITHIN THE FIRST FEW YEARS OF PRODUCTION, NOR SHOULD BE AFFECTED BY CLIMATE. PART WAS NOT REPAIRABLE AND NOT COVERED UNDER WARRANTY. TOTAL COST TO REPAIR WAS $882.