2018 TESLA MODEL S Complaints

My wife, [XXX] was driving the car on April 12, 2023 and following is her statement of the incident. April 12, 2023, I was pulling my car into a parking space of a supermarket. It was about to come to a stop and all of a sudden it accelerated, hit the car parked facing it and then dragged for about 20 feet before coming to a stop. it was an unintended acceleration, which I have been trying to contact Tesla for investigation. I requested pre-accident scan data using Tesla App. Did not get any response from Tesla for weeks. After making numerous calls and spending 40-50 hours on the phone trying to get a hold of someone regarding the data I requested, I drove down to West Covina (CA) Tesla service. The service manager told me that the report has been run and reviewed by Tesla and it is determined that the car did what it was supposed to be doing. I requested a copy of the report (scan) to understand how it was determined. He said it can not be released. I have to formally request using the link he provided. I did so and the report (vehicle data) that I received is a bunch of matrix which can not be understood. I am trying to contact Tesla and once again "No Response". It is very frustrating. I am afraid of driving my car so have not used since the day of incident. I want the bug to be fixed before using my car. Anybody whom I have spoken with knows somebody who has experienced similar situation. All of the Tesla owners are unhappy about Tesla's customer support. I am reaching out for a help to investigate the glitch in the software and also to get it fixed. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Power Reduced Error. Tesla do not even know how to fix this issue and it seems to be apparent in many of their cars. Please see here: https://teslamotorsclub.com/tmc/threads/“power-reduced”-warning-and-turtle-icon.229299/page-2

While driving on the highway using cruise control, the car unexpectedly and rapidly slowed down. This has happened several (5-10) times, day and night, generally in low traffic areas (mostly with no traffic anywhere nearby). I have experienced this issue throughout my ownership of the car. In the most recent case, the car seemed to think that the speed limit had dropped to 35mph, perhaps seeing a sign from a nearby road. Other times, I could perceive no cause, so UNKNOWN. The date below is the most recent time, where the car thought the speed limit dropped.

Rear suspension on 2020 and older model s and x is not adjustable for alignment. Factory camber comes 2 aggressive which burns only the very inner part of the tire at a rapid pace. Upon checking tread depth with gauge you will not see this wear and tires will appear to be good. Tire wear is not visible unless you crawl under vehicle and inspect visually. Many Many reports of blow out tire due to this issue. Look it up. To top it off the vehicle does not come with a spare.

Steering wheel buttons INCLUDING HORN have stopped functioning. Not able to use the horn seems to be a serious safety issue to prevent accidents. Not repairable due to parts shortage. Epidemic failure according to Tesla Service.

The contact owns a 2018 Tesla Model S. The contact stated that while driving at approximately 10-15 MPH, the rear subframe assembly failed inadvertently. The contact stated that the rear driver’s side wheel appeared to be caved inward. The vehicle was towed to the dealer, where it was diagnosed that the rear subframe and rear wheel needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 14,000. The contact stated that the failure can be explained by poor design. The vehicle was repaired at the contact's own expense, and they are requesting a reimbursement from the manufacturer. The contact has concerns that even after the repair that the vehicle will eventually fail again.

I have repaired my Tesla door handles once under warranty and then again to a “3rd generation” out of warranty by a Tesla Service Center. 2 weeks after the “upgrade repair” another door handle stopped operating and would not close the car door continually unlocking and propping the door open while driving. I had to drive home with an open door handle. There was most recently a class action with another owner having the same issue, and numerous videos and articles posted online regarding the faulty safety defect.

Door handle not working and not popping out as expected and driver can’t go inside the car. A few complaints already from the internet and a lawsuit already filed by other owner and this seems to be recall already but nothing was mentioned yet Camera get blinded or get block easily with rain or sun. This is an issue if you’re using the autopilot.

On March 17, 2023 at approximately 4:00 pm MT, I was traveling at approximately 75 MPH with adaptive cruise control and auto pilot engaged when the car suddenly applied brakes with no obstruction ahead or behind or on the side. The car quickly slowed down to approximately 55 MPH, released the brakes and began to accelerate back to the speed limit of 75 MPH.

Second door handle has failed and no longer unlatches door from outside, therefore dangerous to be unable to reach the back seats