2015 TESLA MODEL S Complaints
View complaints related to 2015 TESLA MODEL S. The complaints found here are submitted by actual consumers with first hand experience. There are more than 650 complaints submitted for the 2015 TESLA MODEL S. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2015 TESLA MODEL S- Gillette, WY
I have replaced the steering knuckle two separate times I-SHAFT STEERING LINK - NON ISOLATOR - LOWER(1030622-00-A) this makes is hard to steer and is dangerous. Tesla does not have an updated part for this. I have asked
Source: NHTSA WEB SITE -
2015 TESLA MODEL S- Morganville , NJ
Recently I had an accident while I was driving my car (Tesla model S) with my wife and daughter in the car. The reason for accident was the front hood popped up in the middle of the county highway due to the secondary latch malfunction leaving us completely blinded as the hood fully blocked our vision. Luckily we were not met with a collision and had no bodily injuries, but the hood of the car got damaged. The repairs are running in thousands of dollars but Tesla is not covering. When we reached out to Tesla they informed there is a recall for the latch malfunction and sent us the recall, unfortunately they were sitting on this recall for 3 years and only sent us when we actually reached out. Still they denied any coverage owning no responsibility and even refused to fix the latch until we get the hood fixed by ourselves leaving it in unsafe condition as the hood might pop up again if we drive.
Source: NHTSA WEB SITE -
2015 TESLA MODEL S- Blaine, MN
lower control arm of front passenger wheel cracked and came off while backing out of driveway. rendered undriveable, required tow to fix.
Source: NHTSA WEB SITE -
2015 TESLA MODEL S- Willits, CA
My MCU (onboard computer system) glitched out and the screen began flickering. I lost all of the Advanced Driver Assistance Systems, navigation, music, phone link, sunroof venting, climate control, including defrost. The screen froze and I had no functions. This has happened 4 times, possibly a 5th time, while driving in the last 6000 miles. I put in a service request to Tesla and they ran a remote diagnosis, and told me that the old MCU1 is overwhelmed by the new software updates. Their solution was for me to upgrade to the newer MCU2 at my cost. I am afraid to drive my car as it will malfunction while I need the safety features, like basic defrost or AC in the 105 degree heat in Phoenix. Tesla acknowledged that the previous MCU1 failure due to the eMMC chip was a recall, but this is a new problem that has not yet been acknowledged by Tesla as a recall problem.
Source: NHTSA WEB SITE -
2015 TESLA MODEL S- Aurora, CO
Door handle that allows for opening the door from the outside fails to present. Motor just turns and turns, and it is impossible to open the door from the outside. This is the SECOND time for this defect on this vehicle - in 2021 the driver-side door failed in the same manner. This is the passenger side door that has failed now. Tesla said in 2021 that this was a known defect with a cheap gear that fails. There is also a class action lawsuit pending in California federal court, Urban v. Tesla, related to this identical defect which involves 2014-2016 Model S vehicles. No warning signs before the failure. In the event that the vehicle is in an accident, this failure would make it difficult for emergency personnel to open the door from the outside (which they otherwise would be able to do, because the key fob in the vehicle would ordinarily allow extension of the handle upon merely pushing in the handle).
Source: NHTSA WEB SITE -
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2015 TESLA MODEL S- San Diego, CA
My instrument cluster is delaminating in my tesla model S. When I took it to the service center for the recall service the service center stated that the main screen was also delaminating. Service tech told me that the instrument cluster (and main screen) would eventually fail because of the delamination. I have had the car for less than 8 years. both the instrument cluster and the center screen have a lot to do with safe operation of the vehicle so I believe they should be replaced for free under recall or at least have a much cheaper upgrade option. It is extremely rare for any car to have a common problem of the intstument cluster delaminating and this should be a recall since it is an ongoing, common issue. This is a problem Telsa knows about and hasn't done anything to remedy for a reasonable price. They want $1,750 for the upgrade of the instrument cluster and the main center screen. I bought the car when they were talking about self driving features that are not even possible for this car so I was mislead on that too. Here is other documentation of this issue. https://www.carproblemzoo.com/tesla/models/instrument-cluster-panel-problems.php
Source: NHTSA WEB SITE -
2015 TESLA MODEL S- Las Vegas, NV
The contact owns a 2015 Tesla Model S. The contact stated that while driving at approximately 65 MPH, the vehicle inadvertently swerved in and out of the lane and accelerated unintendedly for approximately 8 to 10 seconds and then performed as designed. No warning lights were illuminated. The dealer was notified of the failure and an appointment was scheduled. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and the contact was informed that no failure was detected and informed that a report would be filed. The failure mileage was approximately 37,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2015 TESLA MODEL S- Ann Arbor, MI
As I arrived home after a 50 mile trip, I pressed the homelink indicator on the central console of my 2015 Tesla model S and found it was inactive (the garage door didn't go up). I then pressed other areas on the central console and found none of them responded to the touch of my finger. This included all functions (e.g., temperature, defroster, lights, rear camera, navigation, radio, turn car off, etc.). Unlike a previous incident that I reported (reference # 11459567) , the center display did not go black, it just became inoperable. This is definitely a safety hazard. It can not be fixed while driving. One must stop the car and exit to turn the car off, or one must stop the car and press 2 buttons on the steering wheel to reboot the center console. This might be difficult to do while driving on the highway. I will reboot the center console the next time I drive the car, and I am sure it will be fixed. However, this is a problem that should not have occurred. (Present software version 2022.8.10.12, updated recently)
Source: NHTSA WEB SITE -
2015 TESLA MODEL S- Lancaster , CA
When backing out of my garage, and reverse my car often times stops violently on its own
Source: NHTSA WEB SITE -
2015 TESLA MODEL S- Memphis, TN
The contact owns a 2015 Tesla Model S. The contact stated that the center display screen became inoperable. The contact stated that the defroster, exterior lights, back-up camera and radio were inoperable. The contact stated that the vehicle occasionally stalled. The vehicle was taken to the local dealer where it was diagnosed and determined that the center display screen needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 21V035000 (Back Over Prevention, Visibility, Exterior Lighting) however, the VIN was not included. The manufacturer was contacted, and the contact was referred to the dealer. The failure mileage was approximately 79,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE