2018 TESLA MODEL S Complaints
View complaints related to 2018 TESLA MODEL S. The complaints found here are submitted by actual consumers with first hand experience. There are more than 170 complaints submitted for the 2018 TESLA MODEL S. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2018 TESLA MODEL S- Santa Fe, NM
Apparent software issue with Adaptive Cruise Control causing unexpected hard braking at highway speeds. Random hard braking occurs on open road when road is clear, flat, and no other vehicles nearby. Narrowly avoided being 'rear-ended' during several occurrences by car behind. I drove the car this week on a two day road trip from Palm Springs to Santa Fe and this issue must have occurred 18-20 times during the 750 mile trip. I also tried using difference settings and nothing seemed to eliminate the issue.
Source: NHTSA WEB SITE -
2018 TESLA MODEL S- Elkins Park, PA
MCU2 Failure. Dashboard and Screen no longer works Turn signals and headlights do not work There are no seatbelt warning Can no longer see battery levels / range (via app or inside car) Can no longer see car's location (via app) The car will drive, brake lights and windows work THAT'S IT. Car it totally unsafe to drive otherwise. Tesla is charging $1965.75 plus taxes which equals $2083.70 Parts $1800 Remove and Replaces $165.75
Source: NHTSA WEB SITE -
2018 TESLA MODEL S- Wildomar, CA
Tesla designs a single piece headlight with no serviceable parts. This includes headlights, high beams, and namely daytime running lights. All of these components are on an LED strip that overheats and un-solders due to this high heat, which causes premature failure. Some owners have reported as little as 3 months of life before failing. The daytime running lights are essential for safety driving in low light situations. These daytime running lights are seemingly built to fail. The lights dim then eventually no longer work. Tesla's solution is to have the customer purchase a brand new headlight at $1500. My vehicle is 4 years old and has been through 3 pairs of headlights already, when the last set burnt out I just left them as is. Tesla should either goodwill swap out these headlights for a non-built to fail component, or offer a repair for a quality LED strip with proper heat distribution. Without daytime running lights safety is a major concern on foggy, rainy, and low light situations. I have attached an image showing how the failure begins on top then slowly goes all the way down to the side of the headlight which fails later.
Source: NHTSA WEB SITE -
2018 TESLA MODEL S- Cupertino, CA
The contact had rented a 2018 Tesla Model S. The contact stated that while his wife was making a U-turn at a low rate of speed, the vehicle accelerated with her foot on the brake pedal and crashed into a tree. The contact stated that his wife heard two warning beeps prior to the failure which the contact stated it signaled that the autopilot had independently engaged. The air bags did not deploy during the accident. The contact's wife did not suffer any injuries. A police report was filed. The vehicle was towed to an independent mechanic where it remained in their possession. The rental company had yet to receive a diagnosis as to the cause of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 44,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2018 TESLA MODEL S- Los Angeles, CA
The contact owns a 2018 Tesla Model S. The contact stated while pulling into a parking space, the vehicle accelerated at high speeds without any warning, causing the vehicle to run through a construction site and collide with a building. The air bags were deployed, and the passenger in the vehicle was injured and sought medical attention. The contact was unsure if a police report was filed. The vehicle was towed. The manufacturer was not contacted. The failure mileage was unknown.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
-
2018 TESLA MODEL S- Fort Pierce, FL
On August 4th, 2022, I got in my car to continue north...and got a "can't drive not enough power" report on the dash. The car is still (as of today, 9/10/2022)in North Carolina ( at the Matthews-Charlotte Tesla service center, 9140 East Independence Blvd, Charlotte-Matthews, N.C.). Tow/hauler also took toll lanes to bring car to service. I received $20 in toll charges while I wasn't in the car for that day. This happened once before to this vehicle (in Charleston, S.C. serviced in Savannah, Ga 10/11/21 to 12/01/21), and twice before to a formerly owned Tesla. Battery died unexpectedly, suddenly (but while parked). I am still renting a gas car (being charged by Enterprise, weekly at over $500 a week) and I'm not happy with the car (engine light on twice RA # 766VYT) unit #7TBJHP ). Not comfortable driving with rental. Help, please?
Source: NHTSA WEB SITE -
2018 TESLA MODEL S- Woodland , CA
The daytime running lights on both front headlights have stopped working with 45k on the odometer. Tesla service center has refused to cover the safety issue because the car warranty is 5k over warranty mileage. The vehicle no longer has working day time running lights. After doing some research this is a common problem with 2016 to 2020 model s and x and Tesla motor company is refusing to repair the DRL lights.
Source: NHTSA WEB SITE -
2018 TESLA MODEL S- Dublin, OH
The emergency release pull for the manual trunk open does not work. Truck is stuck closed and the release cable does nothing in case of emergency…
Source: NHTSA WEB SITE -
2018 TESLA MODEL S- McLean, VA
As I was driving alone on July 13th 2022 on the Capital Beltway 495 and was nearing exit 44 the rear passenger window exploded spontaneously. This occurred at 9:08am ET. I have footage of this (I was not able to upload the file as it is not in one of the acceptable formats (MP4)) which confirms there was no object that caused this breakage.
Source: NHTSA WEB SITE -
2018 TESLA MODEL S- Temple, TX
I experienced multiple incidences with phantom breaking today. Multiple times per hour of driving (average of 5 times per hour on a ling 10 hour drive) Events occurred on open highways/freeways with no other vehicles or objects around. Thankfully. But these incidences could have lead to a crash if other vehicles were following closely.
Source: NHTSA WEB SITE