2016 TESLA MODEL X Complaints

THERE ARE KEY FOBS, ONE EACH FOR THE TWO DRIVERS IN THE HOUSE. THESE ARE IDENTIFIED IN THE PROFILE SETTINGS. FOR THE PAST FOUR YEARS, AFTER A SPECIFIC UPDATE TO THE FIRMWARE (I CAN’T PINPOINT WHICH OR THE PRECISE MONTH/YEAR), USING A KEY FOB WILL FREQUENTLY, BUT ERRATICALLY CHOOSE THE WRONG PROFILE. BECAUSE OF THE DIFFERENCE IN DRIVER HEIGHTS, THIS MAY MEAN THAT THE SEAT IS ADJUSTING FORWARD CAUSING KNEES TO QUICKLY APPROACH THE AREA OF THE DASHBOARD. AS ONE EXAMPLE WHERE I HAVE PINPOINTED WHEN THIS IS LIKELY TO OCCUR, I WILL HAVE FINISHED CHARGING THE TESLA AT A SUPERCHARGER. I WILL TRY TO REVERSE OUT OF THE SPOT BEFORE NOTICING THAT THE WRONG PROFILE HAS BEEN SELECTED. SO AS THE CAR IS MOVING, MY KNEES ARE PUSHING FORWARD TOWARD THE DASH. BECAUSE I AM ANXIOUS AS THIS HAPPENS, I WILL QUICKLY BRAKE. TESLA FINALLY REPLACED ALL COMPONENTS (KEY FOBS, BUT ALSO THE PART THAT RECEIVES THE TRANSMISSION) WHICH TEMPORARILY CORRECTED THE SITUATION UNTIL IT STARTED UP AGAIN. I AM NOW ON MY FIFTH COMPLAINT TO TESLA AND HAVE YET ANOTHER APPOINTMENT TO HAVE IT FIXED. I THIINK THIS IS A DANGEROUS PROBLEM BECAUSE IT CAN AFFECT THE DRIVER WHILE THE CAR IS MOVING.

In a parking lot when going over a speed bump air suspension failed causing the car to become lower in the front and frequently rubbing against uneven ground. In Tesla model S and X vehicles sent to China, there has been a recall of approximately 30,000 vehicle recalls of these models of Tesla vehicles for faulty air suspension.

The contact owns a 2016 Tesla Model-X. The contact stated while reversing, the contact noticed that the front driver’s side of the vehicle inadvertently lowered, and an abnormal sound was heard coming from the vehicle. The contact examined the vehicle and noticed that the front driver’s side wheel was resting on the inner wheel well liner. The vehicle was towed to the dealer and the contact was informed that the front driver’s and passenger’s side suspension fore-link needed to be replaced. The vehicle was repaired. The manufacturer was contacted and authorized the repair of the vehicle. The failure mileage was 42,000.

There is a liquid MCU behind the touch screen of my vehicle. The MCU liquid leaks out from the bottom of my screen all over the interior of my car - this happens even more during hot weather. I'm disturbed because I'm reading this liquid is in fact poisonous. Tesla will not do anything about this. This leaking liquid is creating dangerous conditions for my family. This is a manufacturing defect, touch screens are not meant to leak poisonous liquid.

When pass under over pass, at the speed of less than 50km/h. It breaks for no reason

Drivers Front fore link cracked. Suspension failure at speed Tesla TSB over this issue that says to replace parts. Tesla TSB SB-17-31-001 Tesla stated this doesn’t apply to my vehicle even though it clearly does.

Vehicle's "Falcon Wing" doors would malfunction when exposed to direct sunlight where door panels would become hot. Doors would not open remotely due to the sensor believing an object was blocking the door, the message on screen would read "Obstacle detected" when no object was present. Occupants would manually have to hold down the open button on screen or the physical button in order to open the door. Which would open very slowly or stop oppening halfway due to a phantom object being detected. This would pose a risk for rear occupants unable to exit the vehicle in a timely manner in case of an emergency. The vehicle was taken into service 8 different times to address the issue. Service center claims they could not recreate the problem but found the tripod mounts for the infrared door sensor to be misaligned. Each time a temporary fix was performed and the problem would reappear not long after. Contact sent a certified mail letter to the manufacturer demanding a resolution or compensation for the issue. No response was ever received from the manufacturer. A 9th visit to the Tesla service center for the same issue netted a result where new tripod mounts that hold the infrared door sensor were installed. Since this repair, the Falcon wing doors operate normally most of the time but will still occasionally malfunction if the doors are exposed to direct sunlight for extended periods of time.

The passenger front tire suspension makes a cracking sound on low speed. We brought our car to the local service center for repair twice over the past year (spent $5000), and the noise is still there. Tesla had a recall on this issue: https://cdn.motor1.com/pdf-files/sb-21-39-001-replace-front-drive-unit-halfshafts.pdf but they told me that my vehicle was not included, even though my vehicle was made during the time period that should be covered by the recall.

Center Screen is leaking toxic fluid after researching online seems to be a common problem for many including myself. The liquid is slowly coming out the bottom of the screen onto the center console.

On nine separate documented occasions, the passenger front wheel molding trim piece, in which one of the proximity sensors is mounted, completely detached, causing the proximity sensor to alarm continuously. On two of these nine occasions, the trim piece detached while the vehicle was traveling on the road, and on one of these two occasions, the vehicle was traveling on the highway at highway speeds. On this occasion, after detaching completely, the trim piece was observed through the rear view and side mirrors, shattering on the road and scattering debris across the highway, potentially causing a traffic hazard for the cars following. On this last occasion, the vehicle was also traveling with the assistance of the Adaptive Cruse Control and Forward Collision Warning features, which both caused the vehicle's emergency avoidance systems to activate when the proximity sensor was falsely triggered. If there were other vehicles nearby, this could have caused a high speed accident as my vehicle executed both an emergency braking and collision avoidance maneuver for no real reason. Please note that I have documented reports of the possible safety issues due to the wheel well trim detaching to the Tesla service department for several of the times I've had the vehicle in for repair. In all nine instances, I've been told that my vehicle is the only one that exhibits this problem. A statement I find difficult to believe as I have observed other vehicles of the same make and model driving around without the trim pieces, and just recently captured a photograph of a Model X driving on the highway with the trim piece detaching as the wind was catching it. See the red arrow in the photograph attached below.