2017 TESLA MODEL X Complaints

Loud creaking noise on the front passenger side. This seems to be a very common model X problem. I was told the front upper control arms need to be replaced. I see absolutely no reason why any of those parts should be failing unless it was faulty parts/engineering.

Repeated failure of driver's screen. Screen goes blank and then reboots automatically. During that time, the speedometer and all other controls visible from driver's screen are unavailable to the driver. Was told that it would be fixed by a software fix eventually. Now they will fix the problem for $2,000. Will ask them to save all parts.

At 1:10 pm on Wednesday, November 10, 2021 we were travelling SB on I-5 near Longview, WA. The day was clear and dry. We were in Lane 2 of a 3-lane stretch of interstate. There were no vehicles in either lane right next to us; a semi-truck was in Lane 1 (outside lane) several car lengths in front of us; a passenger car was 1-2 car lengths behind us in the same lane as us (Lane 2). No overpasses, trees, or any other discernable distractions were present. We were travelling at 70 mph on cruise control. With no warning, the car braked suddenly in an effort to bring the car to a full stop. Fortunately, the driver directly behind us was paying attention and was able to swerve into Lane 3 to avoid rear-ending us. I was able to bring my car into the Tesla location in Lynnwood, WA for service on November 12, 2021 to have the issue checked. While in for service, I did some research on the issue and found blogs dating to 2018 about "phantom braking"; I determined this described our situation. When I collected the car, the service tech said they were unable to replicate the issue and therefore, were not able to establish a problem to correct. I inquired if they knew about a phantom braking issue; they indicated that Telsa had heard of it and was working on a "fix" but there was no known timeline for the "fix". I have not used the cruise control feature in my car since 11/10/21 and will not because of the significant safety concern. Tesla need to be MADE to make this safety issue a priority to correct. If Musk's team can build a rocket and send it to space, they certainly can correct a cruise control issue.

Driving the model X has been difficult lately since the steering is extremely stiff. Tesla service scheduled me to replace intermediate 1st generation Shaft, steering column, lower dual motor. They will replace lower shaft on left hand drive & replaced steering I-shaft link upper.

While driving my model X on highway, making quick turns on the power steering wheel felt too stiff in order to avoid car or objects. I took it to Tesla service center for inspection and confirmed the issue with the suspension. The replaced Front suspension, lower -Aft-LH/RH. Parts they replaced, Washer cam, Bolt H cam, Washer, Nordlock, Front suspension AFT link, Nut CLN HEX, NUT HF & adjusted camber caster toe. MCU unit continuous crashes or freezing & slow response, web browser, map and slow response to access A/C, I had to pay to replace MCU unit.

Model X 100D makes noise during driving whenever I turned the steering wheel. Took it at Tesla service center for service and concurred the my concern and replaced front upper Arm. The suspension contributed to brand new tires to wear out quickly in less than a year. Driver and passengers windows fails to close after opening regularly, Map navigation and live traffic data does not work properly. During car in reverse, rear view camera blanks out. Tesla service center could duplicate my concern.

I was not able to open the model X with the keyfob, The Central body Controller Module failed.

Since installing the latest update (2021.24.48), my vehicle is suddenly experiencing: * frequent bogus forward collision warnings (several per day) * instrument cluster outages (black screen) * sudden autopilot shutdowns caused by center display communication failures (MCU) Other people with significantly different configurations (e.g. with the eMMC repair done, with autopilot hardware version 1, etc.) have experienced similar failures. This seems to be a very serious software regression that needs to be addressed immediately.

. December 2021, I stopped car at traffic light in Stevenson Ranch, CA 91381. Light turn blue but the car can’t start, key fob and tesla app not working. I restarted my phone then Tesla app working back. Took more than 10 minutes. . January 2022, I stopped at traffic light on Siarra Highway, Santa Clarita CA 91351. Light turn blue but car can’t start, key fob and tesla app not working. I have to restarted my phone in order for Tesla app working back. Took more than 10 minutes. We just had a new born so we feel very unsafe with this vehicle. And Tesla just ignore this matter. . 1 time car not working in garage for more than 24 hours so I called Tesla Roadside Assistant to tow to Tesla dealership. All they done was replaced key fob battery even I had mentioned about the incidents above. . Many times that car just close the door by itself ( left front driver, left and right falcon door, trunk ). Yesterday February 17th I was in Van Nuy CA ( 99 Ranch market loading groceries in to car ) trunk close bump on my head.

Firmware version: 2020.48.37.8 Date of Occurrence: 2/18/22 Location: I66 Westbound Description: On I66 Westbound near Rt123 Exit the car was traveling at 70mph and decreased 50mph. The car was on full autopilot. Set speed limit changed from 70 to 50mph but signage and the car's perceived speed limit was 55mph. No cars ahead of me to initiate the rapid deacceleration. The occurrence happened between 8 to 8:15AM. Weather was partly cloudy. Second occurrence of rapid deacceleration occurred on the same commute. On I66 Westbound near Rt50 the car was traveling at 70mph and the vehicle decreased speed to 30mph. The autopilot set to 70mph and rapidly deaccelerated to 30mph. Cars ahead were several car lengths away. No braking or deacceleration was observed by the cars ahead. The occurrence happened between 8:15 to 8:30AM. Weather was partly cloudy. Note, this issue has happened multiple times over the last 6 months. Didn't realize that this issue was reportable. Rapid deacceleration is fairly common event and has been observed on I66 (both directions), I95, RT28, RT29, I70, and I270.