2017 TESLA MODEL X Complaints

View complaints related to 2017 TESLA MODEL X. The complaints found here are submitted by actual consumers with first hand experience. There are more than 270 complaints submitted for the 2017 TESLA MODEL X. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2017 TESLA MODEL X
    - Rochester, MN

    While on autopilot at highway speeds, car randomly and suddenly brakes rapidly for no reason. Happens during day, at night, on different roads, in different conditions. No warning lights or alarms.

    Source: NHTSA WEB SITE
  • 2017 TESLA MODEL X
    - MARBLEHEAD, MA

    The car, while "autopilot is engaged" will slam on the brakes on the highway for no reason. It is extremely scary and happens frequently.

    Source: NHTSA WEB SITE
  • 2017 TESLA MODEL X
    - WOODSTOCK, GA

    Our SUV lost power in the middle of the highway with no warning. After a month of back and forth, Tesla is saying that the High Voltage Battery needs to be replaced. The car has been with Tesla Marietta, GA center waiting for the replacement part with no ETA. How long are we supposed to allow the manufacturer to address the problem per the manufacturer warranty.

    Source: NHTSA WEB SITE
  • 2017 TESLA MODEL X
    - El Paso, TX

    Pulling in to slowly park and sudden unanticipated acceleration-pushed car into brick roof support of building. Damage to bumper.

    Source: NHTSA WEB SITE
  • 2017 TESLA MODEL X
    - VISALIA, CA

    Tesla Full Self Driving FSD is too dangerous for public street experiments. The video evidence is not from my vehicle but mine does not recognize many obstacles that increase the risks of collisions: The YouTube video shows the automatic system failed to recognize the green bollard and even with the quick intervention from a claimed well experienced FSD driver, the car collided with the green bollard. The public should not be forced to be at risk for allowing this automatic system with numerous dangerous behaviors to experiment on the public street. Tesla should have tested this in its closed course by building its own green bollard and then it can crash all it wants but not at the expense of public safety. https://youtu.be/Zl9rM8D3k34

    Source: NHTSA WEB SITE
  • 2017 TESLA MODEL X
    - VISALIA, CA

    Tesla Full Self Driving FSD is too dangerous for public street experiments. The video evidence is not from my vehicle but mine does sudden automatic unexpected swerving the same way: Twitter video shows the automatic system swerved toward a bicyclist and the driver was able to grab the steering wheel to manually abort the system. This automatic system with numerous close calls should not use the public as dummies for testing. https://twitter.com/TaylorOgan/status/1491224700303060992?ref_src=twsrc%5Etfw%7Ctwcamp%5Etweetembed%7Ctwterm%5E1491224700303060992%7Ctwgr%5E%7Ctwcon%5Es1_&ref_url=https%3A%2F%2Fteslamotorsclub.com%2Ftmc%2Fthreads%2Ffsd-beta-videos-and-questions-for-fsd-beta-drivers.210858%2Fpage-268

    Source: NHTSA WEB SITE
  • 2017 TESLA MODEL X
    - Stuart, FL

    Steering suddenly becomes challangeing, when operating on winding roads the steering wheel fails to easily return to normal and must apply more force than normal to bring back to straight direction. Generally balky at times.

    Source: NHTSA WEB SITE
  • 2017 TESLA MODEL X
    - San Jose , CA

    Car shudders at the acceleration. Service center said it’s a widely known issue with front half shaft and clevis mount. Tesla already admits it is a design fault but wouldn’t cover it under the drive unit warranty. Can nhtsa make it a recall? Thanks

    Source: NHTSA WEB SITE
  • 2017 TESLA MODEL X
    - New York, NY

    The front air suspension perfectly failed right after 4 years manufacture warranty. It is life-threatening since my right front suspension drops all the way down. If this happens when I'm on a highway at high speed, it might kill me.

    Source: NHTSA WEB SITE
  • 2017 TESLA MODEL X
    - Bloomingdale, IL

    The contact owns a 2017 Tesla Model X. The contact stated that while driving at various speeds, the center display would inadvertently turn blank or reset on its own. The contact stated that the rear-view camera would inadvertently turn blank and the center display would take more than five minutes to reset while driving. The contact also stated that the audio sound of the vehicle would fail to work, including the turn signal beeping sound. The vehicle was taken to a Tesla service center who reset the software; however, the failure had been reoccurring while driving. The vehicle was taken to a second Tesla service center, Tesla (320 W Golf Rd, Schaumburg, IL 60195) several times and the software was reloaded; however, the failure persisted. The contact received a recall notification for NHTSA Campaign Number: 21V035000 (Back Over Prevention, Visibility, Exterior Lighting) however, the dealer informed the contact that the parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The vehicle was not repaired. The approximate failure mileage was 19,000. Parts distribution disconnect. Consumer stated it appears the chips are available, and Tesla has chosen to sell an upgrade rather than comply with the recall.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE