2016 TESLA MODEL X Complaints
View complaints related to 2016 TESLA MODEL X. The complaints found here are submitted by actual consumers with first hand experience. There are more than 440 complaints submitted for the 2016 TESLA MODEL X. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2016 TESLA MODEL X- Apalachin, NY
The Dashboard screen and the center monitor screen are showing crack lines and liquid bubbles on the screens, resulting from exposure to climate heat (in phoenix,az).
Source: NHTSA WEB SITE -
2016 TESLA MODEL X- Pasadena, CA
The contact owns a 2015 Tesla Model-X. The contact stated while reversing out of the resident garage at approximately 2 MPH, the contact heard the driver's side front tire making a loud rubbing noise as if it had contact with the inside wheel well. The contact stopped the vehicle and examined the front tire and saw that the tire appeared to be off center and was touching the front wheel well. The contact stated no warning light was illuminated. The contact had called the dealer who arrived and drove the vehicle approximately five feet and diagnosed the failure as a fractured control arm. The vehicle was towed to a dealer however, the vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 11,800.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2016 TESLA MODEL X- Folsom, CA
The lower A pillar on the driver side front wheel just shattered. I was driving 1 mph and hit nothing. Had this of happened anywhere else the car would have flipped. Tesla is also “forcing” me to replace the other side since these old parts are dangerous. This was the recall done in China. Part is the Fore Link Assembly
Source: NHTSA WEB SITE -
2016 TESLA MODEL X- Flushing, NY
I've had the vehicle for nearly 3 years and have come to realize that the driver side door panel as well as the passenger side door panel make squeaking noises when temperatures rise from 55 degrees and above. I've brought the vehicle in for service numerous times and the squeaking issue has not been able to be fixed. I have come to understand that whatever interior lining/plastic etc. Installed within the doors loses its firmness in a higher heat climate. Please help to address the issue. Thanks!
Source: NHTSA WEB SITE -
2016 TESLA MODEL X- Cary, NC
Driving the vehicle in a parking lot and at low speed turning the wheel, heard a loud pop and the front drivers side wheel starting hitting the wheel well. No warning signs or lights came on. After looking under the car a control arm snapped, I am very surprised this could happen at normal use at low speeds. If I was at high speed it could have been extremely dangerous. The car was towed to the Tesla service center on Raleigh, NC where it is currently awaiting repair.
Source: NHTSA WEB SITE -
-
2016 TESLA MODEL X- San Francisco, CA
Falcon doors missing from ui. While on highway going highway speed, piece of the roof flew off car.
Source: NHTSA WEB SITE -
2016 TESLA MODEL X- Flushing, NY
Unexpectedly the cars steering has become very stiff to steer. I live in New York City and after researching on this topic I've found that other vehicles built before October 2016 have been affected and have a recall. I believe my vehicle is a late 2016 build but my Vin does not show up for the recall. Also here is the article I found... https://www.consumerreports.org/car-recalls-defects/tesla-recalls-model-x-for-steering-issue/
Source: NHTSA WEB SITE -
2016 TESLA MODEL X- Ft Lauderdale, FL
I was experiencing very loud noises from the suspension and/or steering while driving and turning. The tires were also wearing excessive and very unevenly. Within 500 miles, the tires went from 2/32nds to completely bald with no signs of tread at all and very chopped. I took the vehicle to Tesla for inspection. They came back with a repair order for $6,171 for suspension parts such as fore link assy for L and R, front suspension aft link, right rear upper link, air spring module L and R, sway bar link L and R and other misc repairs. I found that there were many complaints online for some of these components. Tesla offered no explanation why a garage kept vehicle with only 54k miles would have so many severe suspension issues and did not offer to cover any of the repairs even though the vehicle is just out of full warranty for time frame.
Source: NHTSA WEB SITE -
2016 TESLA MODEL X- beverly hills, CA
phantom braking on freeway. quick deceleration from approx 65mph to 40 mph for no reason causing vehicles behind me to reduce speed suddenly and swerve to prevent collision with my vehicle. Not reported to Tesla. I do not drive on freeway frequently but it does cause me concern when i do drive on freeway and engage cruise control/autopilot. Occurs with no warning.
Source: NHTSA WEB SITE -
2016 TESLA MODEL X- SHREWSBURY, MA
Electronic parking brake error messages. 1. when powertrain is selected from park to drive, error message says, parking brake may not have fully disengaged. 2. other occasional times when powertrain is selected from drive to park, error message says, parking brake may not have engaged in each of the above cases, i can hear the parking brake servos engaging / disengaging but error messages are concerning telsa recommends replacing parking brake units, estimate is over $1300 for both rear wheels i also came across this NHTSA recall, my car was delivered 2016 dec, nto sure of the date of manufacture. both dates fall into the NHTSA recall recommendation. have sent this recall doc to tesla service as well, waiting for feedback https://static.nhtsa.gov/odi/rcl/2017/RCLRPT-17V260-5503.PDF
Source: NHTSA WEB SITE